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11 

TROUBLESHOOTING GUIDE 

SYMPTOM 

POSSIBLE CAUSE 

SUGGESTED REMEDY 

No power to unit  

Not plugged in or circuit breaker tripped 

Check or reset circuit breaker 
Connect to proper receptacle 

Power cord damaged 

Check - replace if required 

Power switch damaged or defective 

Check - replace if required 

Food dries out too 
quickly   

Operation where product temp is too high 

Check product temps going into holding 
cabinet 

Temperature probe or controller defective 

Check proper operation or call service 
technician 

Unit is on, motors 
are running but no 
heat  

Internal wiring error 
 

Call service technician 

Element hi-limit trip  /defective 

Call service technician 

Takes too long to get 
to temperature 

Improper voltage 

Call service technician to verify incoming 
voltage matches   cabinet specifications.   

Unit is hot  
but low or no airflow   

Internal wiring error 

Call service technician 

Circulation motor has quit 

Call service technician 

Improper voltage 

Call service technician to verify incoming 
voltage matches cabinet specifications.   

NOTE:

  

 

The technical content of this manual, including 
any wiring diagrams, schematics, parts break-
down illustrations and / or adjustment procedures, 
is 

intended for use ONLY by qualified tech-

nical personnel

NOTE: 

 

For warranty service, call Carter-Hoffmann direct at 
800-323-9793 for authorization, we will dispatch the 
nearest authorized service agency. 

VCNH3W2S or VCNH3W2S-CVR   
Crisp ‘N Hold Station 
1600 watts, 120v, 14.3 amps, 60Hz, 1 Ph, 
NEMA 5-20P 
 
Part Number   

18305-0071

 Rubber 

foot 

18312-0418 Controller 

label 

18600-0049

 Hi-limit 

thermostat 

18602-0030

 On/Off 

switch 

18602-0031

 Switch 

boot 

18602-0268

  Solid state relay—25A 

18603-5090

 Fan 

wheel 

18603-9099

 18” 

Thermister probe 

18605-0017

  Cord 14/3 HSJO X 11’ long 

18612-0234  Heater elements, 110v 800w 
18614-0272 Fan 

guard 

18614-0322

 Muffin 

fan 

18614-0338

  Motor w/ bracket 110v 

18616-0264

 Temperature 

controller 

 

  w/timers 

18616-0327

 Timer 

controller 

16090-2963 Caddy 

assembly 

(VCNH3W2S)

 

16090-3531 Caddy 

assy. 

(VCNH3W2S-CVR)

 

16504-3503 Pan 

cover 

(VCNH3W2S-CVR only) 

VCNH3W2S or VCNH3W2S-CVR 
Crisp ‘N Hold Station 
1600 watts, 208v, 8.2 amps, 50/60Hz, 1 Ph,  
NEMA 5-15P 
 

 

Part Number   

18305-0071

 Rubber 

foot 

18312-0418 Controller 

label 

18600-0049

 Hi-limit 

thermostat 

18602-0030

 On/Off 

switch 

18602-0031

 Switch 

boot 

18602-0268

  Solid state relay—25A 

18603-5090

 Fan 

wheel 

18603-9099

 18” 

Thermister probe 

18605-0015

  Cord 16/3 HSJO w/ 6-16 plug 

  X 

11’ 

long 

18612-0409  Heater elements, 208v 800w 
18614-0272 Fan 

guard 

18614-0323

 Muffin 

fan 

18614-0339

  Motor w/ bracket 208v 

18616-0264

  Temperature controller  w/timers 

18616-0327

 Timer 

controller 

16090-2963  Caddy assembly (VCNH3W2S) 
16090-3531 Caddy 

assy. 

(VCNH3W2S-CVR)

 

16504-3503  Pan cover  

(VCNH3W2S-CVR only)

 

VCNH3W2S or VCNH3W2S-CVR  
Crisp ‘N Hold Station 
1560/1695 watts, 230/240v, 6.9/7.1 amps, 
50/60Hz, 1 Ph, CE Plug 
 

 

Part Number   

18305-0071

 Rubber 

foot 

18312-0422  Controller label; 6 timer CE 

18600-0049

 Hi-limit 

thermostat 

18602-0030

 On/Off 

switch 

18602-0031

 Switch 

boot 

18602-0268

  Solid state relay—25A 

18603-5090

 Fan 

wheel 

18603-9099

 18” 

Thermister probe 

18605-0200

  Cord 16/3 harmonized  X 11’ long 

18612-0236  Heater elements, 240v 800w 
18614-0272 Fan 

guard 

18614-0323

 Muffin 

fan 

18614-0340

  Motor w/ bracket 220-240v 

18616-0264

  Temperature controller  w/timers 

18616-0327

 Timer 

controller 

16090-2963  Caddy assembly (VCNH3W2S) 
16090-3531 Caddy 

assy. 

(VCNH3W2S-CVR)

 

18606-0726  Plug 16A (France, Belgium) 
16504-3503 Pan 

cover 

(VCNH3W2S-CVR only) 

PARTS LISTS 

Содержание VCNH3W2S

Страница 1: ...PECTION 4 INSTALLATION START UP 5 NORMAL OPERATION 6 CONTROLLER PROGRAMMING 7 8 DAILY CLEANING PROCEDURES 9 WIRING DIAGRAMS 10 PARTS LISTS TROUBLESHOOTING GUIDE 11 WARRANTY STATEMENT 12 VCNH3W2S Paten...

Страница 2: ...ly grounded outlet 3 Use this appliance only for its intended use as described in the manual a This equipment is specifically designed to hold pre cooked food at temperature b This equipment is intend...

Страница 3: ...onds when less than one minute is left Heater System Dual fan heating system with electronic temperature control On off toggle switch with rubber boot Blower system with precision engineered air venti...

Страница 4: ...ed under warranty We will however at your request supply you with the necessary documents to support your claim 1 Remove the cabinet from shipping carton ensuring that all packing ma terials and prote...

Страница 5: ...Risk of personal injury Installation procedures must be performed by a qualified technician with full knowledge of all applicable electrical codes Failure can result in personal injury and property da...

Страница 6: ...6 has been selected press TIME KEY to start the program Refer to Controller Programming on pages 7 and 8 to change programmed time The digital readout will count down displaying the remaining time Whe...

Страница 7: ...the display will flash the current set ting for the lower heater the lower heat indicator light will be ON 2 Press either INCREASE KEY or DECREASE KEY to change the temperature 3 To select the heater...

Страница 8: ...r DECREASE KEY to select the desired program B Repeat steps 1 through 4 above for each program TO CANCEL TIMER Press and hold TIME KEY for 2 seconds NOTE If no key is pressed for 5 seconds display ret...

Страница 9: ...ing detergent and water and wipe dry Smears As Stainless steel cleaner Rub with soft cloth as directed on package Fingerprints needed or similar products Rub in direction of grain of stainless steel D...

Страница 10: ...10 WIRING DIAGRAMS 120 volt Version 208 volt 230 volt and 240 volt Versions...

Страница 11: ...68 Solid state relay 25A 18603 5090 Fan wheel 18603 9099 18 Thermister probe 18605 0017 Cord 14 3 HSJO X 11 long 18612 0234 Heater elements 110v 800w 18614 0272 Fan guard 18614 0322 Muffin fan 18614 0...

Страница 12: ...uthorized in writing by CARTER HOFFMANN at its factory All parts or components to be repaired or replaced under this warranty are to be shipped prepaid to CARTER HOFFMANN with reimbursement credit for...

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