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REMOTE VIEWING VIA VNC PROTOCOL
The screen can be remotely viewed and controlled using any standard VNC viewing software. VNC
software allows remote viewing as if the user was at the screen and any interaction between a user at the
actual screen or at one of the remote connections will show the same display. Multiple remote users can
connect simultaneously using VNC.
This software can run on any smartphone, tablet or PC
with the only prerequisite being that the screen is
connected to the same network as the device
connecting. The port used by VNC is the standard port
5900. To connect, simply enter the screen’s IP address
into the VNC viewer software and then connect.
When prompted for a password, use the VNC
password “fireye” (all lowercase). If the eyeball icon
appears on the upper right corner to the left of the
SYSTEM submenu, that indicates that a connection is
active.
VNC connection is active
VNC can be connected either as a view-only connection or with remote control capability. If connected
with remote control capability, most features that allow changing settings are disabled. Either an eyeball
icon (indicating view-only) or a pop-up message will indicate that the change is not allowed. Moving
between screens is the primary function allowed with remote control. Note that since a VNC connection is
the same at the actual screen or at a remote connection, control at the actual screen will also be disabled
while a VNC viewer is connected.
Changes disabled popup
Individual change disabled