COLORdash™ Quad User Manual
28
3/30/2009 4:01 PM
COLORdash ™Quad Service Maintenance Guide
Symptom(s)
Possible Solution(s)
1 or more LED’s are not
illuminating
Clean the fixture regularly to avoid any such failure. This fixture is convection
cooled, which means that if the surface is kept clean and free of debris, then
proper cooling will be allowed to occur
An LED may have failed, resulting in an open circuit. In this event, all of the red,
green, or blue in a single module will no longer illuminate. This does not mean
that all of the LEDs have failed; the circuit is wired in series.
An LED may have failed, resulting in a short circuit. In this event, only the single
LED which has failed will no longer function. This does not mean that all of the
LEDs have failed, but the circuit is wired in series.
-Note: In the event of LED failure, a replacement LED PCB assembly may be
purchased directly from Chauvet Part#: P222-CDQLED
1 or more LED’s are producing
very low output
Check that the lens assembly is installed properly. If the lens assembly is not
aligned properly over the LEDs, then they will not project fully
-See section on Lens Assembly Installation
-Note: In the event of LED failure, a replacement LED PCB assembly may be
purchased directly from Chauvet Part#: P222-CDQLED
Breaker/Fuse keeps blowing
Check total load placed on the electrical circuit
Check for a short in the electrical wiring: internal and/or external
Device has no power
Check device’s fuse (internal)
Check for power on Mains
Check cable connections
-Note: In the event of autoswitching transformer failure, the unit can be sent in for
repair; however, a replacement part can be ordered directly from Chauvet
Part#: P140-CDQTRAN
Fixture is not responding to DMX
Check Control Panel settings for correct addressing
Check DMX cables
Check polarity switch settings on the controller
Check cable connections
Call service technician
-Note: In the event of Display/Master PCB failure, a replacement PCB can be
ordered directly from Chauvet Part#: P170-CDQDPY (display)
Part#: P170-CDQLDB (master)
Loss of signal
Use only DMX cables
Install terminator
Note: Keep DMX cables separated from power cables or black lights
COLOR-CON Controller does not
function, or does not function
properly
Make sure connector is firmly connected to device
The COLORado™ Panel fixture must be in the correct mode in order to properly
respond to the COLOR-CON controller. The correct mode is
“SLAVE” in the
onboard Control Panel
Stand alone operation
This fixture has built-in, automatic programs that may be triggered from the
onboard Control Panel
The display is only showing: ####
The password lockout has been enabled. You may enter the user-set password,
or you may use the factory default password
: “[UP]-[DOWN]-[UP]-[DOWN]
If you still have a problem after trying the above solutions, please contact CHAUVET
Technical Support at the location on the following page.
