Chamberlain myQ 821LM, Руководство по устранению неисправностей

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If the door sensor needs to be replaced or relearned:
1. Remove the garage door device using the Dealer Website or MobileTech app. The LiftMaster Wi-Fi Hub does not
need to be removed. For more information about removing the garage door device, see How do I delete a
LiftMaster MyQ device from a customer account? .
2. Clear the door sensor slot on the Wi-Fi Hub that the door sensor is enrolled into. To clear the door sensor slot,
press and hold the 1 or 2 button on the Wi-Fi Hub that is connected to the door sensor. The Yellow LED on the Wi-
Fi Hub turns on, and then turns off. Release the button when the Yellow LED turns off.
3. Enroll the garage door device to the Wi-Fi Hub. For more information about how to Add Devices with the Wi-Fi
Hub, see LiftMaster MyQ Garage Universal Retrofit (821LM) - Installation Guide .
Door sensor reports Low Battery trouble condition
If the door sensor reports a Low Battery trouble condition on the Partner Portal or MobileTech app, try the following
steps.
Replace the battery
This trouble condition can be resolved by replacing the battery in the door sensor. The MyQ Garage Door Tilt Sensor
uses a 3 volt CR2450 Lithium battery. For more information, see
Which type of battery does the MyQ Garage Door Tilt
Sensor use? .
Send a Battery State command
If the battery has been replaced, but the trouble condition still is not resolved, try sending the Battery State command.
To send a Battery State command using the Partner Portal:
1. Log into the Partner Portal.
2. Find the customer account.
3. Click Equipment .
4. Click LiftMaster .
5. In Device Commands , locate the row with the relevant door sensor and click Battery State .
https://answers.alarm.com/ADC/Partner/Installation_and_Troubleshooting/Garage/LiftMaster_MyQ_Smart_Garage_Hub/LiftM…
Updated: Sat, 05 Sep 2020 16:31:10 GMT
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