The door sensor unable to program into the Wi-Fi Hub
• Press the
Test
button on the door sensor. The Yellow LED on the door sensor blinks. If the door sensor is
connected to the Wi-Fi Hub, the Wi-Fi Hub beeps once or twice to indicate the slot number the sensor is associated
with .
◦ If the Yellow LED on the door sensor does not blink, replace the 3 volt CR2450 Lithium battery. For more
information, see
Which type of battery does the MyQ Garage Door Tilt Sensor use?
.
▪ If replacing the battery does not resolve the behavior, the door sensor may need to be replaced.
◦ If the Yellow LED blinks on the door sensor but continues to be unable to program into the Wi-Fi Hub, verify the
Wi-Fi Hub slot is available to enroll a door sensor.
▪ To clear the door sensor slot on the Wi-Fi Hub, press and hold the
1
or
2
button on the Wi-Fi Hub that is
connected to the door sensor until the Yellow LED turns off.
Note
: If there is already a successful garage door sensor enrolled on the Wi-Fi Hub, verify that door
sensor's slot number by pressing its
Test
button before clearing the slots. Do not clear the successful door
sensor's slot number.
◦ If the LED on the door sensor is Red, it is incompatible with the 821LM due to its use of Bluetooth
communication and should only be programmed into the 821LMB or MyQ-G0301.
Important
: LiftMaster MyQ Smart Garage Hubs are only compatible with door sensors from their own
generation.
The Wi-Fi Hub is not connecting to the internet
• Verify there is sufficient Wi-Fi signal in the garage.
◦ The thickness and number of walls, doors or other barriers between the router and garage can affect signal
strength.
◦ The Wi-Fi Hub's average range is about 50-100 feet from the Wi-Fi router.
Updated: Sat, 05 Sep 2020 16:31:10 GMT
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