27
TroUBlesHooTiNg
Laser Power Mode
Normal
ECO
3. Check the Projector Color Mode selection. To ensure accuracy
of both Auto Touch Area Setting and Auto Calibration, it is
recommended to switch Color mode to Bright Mode.
Color Mode
Bright
PC
Movie
Game
User
Q8 The mouse cursor (
) flashes or jumps on screen, or when
Touch function does not work well at certain projection area?
A:
1. Check if strong light is shown on the whiteboard. If yes, turn
off the light.
2. Check if any foreign object is on the whiteboard. If yes,
remove the object.
3. Refer to Step 6 (page 11) Laser Beam Alignment for detailed
procedures, to see if laser beam is aligned.
4. Refer to Step 7 (page 14) Touch Area Setting for detailed
procedures. Check if the Touch Area boundary is located
properly.
Q9 The projection area corner is insensitive or intermittent lines are
observed?
A:
1. Adjust the level of Touch Sensitivity to enhance sensitivity,
see Step 9 (page 17) Touch Sensitivity for trouble-shooting.
2. If the Touch function remains insensitive, check the optical
port condition. If dust or particles are observed, gently clean
the optical port with a dust blower.
Q10 The Touch function is not accurate?
A: Touch accuracy may be impacted when the Windows default
display setting under Windows has been changed.
1. Go to the setting page <Start menu/Control Panel/Appearance
and Personalization>.
Captiva Touch User Manual
020-000838-01 Rev. 1 (08-2015)
