37
36
Problem
Possible reason
Solution
The motor does not
operate.
No battery.
The vacuuming tube, brush,
battery, suction base or
handheld vacuum cleaner are
not assembled in place.
Charge the vacuum cleaner.
Check that the components
and the handheld vacuum
cleaner are assembled
correctly.
Suction power level is
very low.
The dust tank is full.
Filters are dirty or blocked.
Air inlet of the vacuuming
tube or suction base are
blocked.
Empty the dust tank.
Clean or replace the filter.
Clean the dirt attached to the
brush.
The operating time after
charging has decreased.
It has not been enough
charged.
Battery is damaged or too old.
Charge the battery
completely.
Replace the battery.
Green and red light
blinking.
The charger is not connected
to the mains.
Plug the charger to a socket
base.
Note: For any further doubt, please contact the official Technical Support Service of
Cecotec.
9. TECHNICAL SPECIFICATIONS
Model: Conga RockStar 700 Ultimate ErgoWet
Battery: 25,9 DC, 2500 mAh
Product reference: 05494
Voltage and frequency: 100-240 V ~, 50/60 Hz
Made in China | Designed in Spain
ENGLISH
10. DISPOSAL OF OLD ELECTRICAL APPLIANCES
The European directive 2012/19/EU on Waste Electrical and Electronic
Equipment (WEEE), specifies that old household electrical appliances must
not be disposed of with the normal unsorted municipal waste. Old
appliances must be collected separately, in order to optimise the recovery
and recycling of the materials they contain, and reduce the impact on
human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your obligation to
dispose of the appliance correctly.
Consumers must contact their local authorities or retailer for information concerning the
correct disposal of old appliances and/or their batteries.
11. TECHNICAL SUPPORT AND WARRANTY
This product is under warranty for 2 years from the date of purchase, as long as the proof
of purchase is submitted, the product is in perfect physical condition, and it has been given
proper use, as explained in this instruction manual.
The warranty will not cover the following situations:
The product has been used for purposes other than those intended for it, misused, beaten,
exposed to moisture, immersed in liquid or corrosive substances, as well as any other fault
attributable to the customer.
The product has been disassembled, modified, or repaired by persons, not authorised by the
official Technical Support Service of Cecotec.
Faults deriving from the normal wear and tear of its parts, due to use.
The warranty service covers every manufacturing defects of your appliance for 2 years,
based on current legislation, except consumable parts. In the event of misuse, the warranty
will not apply.
If at any moment you detect any problem with your product or have any doubt, do not
hesitate to contact Cecotec Technical Support Service at +34 963 210 728.
ENGLISH
Cleaning and maintenance
Cleaning the tank
To clean the water tank, fill the tank with clean water, shake it and then empty it.
The mop is washable; therefore, it is suggested to wash it after every use.
Replace the cloth after 20-30 uses, depending on the use.
When the mop cloth is used for a long time, it is possible that the water output is affected.
This can be avoided by cleaning both cloth and water tank regularly.
8.TROUBLESHOOTING
CONGA ROCKSTAR 700 ULTIMATE ERGOWET
CONGA ROCKSTAR 700 ULTIMATE ERGOWET