OBTAINING WARRANTY REPAIR SERVICE
You must contact the CEIVA Customer Care Department at 1-877-692-3482 to receive an
RMA (Return Merchandise Authorization)� Returned CEIVA products should be sent, by the
buyer, postage-prepaid and packaged appropriately for safe shipment� It is highly recom-
mended that products you return be insured or sent by a method that provides for tracking
of the package� Responsibility for loss or damage does not transfer to manufacturer until
the returned item is received�
WHAT THIS WARRANTY DOES NOT COVER
This limited warranty does not apply to the battery contained in any remote control device
and/or to any defects caused by negligence, misuse, accidents, acts of God, unauthorized
commercial use, improper operation or maintenance, connection to improper electrical
supply, or attempted repair by anyone other than a facility authorized by manufacturer to
service the CEIVA Product, or modification to any part of the CEIVA Product, including AC
adapter, glass or telephone cable, or accessories� This warranty is invalid if the factory
applied serial number has been altered or removed from the CEIVA Product� This warranty
does not apply to CEIVA Products after the first purchase� Units purchased second hand
on trading web sites (such as eBay) are NOT covered by this warranty� Such products are
subsequently sold “as is” or “with all faults�” We reserve the right to make changes or
improvements in our products without incurring any obligation to similarly alter products
previously purchased�
DISCLAIMER OF WARRANTIES
EXCEPT AS EXPRESSLY PROVIDED HEREIN AND TO THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, CEIVA DISCLAIMS ALL OTHER WARRANTIES WITH RESPECT TO
THE PRODUCT,WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING
WITHOUT LIMITATION, SATISFACTORY QUALITY, COURSE OF DEALING, TRADE USAGE OR
PRACTICE OR THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, TITLE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS�
LIMITATION OF REMEDIES
TO THE FULL EXTENT ALLOWED BY LAW, MANUFACTURER ALSO EXCLUDES FOR ITSELF
AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (IN-
CLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF
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Warranties (continued)
