D4K and Mirage 4K Troubleshooting Technical Reference
4
020-101452-03 Rev. 1 (10-2014)
D4K and Mirage 4K Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Missing image quadrant with TDPIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Signals fail to lock on Four Port Input configurations . . . . . . . . . . . . . . . . . . . . . . . .5
Screen has reversed colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Colors are correct but the Formatter Mismatch alarm occurs . . . . . . . . . . . . . . . . . .7
DisplayPort sources require reset when the projector is power cycled . . . . . . . . . . . .7
Environmental Board HW Version status item displays Bad Power . . . . . . . . . . . . . . .8
Green vertical bars in lower-right image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Dual 3G/HD/SD-SDI Input card intermittent or inoperative . . . . . . . . . . . . . . . . . . .9
Lamp hours not cleared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Projector boots up and becomes unresponsive with v1.2.0 software . . . . . . . . . . . . 11
Shutter out of sync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Lamp shuts off when shutter closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Lamp Power Supply Version – Fault Detected alarm . . . . . . . . . . . . . . . . . . . . . . . 12
Liquid Cooling Flow Meter – Flow Impeded alarm . . . . . . . . . . . . . . . . . . . . . . . . . 13
Column swapping in the image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
