D4K and Mirage 4K Troubleshooting
D4K and Mirage 4K Troubleshooting Technical Reference
10
020-101452-03 Rev. 1 (10-2014)
Details
The BNC female connector on the 3G card has been forced outward by a BNC cable with an
oversized male connector pin. This can cause intermittent or inoperative video due to the loose
connection.
Call log reference number: 411411
Solution
• Inspect and replace damaged 3G cards.
• Ensure the mating BNC connector pin is not oversized.
• Use 75 ohm connectors (not 50 ohm).
Lamp hours not cleared
A new projector does not have the lamp hours factory reset to zero.
Details
Step missed in the production process. There is no problem with the projector or lamp. However, if
the uncleared lamp hours status is considered to be a serious issue, proceed with the solution step
below.
Solution
Replace the MCPU board (P/N: 003-111831-XX). For upgrade instructions, refer to the
D4K-60/
Mirage 4K MCPU Board Upgrade Instruction Sheet
(P/N: 020-101350-XX) included with the new
MCPU.
