CANplus
TM
CP800
Control Panel Operation Manual
35
9M02-1000-A201-EN
Revision E
9.1.3 Troubleshooting
During the update process, if the screen turns
RED
at
any point after the BLUE screen has been shown, this
means that there were problems reading the information on the USB Stick. If this happens, the software update
has not been applied. If this issue persists, please see the
Note:
Some USB Sticks are not compatible with the unit. If the update does not install properly, please try a
USB Stick from a different manufacturer. We have tested the procedure with all available USB Stick
models from SanDisk and have found that all work without issues.
9.1.4 Recovery Update Procedure
Make sure the unit is fully disconnected from power, and then insert the USB Stick into the USB Port. Supply
power while simultaneously holding down button 1 and button 5 (see the
turn BLUE and after a few seconds the update process will begin. There will be on-screen information during the
update process. Please remove the USB Stick when prompted and the target unit will automatically reboot into
the new software.