7
10 Fault diagnosis
The following simple checks may be performed by the operator.
Fault
Reason
Remedy
Motors not working.
Lack of voltage/electrical supply.
Current overload cut-out operated in
switch.
Check fuse *, supply cord, plug,
socket outlet and circuit breaker.
Cut-out will reset automatically
after a few minutes. If cut-out
operates repeatedly check
points below.
Machine stalls during operation.
Damaged brushes.
Loose plug connection.
Replace brushes.
Check plug is fully inserted into
mains socket.
Machine vibrates.
Worn brushes.
Brushes incorrectly fitted.
Brush cowl glide bars incorrectly set.
(Fig.1 / 1).
Replace brushes.
Refer to fitting instructions.
Check height adjustment.
Vacuum motor labouring.
Dust bag full.
Filter restricted.
Replace bag.
Remove and clean.
* If the fuse blows several times, the machine should be checked by an authorised Service Agent.
11 Guarantee
Your product is guaranteed for one year from the date
of original purchase, or hire purchase, against defects
in materials or workmanship during manufacture.
Within the guarantee period we undertake at our
discretion, to repair or replace free of charge to the
purchaser, any part found to be defective, subject to
the following conditions.
CONDITIONS
1. Claims made under the terms of the guarantee
must be supported by the original invoice/bill of sale
issued at the time of sale, or the machine Serial No.
2. For claims under this guarantee contact the
supplier from whom you purchased the product who
will arrange the appropriate action. Do not initially
return the product as this could result in transit
damage.
3. Neither Truvox nor its distibutor shall be liable for
any incidental or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:
- Periodic maintenance, and repair or replacement
of parts due to normal wear and tear.
- Damage caused by accident, misuse or neglect,
or the fitting of other than genuine Truvox parts.
- Defects in other than genuine Truvox parts, or
repairs, modifications or adjustments performed
by other than a Truvox service engineer or
authorised service agent.
- Costs and risks of transport relating directly or
indirectly to the guarantee of this product.
- Consumable items such as, brushes, dust bags
and filters.
This guarantee does not affect your statutory rights,
nor your rights against the supplier arising from their
sales or purchase contract.
Truvox International Limited has a policy of continual
product development and we reserve the right to alter
specifications without prior notice.
