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200015-01B

SPECIFICATIONS

Models CRHEB24RT and CRHEB30RT

Gas Type

Natural Gas

Propane Gas

Ignition Electronic Piezo Ignitor Electronic Piezo Ignitor

Input Rating

35,000 Btu/Hr

Manifold Pressure

4" W.C.

9" W.C.

Inlet Gas Pressure* (inches

of water)

(*for purposes of

input adjustment)

Maximum 10.5"

Maximum 14"

Minimum 5"

Minimum 11"

QUALIFIED INSTALLING AGENCY

Only a qualified agency should install and

replace gas piping, gas utilization equipment

or accessories, and repair and equipment ser-

vicing. The term “qualified agency” means any

individual, firm, corporation, or company that

either in person or through a representative

is engaged in and is responsible for:

a) Installing, testing, or replacing gas piping

b) Connecting, installing, testing, repairing,

or servicing equipment; that is experienced

in such work; that is familiar with all precau-

tions required; and that has complied with

all the requirement of the authority having

jurisdiction.

PRODUCT FEATURES

This log set has been tested and approved to

ANSI Z21.11.2 standard for Unvented Heat-

ers and can be operated with the flue damper

closed. State and local codes in some areas

prohibit the use of vent-free heaters.

SAFETY PILOT

This heater has a pilot with an Oxygen Deple-

tion Sensing (ODS) safety shutoff system. The

ODS/pilot shuts off the heater if there is not

enough fresh air.

PIEZO IGNITION SYSTEM

This heater is equipped with an electronic

piezo control system. This system requires

one AAA battery (provided).

2 GAS OPTIONS AVAILABLE

Your heater is equipped to operate on either

Propane/LP or Natural gas. The heater is

shipped from the factory ready for connect-

ing to Propane/LP. The heater can easily be

changed to Natural gas by having your quali-

fied installer follow the instructions on page

14 and the markings on the heater.

Figure 1 - Vent-Free Log Set

Logs

Burner

Ignitor Button

Control Knob

PRODUCT IDENTIFICATION

The hardware packet supplied with this heater

should contain the following items:
1 - Owners Manual

1 - User Contact Page

1 - Warranty Card

1 - Allen Wrench

2 - Self Tapping Screws, GB/T845-4.8*26Z

1 - Bag of Embers

1 - Bag of Lava Rock

1 - Receiver

1 - Remote Control

2 - AAA Batteries

4 - AA Batteries

Содержание CRHEB24RT

Страница 1: ...t store or use gasoline or other flammable va pors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire depar...

Страница 2: ...tecombustionandventilationairmustbeprovided Refer to Air For Combustion and Ventilation section on page 7 of this manual WARNING Improper installation adjustment al teration service or maintenance can cause injury or property damage Refer to this manual for correct in stallation and operational procedures For assistance or additional information consult a qualified installer service agency or the ...

Страница 3: ...NGER Carbon monoxide poisoning may lead to death CARBON MONOXIDE POISONING Early signs of carbon monoxide poisoning resemble the flu with headaches dizziness or nausea If you have these signs the heater may not be working properly Get fresh air at once Have heater serviced Some people are more affected by carbon monoxide than oth ers These include pregnant women people with heart or lung disease o...

Страница 4: ...ified service technician to inspect the room heater and to replace any part of the control system and any gas control which has been under water 9 Turn off heater and let cool before servic ing Only a qualified service person should service and repair heater 10 Operating heater above elevations of 4 500 feet could cause pilot outage 11 To prevent performance problems do not use propane LP fuel tan...

Страница 5: ...et has been tested and approved to ANSI Z21 11 2 standard for Unvented Heat ers and can be operated with the flue damper closed State and local codes in some areas prohibit the use of vent free heaters SAFETY PILOT This heater has a pilot with an Oxygen Deple tion Sensing ODS safety shutoff system The ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater...

Страница 6: ...ck up burner base as sembly by burners as this could damage heater Always handle base assembly by grate 2 Remove all protective packaging applied to logs and heater for shipment 3 Check all items for any shipping damage If damaged promptly inform dealer where you purchased the heater LOCAL CODES Install and use heater with care Follow all local codes In the absence of local codes use the latest ed...

Страница 7: ...r that leaks around doors and windows may provide enough fresh air for combustion and ventilation However in buildings of un usually tight construction you must provide additional fresh air Unusually tight construction is defined as construction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6 x 10 11 kg per pa sec m2 o...

Страница 8: ...tional Fuel GasCode ANSIZ223 1 NFPA54 theInternationalFuelGasCode or applicable local codes AIR FOR COMBUSTION AND VENTILATION 30 000 26 000 56 000 Use this work sheet to determine if you have a confined or unconfined space Space Includes the room in which you will install heater plus any adjoining rooms with doorless passageways or ventilation grills between the rooms 1 Determine the volume of th...

Страница 9: ...into adjoining room see option 3 Figure 2 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Air for Combustion and Ventilation for required size of ventilation grills or ducts Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two perma nent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly...

Страница 10: ...er install the heater in a bedroom or bathroom in a recreational vehicle wherecurtains furniture cloth ing orotherflammableobjects are less than 36 from the front or 42 from top or sides of the heater For side clearances see Figure 4 page 11 in high traffic areas in windy or drafty areas CAUTION This heater cre ates warm air currents These currents move heat to wall sur faces next to heater Instal...

Страница 11: ...ollow diagram in Figure 4 B Clearance from the top of the fireplace opening to the ceiling must not be less than 42 Minimum Noncombustible Material Clearances If Not Using Mantel Note If using a mantel proceed to If Using Mantel If not using a mantel follow the infor mation below You must have noncombustible material s above the fireplace opening Noncombustible materials such as slate marble tile ...

Страница 12: ...f Mantel Hood Top of Fireplace Opening Underside of Mantel Shelf Mantel Shelf MANTEL CLEARANCES In addition to meeting noncombustible mate rial clearances you must also meet required clearances between fireplace opening and mantel shelf If you do not meet the clearances listed below you will need a hood Determining Minimum Mantel Clearance If you meet minimum clearance between mantel shelf and top...

Страница 13: ...s shall not be opened while the heater is in operation CAUTION To avoid gas leakage at the inlet of regulator a qualified installer or service technician must use supplied hex plug with sealant WARNING Do not attempt to access or change the setting of the fuel selection means Access to and adjustment of the fuel selection means must only be performed by a qualified servicepersonwhenconnectingthisa...

Страница 14: ...sealant resistant to propane LP gas not provided electric drill with 3 16 masonry drill bit 1 Position heater base assembly in fire place Center base assembly left to right and front to back inside fireplace 2 Mark screw locations through holes in mounting brackets see Figure 12 If installing in a brick bottom fireplace mark screw locations in mortar joint of bricks 3 Remove heater base from firep...

Страница 15: ...cceptable al ternative to test gauge connection Purchase the optional CSA design certified equipment shutoff valve from your dealer WARNING A qualified ser vice technician must connect heater to gas supply Follow all local codes WARNING This appliance requires a 1 2 NPT National Pipe Thread inlet connection to the pressure regulator WARNING For natural gas Never connect heater to private non utili...

Страница 16: ...WC If you do not reduce incoming gas pressure heater regulator damage could occur Install external regulator with the vent pointing down as shown in Figure 14 Pointing the vent down protects it from freezing rain or sleet Figure 14 External Regulator with Vent Pointing Down External Regulator with Vent Pointing Down Propane LP Supply Tank Equipment Shutoff Valve Ground Joint Union 3 8 NPT Pipe Nip...

Страница 17: ... damage heater regulator 2 Cap off open end of gas pipe where equip ment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter for natural gas or using compressed air 4 Check all joints of gas supply piping sys tem Apply noncorrosive leak detection fluid to all joints If...

Страница 18: ...urn off heater see To Turn Off Gas Ap pliance page 22 The remote receiver operates on four AA size batteries included Use ALKALINE batteries for longer battery life and maximum micropro cessor performance IMPORTANT New or fully charged batter ies are essential for proper operation of the remote receiver as the solenoid power consumption is higher than standard remote control systems Red and Black ...

Страница 19: ...oved with this heater may result in property damage or personal injury CAUTION After installation and periodically thereafter check to ensure that no flame comes in contact with any log Withtheheatersettohigh check toseeifflamescontactanylog If so reposition logs according to the log installation instructions in this manual Flames contact ing logs will create soot INSTALLING LOGS It is very import...

Страница 20: ...in log 4 with the other end placed on grate base see Figure 23 6 Insert the pin on the bottom of log 7 into hole in log 4 with the other end placed on grate base see Figure 23 7 Insert the pin on the bottom of log 8 into the hole in log 3 Rest the front edge onto log 4 see Figure 24 8 Turn log 9 as shown in Figure 26 Insert log 9 in front of rear log bracket on grate base inserting pin on the rear...

Страница 21: ...n is installed before running heater NOTICE Duringinitialoperationof new heater burning logs will give offapaper burningsmell Orange flame will also be present Open damper or window to vent smell This will only last a few hours 1 STOP Read the safety information above 2 Unscrew ignitor cap and install aAAAbat tery with the pointing out Replace cap 3 Install twoAAAsize batteries in the remote contr...

Страница 22: ...or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure 10 Keep control knob pressed in for 30 sec onds after lighting pilot After 30 seconds release control knob Note If pilot goes out repeat steps 7 through 10 This heater has a safety in terlock system Wait one 1 minute before lighting pilot again 11 Turn control knob coun...

Страница 23: ...EARN button on the top of the remote receiver and then press ON or OFF button on the transmitter A change in the beeping pattern at the receiver indicates the transmitter s code has been programmed into the receiver Programming the Remote and Receiver The remote and receiver must be learned to one another 1 Turn control knob on the heater to the ON position Battery Instructions CAUTION Donotmixold...

Страница 24: ...HERMO operation 5 TEMP Appears during manual operation 6 SET Appears during time the of setting the desired temperature in the thermo operation Setting F C Scale The factory setting for temperature is F To change this setting to C press the ON key and the OFF key on the remote control at the same time see Figure 29 This will change from F to C Follow this same procedure to change from C back to F ...

Страница 25: ...e LCD screen will default to display the room temperature 3 Press the MODE key to disengage the thermo mode The word ROOM on the LCD screen will not show when the thermo is not in operation Note The highest SET temperature is 99 F 32 C and the lowest temperature is 45 F 6 C REMOTE CONTROL OPERATION NOTES The Thermo Feature on the transmitter op erates the appliance whenever the ROOM TEMPERATURE va...

Страница 26: ...s 29 through 31 WARNING If yellow tipping occurs your heater could pro duce increased levels of carbon monoxide If the burner flame pattern shows yellow tipping follow instructions at bottom of this page Notice Do not mistake orange flames with yellow tipping Dirt or other fine particles enter the heater and burn causing brief patches of orange flame Approx 3 6 Above Top of Logs More Than 8 Above ...

Страница 27: ...er located at the end of the burner tube again Remove any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder 6 In case any large clumps of dust have now been pushed into the burner Repeat steps 3 and 4 CARE AND MAINTENANCE WARNING Turn off heater and let cool before servicing CAUTION You must keep co...

Страница 28: ...ir inlet hole You may blow through a drinking straw if compressed air is not available Figure 38 Pilot Inlet Air Hole Pilot Air Inlet Hole Natural Gas Burner Propane LP Gas Burner Pilot Air Inlet Hole CARE AND MAINTENANCE CABINET ODS PILOT Air Passageways Use a vacuum cleaner or pressurized air to clean Exterior Use a soft cloth dampened with a mild soap and water mixture Wipe the cabinet to remov...

Страница 29: ...ve Action When ignitor button is pressed in there is no spark at ODS pilot 1 Ignitor electrode is posi tioned wrong Ignitor elec trode is broken 2 Ignitor electrode is not con nected to ignitor cable 3 Ignitor cable is pinched or wet 4 Broken ignitor cable 5 Bad piezo ignitor 6 Low battery 1 Replace electrode 2 Replace ignitor cable 3 Free ignitor cable if pinched by any metal or tubing Keep ignit...

Страница 30: ...urner orifice is clogged 2 Burner orifice diameter is too small 3 Inlet gas pressure is too low 1 Clean burner orifice see Care and Maintenance page 27 or replace burner orifice 2 Replace burner orifice 3 Contact local gas supplier Delayed ignition of burner 1 Manifold pressure is too low 2 Burner orifice is clogged 1 Contact local gas supplier 2 Clean burner see Care and Maintenance page 27 or re...

Страница 31: ...alls or furniture 1 When heated the vapors from furniture polish wax carpet cleaners etc turn into white powder residue 1 Turn heater off when using furniture polish wax carpet cleaner or similar products Heater produces un wanted odors 1 Heater is burning vapors from paint hair spray glues etc See IMPORTANT statement page 16 2 Gas leak See Warning State ment at the top of page 16 3 Low fuel suppl...

Страница 32: ...015 01B 32 PARTS MODELS CRHEB24RT AND CRHEB30RT RE MO TE OF F ON LE AR N TEMP 1 2 8 3 4 13 1 13 4 13 5 24 Models 13 5 30 Models 13 6 13 10 13 11 13 12 13 13 13 7 13 9 13 8 24 Models 13 8 30 Models 13 2 13 3 11 10 9 12 5 6 7 ...

Страница 33: ... RG04 1M RG04 1M Receiver Box 1 11 RG04 1T RG04 1T Remote Control 1 12 OD C0889 11 OD C0889 11 Solenoid 1 13 24ED117B 01 30ED105B 01 Complete Log Set 1 13 1 CRHEB24 30RT301 CRHEB24 30RT301 Log 1 1 13 2 CRHEB24 30RT302 CRHEB24 30RT302 Log 2 1 13 3 CRHEB24 30RT303 CRHEB24 30RT303 Log 3 1 13 4 CRHEB24 30RT304 CRHEB24 30RT304 Log 4 1 13 5 CRHEB24RT305 CRHEB30RT305 Log 5 1 13 6 CRHEB24 30RT306 CRHEB24 ...

Страница 34: ...our local dealer If they can not supply these acces sories contact ProCom Heating Inc at 1 866 573 0674 for information EQUIPMENT SHUTOFF VALVE For all models Equipment shutoff valve with 1 8 NPT tap Model and serial number of your heater How heater was malfunctioning Type of gas used Propane LP or Natural gas NG Purchase date Usually we will ask you to return the defec tive part to the factory PA...

Страница 35: ...ied heat propane LP gas supply might be low propane LP units only You may feel your gas pressure is too low If so contact your local gas supplier TECHNICAL SERVICE You may have further questions about installation operation or troubleshooting If so contact ProCom Heating Inc at 1 866 573 0674 When calling please have your model and serial numbers of your heater ready ...

Страница 36: ...ctions furnished with the unit WHAT IS NOT COVERED This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defec...

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