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Troubleshooting

i-Vu® Open Router

Installation and Start-up Guide

If you have problems mounting, wiring, or addressing the i-Vu® Open Router, contact Carrier Control Systems
Support.

NOTE

To help you troubleshoot, obtain a Module Status (Modstat) from the controller and review the System Error

and Warning details.

Communication LED's

The

Module Status

LED can display the following error codes. Verify the LED patterns by cycling power to the

controller and noting the lights and flashes.

Error
Code...

Indicates...

Possible solutions

The control program or
driver has not been
downloaded.

Download All Content to the i-Vu® Open Router.

A control program error Obtain a Module Status Report (Modstat) and look for error messages. See i-

Vu® Help for instructions on obtaining a Modstat.

If you cannot determine the error from the Modstat, contact Carrier Control
Systems Support.

The controller's
memory is full

In the i-Vu® interface, reduce the amount of trend data and/or control
programs stored in the controller.

A setup error

Verify:

•

The address has been set on the rotary switches. See Addressing the i-
Vu® Open Router.

•

The address is unique on the network

•

DIP switches are set correctly

A system error

Obtain a Module Status Report (Modstat) and look for error messages. See i-
Vu® Help for instructions on obtaining a Modstat.

If you cannot determine the error from the Modstat, contact Carrier Control
Systems Support.

Factory defaults are
being restored

The number 8 should display only during the short restoring period. If this
number displays continuously or flashes intermittently with another number,
try each of the following:

•

Turn the i-Vu® Open Router's power off, then on.

•

Restore factory defaults. See Restore factory defaults.

•

Download the controller.

•

Replace the i-Vu® Open Router.

Troubleshooting

Содержание i-Vu CIV-OR

Страница 1: ...i i V Vu u O Op pe en n R Ro ou ut te er r I In ns st ta al ll la at ti io on n a an nd d S St ta ar rt t u up p G Gu ui id de e CARRIER CORPORATION 2020 Catalog No 11 808 412 01 12 24 2020 ...

Страница 2: ...ystems com or your local Carrier office Important changes are listed in Document revision history at the end of this document CARRIER CORPORATION 2020 All rights reserved throughout the world i Vu is a registered trademark of Carrier Corporation All other trademarks are the property of their respective owners ...

Страница 3: ... 11 Communicating through the Local Access port with a USB Link 12 To communicate using PuTTY 13 Configuring BACnet Device Instance and network number 15 To set up BACnet Broadcast Management Devices BBMDs 16 Adjusting the i Vu Open Router driver properties 19 Driver 19 Device 20 Notification Classes 21 Calendars 22 Common and Specific Alarms 22 BACnet router properties 23 BACnet firewall 23 Alarm...

Страница 4: ......

Страница 5: ...e i Vu Open Router is a controller that acts as a router between the main BACnet IP network and a BACnet MS TP network segment The i Vu Open Router increases the capacity of an Open system allowing individual MS TP network segments with up to 60 Open controllers each to be connected via a common BACnet IP backbone Introduction ...

Страница 6: ...clock Battery backed real time clock keeps track of time in event of power failure Battery 10 year Lithium CR123A battery ensures the following data is retained for a maximum of 720 hours during power outages Time Graphics Control programs Editable properties Schedules Trends To conserve battery life you can set the driver to turn off battery backup after a specified number of days and depend on t...

Страница 7: ...um cover removable screw type terminal blocks Overall dimensions A B 7 1 2 in 19 1 cm 11 5 16 in 28 7 cm Mounting dimensions C D E F 5 in 12 7 cm 10 7 8 in 27 6 cm 1 1 4 in 3 2 cm 1 4 in 6 cm Mount with 6 32 by 1 2 in mounting screws Depth 1 1 4 in 3 2 cm Weight 1 4 lbs 0 64 kg BACnet support Conforms to the BACnet Building Controller B BC Standard Device Profile as defined in ANSI ASHRAE Standard...

Страница 8: ...vice Instance and network number page 15 Mounting the i Vu Open Router WARNING When you handle the i Vu Open Router Do not contaminate the printed circuit board with fingerprints moisture or any foreign material Do not touch components or leads Handle the board by its edges Isolate from high voltage or electrostatic discharge Ensure that you are properly grounded Screw the i Vu Open Router into an...

Страница 9: ...t from powering up before you can verify the correct voltage 2 Remove power from the power supply 3 Pull the screw terminal connector from the router s power terminals labeled 24 Vac Vdc and Ground 4 Connect the transformer wires to the screw terminal connector 5 Apply power to the power supply 6 Measure the voltage at the i Vu Open Router s power input terminals to verify that the voltage is with...

Страница 10: ...to obtain an IP address Assign a custom IP address default The default IP settings are 192 168 168x where x router address subnet mask 255 255 255 0 default gateway 192 168 168 254 To set the i Vu Open Router address on the Open network CAUTION The i Vu Open Router address must be unique on the IP and Open network 1 If wired for power turn off the power NOTE The i Vu Open Router only reads the rot...

Страница 11: ...ces To obtain an IP address using DHCP 1 Turn the i Vu Open Router s power off 2 Set the IP Addr DIP switch DHCP to On 3 Turn the i Vu Open Router s power on The DHCP server assigns an IP address to the i Vu Open Router CAUTION If the DHCP server is not found the following default IP address settings will be used IP address 192 168 168 xx where xx i Vu Open Router address rotary switch settings Su...

Страница 12: ...l access port of the router ZS sensor or an SPT sensor using the USB Link cable s USB Link Connect to Local Access port 12 ft Connect to USB port 7 3 4 in NOTE If using a USB isolator plug the isolator into your computer s USB port and then plug the USB Link cable into the isolator 3 To change a router s IP address subnet mask or default gateway set its IP Address DIP switch to Assigned 4 Start Pu...

Страница 13: ...the action then press Enter 9 If you changed a value type 1 then press Enter to restart the controller 10 Close PuTTY 11 Verify that you can communicate with the i Vu Open Router by issuing a PING command to the IP address specified in step 12 NOTE Your computer must be on the same subnet as the i Vu Open Router for the PING command to work 12 When finished set the i Vu Open Router s Router Config...

Страница 14: ...P Switch selectable 9600 bps 19 2 kbps 38 4 kbps 76 8 kbps default Open network connection S2 N A EIA 232 115 2 kbps Router configuration Local Access N A Rnet 115 2 kbps Router configuration System start up and troubleshooting with Carrier Tools Ethernet BACnet MS TP and ARC156 wiring specifications For Use Maximum Length Ethernet CAT5e or higher Ethernet cable 328 feet 100 meters BACnet MS TP BA...

Страница 15: ...he Open MS TP network Use the same polarity throughout the network segment Wire the Port S1 terminal To this Open controller terminal Shield Pin 1 Shield Net Pin 4 Net Net Pin 5 Net 6 Turn the i Vu Open Router s power on To wire to a BACnet ARC156 network 1 Turn off the i Vu Open Router s power 2 Check the communications wiring for shorts and grounds 3 Connect the communications wiring to the cont...

Страница 16: ...rity use a USB isolator between the computer and the USB Link Purchase a USB isolator online from a third party manufacturer Plug the isolator into your computer s USB port and then plug the USB Link cable into the isolator PREREQUISITES For the i Vu application to communicate with the controller the controller must have been downloaded with at least its driver Laptop with USB port USB Link Part U...

Страница 17: ...erties such as IP address and network information Retrieve a Modstat PREREQUISITES A computer with a USB port A USB Link cable NOTE The USB Link driver is installed with an i Vu v5 or later system But if needed you can get the latest driver from http www silabs com products mcu Pages USBtoUARTBridgeVCPDrivers aspx Install the driver before you connect the USB Link to your computer CAUTION If multi...

Страница 18: ...ng local serial lines enter the following settings Field Value Serial line to connect to Replace X with the computer s port number that the USB Link cable is connected to NOTE To find the port number select Start Control Panel System Device Manager Ports Com LPT The COM port number is beside Silicon Labs CP210x USB to UART Bridge Speed baud 115200 Data Bits 8 Stop Bits 1 Parity None Flow Control N...

Страница 19: ...ed to the i Vu Open Router BACnet MS TP Device Instance Number 161xxyy BACnet ARC156 Device Instance Number 163xxyy BACnet MS TP Device Instance Name device161xxyy BACnet ARC156 Device Instance Name device163xxyy BACnet MS TP or ARC156 MAC Address yy BACnet MS TP Network Number 161xx learned from the router defaults to 16101 if no i Vu Open Router is operating If the BACnet automatic settings need...

Страница 20: ...n different IP subnets you must set up one router on each IP subnet as a BACnet IP Broadcast Management Device BBMD Every subnet with a router must have a BBMD configured in order for broadcasts from routers on that subnet to reach the rest of the routers on the network NOTES The i Vu Standard or Plus application If the i Vu web server is on a separate subnet than the rest of the routers the inter...

Страница 21: ...net Multiple BBMDs on an IP subnet disrupt network communications Unless explicitly modified the UDP Port for BACnet IP is 0xBAC0 47808 Do not change this parameter unless you made a change in the router 4 In a text editor such as Notepad create a list of the routers that will be BBMDs List each IP address on a separate line Maximum of 50 IP addresses per file 5 Save the file to your folder of cho...

Страница 22: ...f you have a large BDT you may have to re size the BBMD Configuration Tool window to see the Broadcast Distribution Table 14 Using the next IP address in the bdt file repeat steps 7 through 14 until every file has been updated NOTE To clear the BBMD entries from a router follow the steps above using an empty blank bdt file A cleared BBMD table contains just the router s IP address without entries ...

Страница 23: ...Router and apply power enter a number greater than 0 BACview Device Control Overwrite Daylight Saving parameters set in a BACview device Yes Every memory download includes Daylight Saving Time properties from the System Options tab and overwrites changes to these properties made from the BACview device No Download Daylight Saving Time properties during first download You must make subsequent chang...

Страница 24: ...Common Alarms Device On the Driver Device page you can change the following properties BACnet device object properties for the i Vu Open Router i Vu Open Router communication Configuration NOTE The three APDU fields refer to all networks over which the i Vu Open Router communicates Max Masters and Max Info Frames Max Masters defines the highest MS TP Master MAC address on the MS TP network For exa...

Страница 25: ...Vu database In the i Vu interface on the Alarm Enable Disable tab change the acknowledgment settings for an alarm source or an alarm category Recipient List Recipients The first row in this list is the i Vu application Do not delete this row Click Add if you want other BACnet devices to receive alarms associated with this Notification Class Recipient Description Name that appears in the Recipients...

Страница 26: ...ollowing BACnet alarms Common alarms Specific Alarms All Programs Stopped Control Program Duplicate Address Excessive COV Locked I O Module Halted Program Stopped Dead Module Timeout Low Battery Alarm NOTE To set up alarm actions for controller generated alarms see Set up alarm actions in i Vu Help Controller generated Alarm Description Short message shown on i Vu s Alarm page or in an alarm actio...

Страница 27: ...to third party non color supporting devices If using the i Vu Open Router on the controller network but not as a router NOTE Selecting this checkbox also disables dead controller alarms Dead Module Timeout After this period minutes seconds of non response from an Open controller the router sends an alarm to the server BACnet firewall Requires v6 02 or later driver If this IP controller is accessib...

Страница 28: ... CORPORATION 2020 Installation and Start up Guide All rights reserved 24 View or configure the i Vu Open Router using the Equipment Touch touchscreen device Refer to the Equipment Touch Installation and Setup Guide for details Configuring Properties using the Equipment Touch ...

Страница 29: ... If you cannot determine the error from the Modstat contact Carrier Control Systems Support 2 The controller s memory is full In the i Vu interface reduce the amount of trend data and or control programs stored in the controller 3 A setup error Verify The address has been set on the rotary switches See Addressing the i Vu Open Router The address is unique on the network DIP switches are set correc...

Страница 30: ... from the Port S2 network Archive Valid The i Vu Open Router s memory backup is valid S1 BACnet Tx The i Vu Open Router is transmitting data to the MS TP Open network S1 BACnet Rx The i Vu Open Router is receiving data to the Open network Brownout Low level incoming power Battery low The battery is low To get the serial number If you need the i Vu Open Router s serial number when troubleshooting t...

Страница 31: ...conserve battery life you can set the driver to turn off battery backup after a specified number of days and depend on the archive function to restore data when the power returns A low battery is indicated by the Battery low LED or a low battery alarm in the i Vu application You can purchase replacement batteries from any retailer that sells a CR 123A battery 1 Verify that the i Vu Open Router s p...

Страница 32: ... harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense CAUTION Changes or modifications not expressly approved by the responsible party for compliance could void the user s authority to operate the equipment CE Compliance WARNING Th...

Страница 33: ...RPORATION 2020 Installation and Start up Guide All rights reserved 29 The PIC statements are updated regularly Please refer to the BACnet website http www bacnetinternational net catalog index php m 28 for the latest information Appendix A BACnet Protocol Implementation Conformance Statement ...

Страница 34: ... paragraph X H JS O 2 6 18 BACnet firewall New topic C D RD BL 1 17 17 To communicate using PuTTY Screen capture updated C FW DE O To wire a BACnet ARC156 network New topic C D Ethernet BACnet MS TP and ARC156 Added BACnet ARC156 Changed wiring guide to Open Controller Network Wiring Guide C D Wiring for communications Added BACnet ARC156 C D Specifications Added BACnet ARC156 connection C D Cover...

Страница 35: ......

Страница 36: ...CARRIER CORPORATION 2020 Catalog No 11 808 412 01 12 24 2020 ...

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