ENG
2016-11-21
Page 20 of 44
CertoClav Sterilizer GmbH
Georg Grinninger-Str. 37
A-4050 Traun / Austria
Troubleshooting
Should any malfunction occur in the autoclave, the error detection circuit will be triggered to assure
safety. Once the circuit is activated, an error number appears on the digital display. The alarm will stop
only after the error has been confirmed.
Error code
Error description
Next step
Error 1
Faulty ventilator
Replace the ventilator
Error 2
The lid is not closed Please contact the service-team.
Please, close the lid prior to staring a program. Follow
the step-by-step video.
Error 3
Too much water in
the chamber
Please, let some water out of the chamber. There
should be maximally 2,5 Litre water in the chamber
during the cycle. If the error does not disappear, please
contact the service-team.
Error 4
Too little water in
the chamber
Please, fill the chamber with minimally 0,7 Litre water in
the chamber before the start of a program. If the error
does not disappear, please contact the service-team.
Error 5
The lid cannot be
locked
Please, turn off the device and try once more. If the error
does not disappear, please contact the service-team.
Error 6
Sterilization heater
trouble alarm
Temperature in the chamber cannot be achieved. Either
the autoclave is empty of water or the heater is faulty.
Please, contact the service-team.
Error 7
Over
– pressure
alarm
Please, contact the service-team.
Error 8
Over
– temperature
alarm
Please, contact the service-team.
Possible defects: temperature sensor is faulty or the
heater malfunctions.
Error 9
Pressure out of
permissible range
Unexpected pressure fluctuations in the chamber.
Please, do not put any tightly closed containers in the
chamber.
Error 10
Temperature in the
chamber out of
permissible range
Please, contact the service-team.
Temperature fluctuations during the cycle.
Possible causes: heater or temperature sensor broken.
Error 11
Temperature of the
substance out of
permissible range
Please, contact the service-team.
Temperature fluctuations during the cycle.
Possible causes: heater defect, temperature sensor
defect.
Error 13
Temperature band
not adhered to
Please, contact the service-team.
Possible combined error of Error 10 and Error 11
Error 14
Cycle aborted
because of a fatal
error.
If a fatal error during the sterilization occurs, and the
program must be aborted, then will an additional error
be showed.
Error 15
Cycle aborted
because of user’s
interference.
No action needed. The program was manually
cancelled. Please, wait until the temperature in the
chamber has dropped to under 80°C.
Error 16
Tablet-PC and
autoclave
connection
terminated
Please set the Touch controller closer to the autoclave
and renew the connection. You should not move the
Touch controller further that 6m from the autoclave.