9.
Troubleshooting
‐
Connection
problems
‐
Trouble
connecting
via
Broadband
Adapter
If
your
CEIVAlife
with
CEIVA
Broadband
Adapter
isn't
connecting
to
the
CEIVA
Network
•
Make
sure
your
connection
method
is
set
to
Ethernet
.
To
do
this,
press
the
Menu
button,
then
highlight
Connection
Settings
and
press
the
Select
button.
Highlight
How
to
Connect
and
press
the
Select
button.
Make
sure
that
the
check
mark
is
on
Ethernet
.
If
it
isn't,
use
the
directional
buttons
to
highlight
Ethernet
,
press
the
Select
button,
then
press
the
Select
button
again
when
Save
is
highlighted
to
confirm.
•
Make
sure
that
your
Ethernet
IP
and
Ethernet
DNS
information
is
accurate.
Confirm
that
you
have
accurate
and
current
information
about
your
Broadband's
IP
Address
,
Subnet
Mask
and
Default
Gateway
,
and
that
this
information
has
been
accurately
entered
into
the
Edit
Ethernet
IP
screen.
Confirm
that
you
have
accurate
and
current
information
about
your
Broadband's
Pref.
DNS
Server
and
Alt
DNS
Server
,
and
that
this
information
has
been
accurately
entered
into
the
Edit
Ethernet
DNS
Settings
screen.
If
you'd
like
step
‐
by
‐
step
instruction
about
editing
these
settings,
click
here
.
[links
to
Broadband
page
in
this
manual]
NOTE:
After
trying
any
suggestion
that
attempts
to
troubleshoot
a
connection
problem,
manually
dial
in
your
frame
by
holding
the
White
button
(Picture)
on
the
back
until
you
get
to
the
screen
that
says,
"You
can
let
go
now,
I'm
connecting."
NOTE:
If
none
of
the
troubleshooting
hints
solve
your
problem,
please
contact
CEIVA’s
Customer
Care
Department
at
1
‐
877
‐
MYCEIVA
or
1
‐
877
‐
692
‐
3482.
Содержание CEIVAlife LIF408A
Страница 116: ......