23
24
Remote Control by Phone
1. The authorized phone number (those you saved on App) can dial the SIM card No.
of the panel to remotely control the system. After getting through, the system will
immediately enter the monitoring state. Users may also control the system remotely
by typing the corresponding numbers (see list below) on the mobile phone keypad.
Commands from unauthorized phone number will be rejected.
2. When the panel is alarming, it will dial the saved alarm phone numbers. After getting
through, the user may control the system remotely by typing numbers on the mobile
phone keypad.
Remote Control Command List:
Buttons
Function Settings
0
Disarm
1
Arm
6
Turn off siren alarm
9
Turn on siren alarm
*
Two-way intercom
#
Hang up
Note:
Once you have accessed the system remotely, the panel will automatically
end the phone call after 30 seconds of non-operation.
Restore Default Settings
Restoring the default settings means restoring the system to its initial status. Press
the
[Tamper Switch]
button (see page 6) on the control panel 5 times consecutively;
the panel will then make a
“Di”
sound once, successfully restoring the default settings
(including network configuration).
Note:
Accessories that have been paired with the panel are still effective for use.
There is no need to perform pairing again.
FAQs
If the alarm system does not function properly, please read the following FAQs and
carry out troubleshooting before contacting the smanos service center. During
troubleshooting, please ensure that the panel power is on: switch it from OFF to ON.
Problems
Causes/Solutions
Unable to turn on the
panel
Ensure proper connection of the power line
Ensure the power adapter is transmitting electricity
Insertion of SIM card
into the panel shows
no response
Confirm that it is a GSM SIM card
Ensure the SIM card is inserted in the correct direction
Confirm that the card has been inserted before switching on the panel
Confirm that the SIM card can display incoming calls and SMS, and
that it has the GPRS function, without any special service constraints
App fails to connect to
network/“The device is
offline”
Check if the local network operates properly
Need to configure network on the App
Remote control shows
no response
Ensure successful pairing between the remote control and the panel
Ensure appropriate wireless distance from the panel: <80 m (open area)
Door/window contact
does not sound the
alarm
Confirm that the panel is set to Arm or Home Arm
Ensure proper positioning of the magnet
Ensure appropriate distance between the door/window contact and
the panel: <80 m (open area)
Confirm that the transmitter flashes when apart from the door/window
contact
PIR motion detector
does not sound the
alarm
Confirm that the panel is set to Arm
Ensure successful pairing between the panel and the PIR motion
detector
Ensure appropriate distance from the panel: <80 m (open area)
Upon confirmation of the above, if the PIR motion detector still does
not flash or activate the alarm, it may enter sleeping mode when
somebody passes by, learn more about specific requirements for its
operation and installation positions.
Smart switches show
no response when
controlled by the App
Ensure successful pairing between the smart switches and the panel
Ensure appropriate distance from the panel: <80 m (open area)
