
Stage Designer™ 50 User Manual
20
Revised: 2008-08-25 16:16:53
General Troubleshooting
Symptom
Solution(s)
Applies to
Lights
Foggers
& Snow
Controllers
Dimmers&
Chaser
Auto shut off
Check fan thermal switch reset
Beam is very dim
or not bright
Clean optical system or replace lamp
Check 220/110v switch for proper setting
Breaker/Fuse
keeps blowing
Check total load placed on device
Chase is too slow
Check users manual for speed adjustment
Device has no
power
Check for power on Mains.
Check device’s fuse. (internal and/or external)
Fixture is not
responding
Check DMX Dip switch settings for correct
addressing
Check DMX cables
Check polarity switch settings
Fixture is on but
there is no
movement to the
audio
Make sure you have the correct audio mode on
the control switches. If audio provided via ¼”
jack, make sure a live audio signal exists
Adjust sound sensitivity knob
Lamps cuts off
sporadically
Possible bad lamp or fixture is overheating.
Lamp may be at end of its life.
Light will not come
on after power
failure
Some discharge lamps require a cooling off
period before the electronics in the fixture can
kick start it again, wait 5 to 10 minutes before
powering up
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power
cables or black lights.
Moves slow
Check 220/110v switch for proper setting
No flash
Re-install bulb, may have shifted in shipping
No laser output
Bounce mirror motor may have shifted during
shipping, readjust
No light output
Check slip ring & brushes for contact
Install bulb
Call service technician
Relay will not work
Check reset switch
Check cable connections
Remote does not
work
Make sure connector is firmly connected to
device
Stand alone mode
All Chauvet lighting fixtures featuring stand-
alone functions do not require additional
settings, simply power the fixture and it will
automatically enter into this mode