3108/3112/3113/3120/3121 — OPERATING MANUAL AND PARTS LIST
3
rev. 08/07/03
TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
CORRECTIVE ACTION
Will not lift to full height
Reservoir could be overfilled
With jack upright, remove filler screw or filler plug,
Will not lower completely
open release and SLOWLY push jack ram into
lowered position. Any excess oil will run out fill
hole. Replace filler screw or filler plug when oil has
stopped flowing.
Will not lift load
The jack could be low on oil
With jack in upright position and ram fully lowered,
Will not lift full height
remove filler screw or filler plug and fill reservoir
Pump feels “spongy” under load
with clean hydraulic fluid. Correct oil level is
reached when oil level is at bottom edge of fill hole.
Will not lift load
Valve may not be closing
Make certain release valve is closed. Starting with
Handle raises under load
ram in fully lowered position, SLOWLY raise ram
Handle lowers under load
out to full height. Open release valve and push ram
down into lowered position. Jack should now
operate properly.
Will not lift load
Overload condition
Remedy overload condition.
Will not work in horizontal position.
The jack could be low on oil
With jack in upright position and ram fully lowered,
remove filler screw or filler plug and fill reservoir
with clean hydraulic fluid. Correct oil level is
reached when oil level is at bottom edge of fill hole.
3120 Only
Will not pump up to full extension
Vent screw tight
Loosen vent screw
SPECIFICATIONS
Model No.
3108
3112
3113
3120
3121
Capacity
8 ton
12 Ton
12 Ton
20 Ton
20 Ton
Closed Height
9"
9"
6-3/4"
11"
7"
Extension Screw
4-1/4"
3-3/8"
n/a
n/a
n/a
Maximum Height
19-3/4"
18-1/2"
9-7/8"
19"
11"
Power Lift
6-1/2"
6-1/8"
3-1/8"
8"
4"
CARQUEST PROFESSIONAL LIFTING EQUIPMENT WARRANTY STATEMENT
CARQUEST warrants that all jacks and service related equipment
will be free from defects in material and workmanship for a
period of 1 year following the original date of purchase. This
warranty is extended to the original retail purchaser only. If
any CARQUEST Professional Lifting item proves to be defective
during this period, it will be replaced or repaired, at our option,
without charge. This warranty does not apply to damage from
accident, overload, misuse or abuse, nor does it apply to any
equipment which has been altered or used with special
attachments other than those recommended. This warranty does
not cover repairs made by anyone who is not a CARQUEST
Professional Lifting Equipment Authorized Repair Center.
The following items possess an over-the-counter exchange
warranty for 1 year. This allegedly defective product must be
returned, accompanied by a receipt showing proof-of-purchase
to a CARQUEST Auto Parts store.
• Bottle Jacks: 3108, 3112, 3113, 3120, 3121
• Floor Jacks: 3202, 3235
• Stands:
3203, 3206, 3210, 3211, 3207
All other jacks or service-related equipment will be replaced or
repaired at CARQUEST’s option during the 1 year warranty period.
During the 1 year warranty period, all alleged defective product
and/or part must be shipped, freight prepaid, along with proof
of date-of-purchase, to your nearest CARQUEST Professional
Lifting Equipment Authorized Warranty Center. Be certain to
include your name, address and phone number along with
proof-of-purchase information, and a brief description of the
alleged defect. The product will be returned to the customer,
freight prepaid.
Many alleged defectives may simply be handled by calling your
nearest Service Center for parts. See next page for a listing of
authorized warranty service centers.
In no event shall CARQUEST be liable for incidental or
consequential damages. The liability on any claim for loss or
damage arising out of the sale, resale or use of a jack or related
service equipment, shall in no event exceed the purchase price.
SOME STATES DO NOT ALLOWTHE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATION MAY NOT APPLY TO YOU.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY
PROVIDED IN CONNECTION WITH THE SALE OF CARQUEST
PROFESSIONAL LIFTING EQUIPMENT. ALL OTHER WARRANTIES,
INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE
TO STATE.
3108to3121man080703 8/7/03 9:23 AM Page 3
