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Page 16 | 1-855-235-5271

CWM

 021014

TROUBLESHOOTING GUIDE

Unit has ice forming on the Evaporator Unit (Fan Coil Unit)

Possible Cause

Solution

Evaporator filter or coil is dirty.

Remove the filter and wash, then clean the coil with a vacuum.

If coil is very dirty, use a spray bottle with a small amount of 

liquid dish washing detergent or coil cleaner. Spray coil, let set 

for 5 min, then flush with fresh water.

There is something blocking the supply and or return air

Remove blockage

The evaporator fan is not turning on.

Call a service tech to troubleshoot

The Evaporator Unit (Fan Coil Unit) has not gone through 

its anti-frost sequence, yet.

Check for ice in the depth of the coil. Melt with blow drier 

until coil is warm to the touch. Soak up water with a towel.

If Evaporator Unit (Fan Coil Unit) continues to ice.

Observe ice formation pattern. If only part way up the coil 

face, the system could be low on refrigerant. If all the way 

up, the coil may be dirty or airflow is blocked.

Unit does not run/power up

Possible Cause

Solution

Evaporator Unit (Fan Coil Unit) is not plugged in

Make sure the unit is plugged into an outlet

Power switch not on

Turn unit on by pressing the power button on the control

Line voltage is incorrect rating for the system

Check line voltage to make sure there is 110v/120v

Bottle at set point

Lower set point

Thermostat not calling for cooling

Lower set point

Faulty thermostat or wiring

Call Customer Service at 1-800-343-9463

Cellar Temperature is to Warm

Possible Cause

Solution

The temperature or the room condensing unit is 

exhausting to has exceeded 110°F

Intake temperature needs to drop below 85°.

The system is undersized for the cellar.

Order correct size system

There is something blocking the supply and/or return air, 

on the Evaporator Unit (Fan Coil Unit) or the Condensing 

Unit.

Remove air flow obstruction

Evaporator Unit (Fan Coil Unit) is mounted too low in the 

cellar

Re-Locate unit so the distance from the ceiling and top of 

the unit is no more than 18”

One or more of the fans are not turning on.

Please contact the installing technician to troubleshoot.

Compressor is not turning on.

Please contact the installing technician to troubleshoot.

Compressor keeps cycling on overload

Make sure all fans are working and there are no airflow 

obstruction.

Poor seal around door or other areas requiring a seal 

(around the unit, wall joints, etc)

Make sure there are no air gaps around the door. If door 

seal is damaged, replace it.

Controller set too high

Lower the set point.

Evaporator coil is frosted or iced up

Observe ice formation pattern. If only part way up the 

coil face, Evaporator Unit (Fan Coil Unit) could be low on 

refrigerant. If so, contact your installing technician to assist 

with troubleshooting.

System Runs Constantly

Possible Cause

Solution

Leaky door seal or poorly insulated cellar.

Fix leaky door seal and insulate cellar in accordance with 

this manual. (Page 9)

Содержание WM 2500

Страница 1: ...CWM 021014 ...

Страница 2: ...d reproduced translated transmitted or reduced to any printed or electronic medium or to any machine readable form for any purpose in whole or in part without the written consent of CellarCool Every effort has been made to ensure that the information in this manual is accurate CellarCool is not responsible for printing or clerical errors CellarCool reserves the right to make corrections or improve...

Страница 3: ...out Specifications Introduction Receiving Inspecting The System Before You Start Preparing the Wine Cellar Unit Operation Remote Controller Functions Maintenance Schedule Troubleshooting Guide Technical Assistance Accessories Installation Terms and Conditions 2 3 4 5 6 7 11 12 14 16 18 19 ...

Страница 4: ...Filter Grille Evaporator Unit Fan Coil Unit Circular Connection Mounting Location INSIDE CELLAR Option 2 THROUGH THE WALL Option 1 Knock Out For Wiring Knock Out For Suction Line Knock Out For Liquid Line Knock Out For Drain Line Knock Out For Wiring Mounting Key Hole X4 Knock Out For Suction Line Knock Out For Liquid Line Knock Out For Drain Line Controller optional ...

Страница 5: ...Set Suction Line 3 8 od Liquid Line 1 4 od Drainline 1 2 Installation Evaporator Unit Fan Coil Unit is installed in the cellar The Condensing Unit is installed up to 100 line feet away and in accordance with the installation specifications found in the Tech Manual Thermostat Digital Control Display Temp Delta 55 F temperature differential maintains proper cellar temperature when exhaust environmen...

Страница 6: ...le Please read and review this manual carefully and keep it for future reference What Is the CellarCool Cooling System The CellarCool cooling system is a specialized refrigeration system designed for one purpose only to maintain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines This system produces minimal in cellar noise and has the most lenient e...

Страница 7: ...isted If any items listed on the packing slip do not match your order information contact CellarCool Customer Service immediately Check the Box for the following contents RECEIVING INSPECTING THE SYSTEM Please leave the unit in its original box until you are ready for installation This will allow you to move the product safely without damaging it When you are ready to remove the product from the b...

Страница 8: ...ucted wine cellars Hire a professional wine storage consultant with a valid contractor s license to build your wine cellar 5 CellarCool requires that all Split Systems are installed by a certified HVAC R technician only Nate or equivalent is recommended 6 Warranty is not active until a Warranty Checklist has been received reviewed and approved If you encounter a problem with your CellarCool system...

Страница 9: ...by the rate at which heat passes through the insulation The higher the R value the more resistant the insulation is to conducting heat Using higher R values in insulation will lower your operating costs and unit run time R 13 minimum R 19 recommended R 30 for ceiling and exterior walls Vapor Barrier Water vapor creates its own pressure separate from the air pressure and will intrude into colder dr...

Страница 10: ... room will contribute to consistently cool environment by capturing the warm air and replacing it with cool air Mounting the unit low in the room will result in a temperature variation in the room due to the unit s inability to draw warm air from the ceiling of the cellar to the unit itself and cold air settling to the floor Door and Door Seal An exterior grade 1 3 4 door must be installed as a ce...

Страница 11: ...ntilation is inadequate the exhaust will heat up the area or room and adversely affect the systems ability to cool In some cases it may be advisable to install a vent fan to dissipate heat within the exhaust area on the condensing side of the system However you must have a fresh air inlet as well Note If you are unsure about having adequate ventilation in your install location please contact us to...

Страница 12: ...Page 10 1 855 235 5271 CWM 021014 NOTES ...

Страница 13: ...rature increases above 26 Def will be displayed during anti frost If the anti frost sequence is less than 5 minutes the control will not allow the compressor to start until 5 minutes has elapsed This is to prevent short cycling of the compressor Holding down the up button for approximately five seconds manually starts the Anti frost sequence but only if the evaporator is below 40 degrees defrost e...

Страница 14: ...porator and actual air temperature as well as any alarms Once the set button is pressed SEt will be displayed Press the up or down arrows to scroll through Pb1 Pb2 SEt Set Point Pb1 Air Temperature Pb2 Evaporator Coil Temperature Press the set button again to view any of these values To change the set point press the SET button When SEt is displayed on the screen press the SET button once more Use...

Страница 15: ...sound when the unit encounters an issue that needs attention the displayed alarm codes are explained below To silence the buzzer press any but ton the alarm code will remain displayed until corrected CPSM Customer Preference Selection Mode Press and hold the set button for approximately 5 seconds to enter the CPSM menu Fdc will be displayed on the screen Use the down arrow to access the following ...

Страница 16: ...a vessel Quarterly 1 Use a vacuum with brush attachment to clean the evaporator coil Be careful not to crush coil fins when cleaning 2 Remove the evaporator filter and clean with warm water 3 Ensure the condensing unit is free of debris and dust 4 Have a certified HVAC Technician service the condensing unit clean the condenser coil Annually 1 Inspect for corrosion 2 Check wiring connections and in...

Страница 17: ...www cellarcool com Page 15 NOTES ...

Страница 18: ...ing for cooling Lower set point Faulty thermostat or wiring Call Customer Service at 1 800 343 9463 Cellar Temperature is to Warm Possible Cause Solution The temperature or the room condensing unit is exhausting to has exceeded 110 F Intake temperature needs to drop below 85 The system is undersized for the cellar Order correct size system There is something blocking the supply and or return air o...

Страница 19: ...e and there is a dripping snowflake symbol illuminated on the control the system is going through an anti frost cycle No action Required 2 If the system is not maintaining the correct cellar temperature this may be caused by a dirty evaporator filter or coil 3 Call installing technician to troubleshoot as the system may be low on charge or an adjustment to the TXV Compressor and or starting compon...

Страница 20: ...ustomer Service 1738 E Alpine Ave Stockton CA 95205 www CellarCool com Email support cellarcool com Phone 209 466 9463 US Toll Free 1 855 235 5271 Fax 209 466 4606 CellarCool offers accessories to enhance and customize your wine cooling unit Condensate Pump Kit The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our evaporator units drain line The ...

Страница 21: ...the Split Startup Checklist is approved Purchaser will be sent activation approval documents and will start receiving the benefits of the Limited Warranty throughout the warranty period If the Split Startup Checklist is incomplete Purchaser will be informed they have five days to complete the Split Startup Checklist and re submit to CellarCool The Split Startup Checklist will be reviewed again and...

Страница 22: ... serial number which is evidence that the Product is within the Limited Warranty Period must be presented by the End User to CellarCool in order to obtain limited warranty service 7 This limited warranty is void if the factory applied serial number has been altered or removed from the Product 8 This limited warranty is voided if installed in an enclosure of insufficient design that does not follow...

Страница 23: ... CellarCool Customer Service to arrange for replacement under the warranty guidelines When a claim for warranty is submitted for a condenser skid the End User must purchase a new condenser skid from CellarCool at retail price Upon installation of the new condenser skid by a certified HVAC R Technician the HVAC R Technician must complete the Installation Checklist and End User must submit the Insta...

Страница 24: ... include the Invoice from the Independent Certified HVAC R Technician and the written report of the findings The Owner will become responsible for payment directly to CellarCool for all charges incurred for repairs labor parts and shipping costs on the Split System 8 Miscellaneous Terms and Conditions A Return Policy All return inquiries must be made within thirty 30 calendar days of the original ...

Страница 25: ...1738 E Alpine Ave Stockton CA 95205 Email support cellarcool com Web www cellarcool com B Technical Assistance CellarCool Customer Service is available Monday through Friday from 6 30 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following 1 The model and serial number of...

Страница 26: ...CWM 021014 CellarCool 1738 E Alpine Ave Stockton CA 95205 1 855 235 5271 www cellarcool com ...

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