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CWM
021014
TROUBLESHOOTING GUIDE
Unit has ice forming on the Evaporator Unit (Fan Coil Unit)
Possible Cause
Solution
Evaporator filter or coil is dirty.
Remove the filter and wash, then clean the coil with a vacuum.
If coil is very dirty, use a spray bottle with a small amount of
liquid dish washing detergent or coil cleaner. Spray coil, let set
for 5 min, then flush with fresh water.
There is something blocking the supply and or return air
Remove blockage
The evaporator fan is not turning on.
Call a service tech to troubleshoot
The Evaporator Unit (Fan Coil Unit) has not gone through
its anti-frost sequence, yet.
Check for ice in the depth of the coil. Melt with blow drier
until coil is warm to the touch. Soak up water with a towel.
If Evaporator Unit (Fan Coil Unit) continues to ice.
Observe ice formation pattern. If only part way up the coil
face, the system could be low on refrigerant. If all the way
up, the coil may be dirty or airflow is blocked.
Unit does not run/power up
Possible Cause
Solution
Evaporator Unit (Fan Coil Unit) is not plugged in
Make sure the unit is plugged into an outlet
Power switch not on
Turn unit on by pressing the power button on the control
Line voltage is incorrect rating for the system
Check line voltage to make sure there is 110v/120v
Bottle at set point
Lower set point
Thermostat not calling for cooling
Lower set point
Faulty thermostat or wiring
Call Customer Service at 1-800-343-9463
Cellar Temperature is to Warm
Possible Cause
Solution
The temperature or the room condensing unit is
exhausting to has exceeded 110°F
Intake temperature needs to drop below 85°.
The system is undersized for the cellar.
Order correct size system
There is something blocking the supply and/or return air,
on the Evaporator Unit (Fan Coil Unit) or the Condensing
Unit.
Remove air flow obstruction
Evaporator Unit (Fan Coil Unit) is mounted too low in the
cellar
Re-Locate unit so the distance from the ceiling and top of
the unit is no more than 18”
One or more of the fans are not turning on.
Please contact the installing technician to troubleshoot.
Compressor is not turning on.
Please contact the installing technician to troubleshoot.
Compressor keeps cycling on overload
Make sure all fans are working and there are no airflow
obstruction.
Poor seal around door or other areas requiring a seal
(around the unit, wall joints, etc)
Make sure there are no air gaps around the door. If door
seal is damaged, replace it.
Controller set too high
Lower the set point.
Evaporator coil is frosted or iced up
Observe ice formation pattern. If only part way up the
coil face, Evaporator Unit (Fan Coil Unit) could be low on
refrigerant. If so, contact your installing technician to assist
with troubleshooting.
System Runs Constantly
Possible Cause
Solution
Leaky door seal or poorly insulated cellar.
Fix leaky door seal and insulate cellar in accordance with
this manual. (Page 9)
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