Trouble Shooting
1. PUMP WILL NOT
PRIME
Suction air leak
No water in the pump
Closed valves or blocked lines
Make sure water level is correct through suction points. Ensure baskets and strainers are free of debris.
Tighten all fittings / unions on the suction side of the pump, remove and replace mechanical seal.
Make sure hair and lint pot is full.
Open all valves in system, clean skimmer and pump basket, check pump impeller of blockage.
2. MOTOR WILL NOT
RUN
No power to motor
Pump jammed
Check that all electrical switches are on. Ensure the circuit breakers are properly set. Check if timer is set
properly. Check motor wiring at terminals.
With power switched off turn pump shaft (should spin freely). If not contact your supplier.
3. LOW FLOW
Dirty filter
Dirty skimmer and pump
strainer
Suction air leak
Closed valve or blocked line
Backwash filter or clean cartridge.
Clean skimmer and pump strainer.
See 1.
See 1.
4. MOTOR RUNS HOT
Low or incorrect voltage
Installed in direct sunlight
Poor ventilation
Supply to be corrected by electrician. Motors run hot to touch and is normal. Thermal overload protector
will function to turn them off if there is an overload or high temperature problem. The pump motor cooling
fan must have a minimum clearance of 150mm.
Shield from the weather.
Do not tightly cover or enclose motor.
5. NOISY PUMP
OPERATION
Worn bearing
Air leak in suction
Suction blockage
Foreign matter in impeller
Cavitations
Have electrician replace.
See 1.
Locate and clear blockage.
Dismantle pump and remove foreign matter and debris from around impeller.
Improve suction, reduce suction lift, reduce number of fittings, increase pipe size, increase discharge
pressure and reduce flow by throttling discharge valve.
6. MOTOR OVER LOAD
CUTS OUT
Motor not connected properly
Low incoming voltage
Over load due to binding in
pump or wrong size impeller
Have electrician check wiring.
Have electrician check voltage, ensure pump is not running on an extension cord. Report low supply to
authorities.
Contact supplier.
WARNING
If the pump is within the stated warranty period and you experience faults always contact your supplier for advice. Failure to do
this may void warranty. All electrical work is to be carried out by a qualified electrician; under no circumstances should you attempt
repairs on the electrical components of the pump unless you are qualified to do so.
