.
Auto Attendant Voice message of 20 Secs
.
Welcome Message can be made 20 Secs in place of 8 Secs. In this case “Extension Busy Condition” and “Extension No
Answer Condition” are replied by the system in any of the following ways.
To record 20 Secs Welcome Message
:
Dial #
0000 + 1200 # - now record the Welcome message for 20 secs through the Handset.
To Listen to the 20 Secs Welcome Message
:
Dial #
0000 + 1300 #
Options when called extension is No Answer
When the called extension doesn
’t answer, one of the following 3 options can be set in the system
:
Release the Junction Line
Dial #
0000 + 166 #
Transfer the call to Operator
Dial #
0000 + 1660 #
Transfer the call as defined in Junction Landing in Day/Night Mode
Dial #
0000 + 1666 #
Default
:
PBX transfers the call to Operator.
Options when called extension is engaged
When the called extension is engaged, one of the following 4 options can be set in the system
:
Allow dialing another extension
Dial #
0000 + 165 #
Transfer the call to Operator
Dial #
0000 + 1650 #
Transfer the call as defined in Junction Landing in Day/Night Mode
Dial #
0000 + 1656 #
Give a Prompt Tone to the called Extension
Dial #
0000 + 1655 #
Default
:
PBX allow dialing another extension
Note
:
When 1200 # programming is done, the PBX starts working in 20 Secs message mode.
.
Auto Attendant - Playing a Company message while the call is ringing on an extension
.
Paradoxical
ly, this option works in “Direct Ring Mode” and not “Auto Attendant Mode”.
This feature is for promoting a company’s message by playing Company Message in place of the Ring Back Tone while
the incoming Junction call is ringing on defined Extension/Operator.
Keep the Junction in Auto Attendant Mode.
Record Auto Attendant message in 20 Seconds message mode.
Dial #
0000 + 1670 # (Junction calls will ring on the Consoles while the caller will hear recorded message in place of
the Ring Back Tone)
Dial #
0000 + 1676 # (Junction calls will ring on the Extensions that are defined in Direct Ring Mode while the caller
will hear recorded message in place of the Ring Back Tone)
Dial #
0000 + 167 # (Feature disabled)
.
Barge-In
.
Extension number 601 and 602 has the facility to barge into any Extension or Junction Line and over hear or talk in
conference.
To listen to a Junction line, dial # 7 J (J = 1 to 4, the Junction to be barged into)
To listen to an Extension, dial * # 77 Ext Number
.
Boss Secretary Call
.
A BOSS can divert all incoming calls to his Secretary by dialing #81 XXX from its own extension. Where XXX is the
extension number of the Secretary.
To cancel the feature
:
Dial #81# from the BOSS Extension.
Note
:
When any extension calls BOSS, the call will go the Secretary.
Secretary extension can hold the call with FLASH and transfer to the BOSS Extension. It is true for internal as well
as Junction calls. Secretary can call the BOSS directly.
.
Call Forward
.
There are two types of Call Forwarding
:
Call Forward Always
An extension can divert all incoming calls to another extension by dialing #81 XXX from its own extension. Where XXX is
the extension number where calls are to be diverted.
To clear this Call Forward Always feature
:
Dial #81#
This feature can also be programmed from any of the Programming Extensions as explained below
:
Dial # 26 NN XXX
Where, XXX= Extension number where Calls are to be forwarded.
NN= The last 2 digits of the original Extension.
