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For technical questions, please call 1-800-444-3353.
Item 68993
Sa
FE
ty
Op
ER
ati
O
n
m
aint
Enanc
E
SE
tup
troubleshooting
problem
possible causes
likely Solutions
Insufficient
fastener depth.
1. Incorrect tool depth setting.
2. Mechanism contaminated.
1. Adjust depth setting.
2. Have qualified technician clean and lubricate mechanism.
Fasteners drive
too deeply.
1. Incorrect tool depth setting.
1. Adjust depth setting, if available.
Tool cycles
without firing
fastener.
1. Jammed fastener.
2. Tool empty.
3. Incorrect fasteners used.
4. Magazine dirty or not
lubricated properly.
1. Clear jammed fastener according to
Clearing Jams instructions.
2. Fill with correct fasteners.
3. Empty, then fill with correct fasteners.
4. Clean and lubricate magazine and pusher.
Frequent
jamming.
Incorrect fastener type.
Confirm fastener diameter, type, length, angle,
and collation type. Correct as needed.
Tool will not start. 5. Battery Pack not properly
connected.
6. Battery Pack not
properly charged.
7. Internal damage or wear.
(Switch, for example.)
8. Battery Pack burnt-out.
1. Remove Battery Pack, make sure there are no
obstructions, reinsert the Battery Pack according
to its shape (it should only fit one way), and press
firmly until the Battery Pack locks in place.
2. Make sure Charger is connected and operating properly.
Give enough time for Battery Pack to recharge properly.
3. Have technician service tool.
4. Dispose of old Battery Pack properly or recycle.
Replace Battery Pack.
Tool operates
slowly.
1. Battery Pack power low.
2. Battery Pack burnt-out.
1. Recharge Battery Pack.
2. Dispose of old Battery Pack properly or
recycle. Replace Battery Pack.
Performance
decreases
over time.
Battery Pack wearing out.
Battery Pack capacity will gradually decrease through
use. If symptoms are severe, recycle old Battery
Pack (or dispose of properly) and replace it.
Overheating.
1. Forcing tool to work too fast.
2. Blocked motor housing vents.
1. Allow tool to work at its own rate.
2. Wear ANSI-approved safety goggles and
NIOSH-approved dust mask/respirator while
blowing dust out of motor using compressed air.
Follow all safety precautions whenever diagnosing or servicing
the tool. Disconnect Battery pack before service.