C H A R B R O I L.C O M
Page 38
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
PREVENTION / SOLUTION
Burner(s) will not light using ignitor.
(See Electronic Ignition Troubleshooting also)
Continued on next page.
ELECTRONIC IGNITION:
•
No spark, no ignition noise.
•
No spark, some ignition noise.
•
Sparks, but not at electrode or at full strength.
•
See Section I of Electronic Ignition System.
•
See Section II of Electronic Ignition System.
•
See Section III of Electronic Ignition System.
Burner(s) will not match light.
•
See “
GAS ISSUES:
”
•
Match will not reach.
•
Improper method of match-lighting.
•
Use long-stem match (fireplace match).
•
See “
Match-Lighting
” section of
Lighting Your Grill
.
Sudden drop in gas flow or low flame, if grill is
converted to LP (propane).
•
Out of gas.
•
Excess flow valve tripped.
•
Vapor lock at coupling nut/LP cylinder connection.
•
Check for gas in LP cylinder.
•
Turn off knobs, wait 30 seconds and light grill. If flames are
still low, turn off knobs and LP cylinder valve. Disconnect
regulator. Reconnect regulator and leak-test. Turn on LP
cylinder valve, wait 30 seconds and then light grill.
•
Turn off knobs and LP cylinder valve. Disconnect coupling
nut from cylinder. Reconnect and retry.
Flames blow out.
•
High or gusting winds.
•
Low on LP gas.
•
Excess flow valve tripped.
•
Turn front of grill to face wind or increase flame height by
turning gas valve to a higher postion.
•
Refill LP cylinder.
•
Refer to “Sudden drop in gas flow” above.
Flashback (fire in burner tube(s)).
•
Burner and/or burner tubes are blocked.
•
Turn knobs to OFF. Clean burner and/or burner tubes. See
burner cleaning
Care and Maintenance Section of this guide
IGNITION PROBLEM
POSSIBLE CAUSE
CHECK PROCEDURE
PREVENTION / SOLUTION
SECTION I
No sparks appear at any electrodes when
Electronic Ignition Button is pressed; no
noise can be heard from spark module.
•
No power to spark module
•
Button assembly not installed properly.
•
Faulty spark module.
•
Verify transformer is plugged in, and all
wires in cabinet are connected.
•
Plug in module to 120V AC Outlet. Discon-
nect and reconnect wires from transformer
to AC/DC Converter and from AC/DC Con-
verter to spark module.
•
Replace spark module assembly.
SECTION II
No sparks appear at any electrodes when
Electronic Ignition Button is pressed;
noise can be heard from spark module.
•
Output lead connections not connected.
•
Are output connections on and tight?
•
Remove and reconnect all output connec-
tions at module and electrodes.
SECTION III
Sparks are present but not at all
electrodes and/or not at full strength
•
Output lead connections not connected.
•
Arcing to grill away from burner(s).
•
Electrodes are wet.
•
Electrodes cracked or broken “sparks at
crack”.
•
Are output connections on and tight?
•
If possible, observe grill in dark location.
Operate ignition system and look for arcing
between output wires and grill frame.
•
Has moisture accumulated on electrode
and/or in burner ports?
•
Inspect electrodes for cracks.
•
Remove and reconnect all output connec-
tions at module and electrodes.
•
If sparks are observed other than from
burner(s), wire insulation may be damaged.
Replace wires.
•
Use paper towel to remove moisture.
•
Replace cracked or broken electrodes.
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