24
Carolina Cooker®
844-478-4334
Model M68853
January 2021
Description
Possible Cause
Remedy
Burner lights but the flame remains very
small and will not increase.
Overfilling Prevention Device
(OPD) on LP cylinder has been
activated because valve was
opened too quickly.
1. Close LP cylinder valve.
2. Open shutoff valve to allow pressure to escape
though burner.
3. Close shutoff valve.
4. Slowly open LP cylinder valve to keep pressure
from activating OPD valve.
5. Wait a few moments before opening the shutoff
valve and light the burner immediately.
Blockage in burner tube.
Remove any blockage or debris.
Burner head is clogged with debris,
food particles, or cooking liquids.
Clean the burner head.
Faulty or almost empty LP cylinder.
Replace tank with new or refilled tank.
Kinked or damaged pressure regula-
tor hose.
Replace hose and regulator.
Poor gas flow due to regulator prob-
lems.
Regulator contains a thermal sensor
which automatically shuts off the flow
of gas if the hose reaches tempera-
tures between 240 to 300° F (115 to
150° C).
If the thermal sensor has melted, do not use the appliance until it has
been thoroughly inspected by a qualified service technician.
If appliance has been damaged by fire,
regulator and hose assembly must be replaced and possibly the entire
appliance depending on damage.
Regulator valve’s flow limiting device is
stuck in closed position because valve
detected a sudden change in pres-
sure, limiting the amount of propane.
Often caused by opening shutoff valve
too quickly.
1. Close LP cylinder valve.
2. Open shutoff valve to allow pressure to escape
though burner.
3. Close shutoff valve.
4. Slowly open your LP cylinder valve.
5. Slowly open shutoff valve.
Burner will not light.
LP cylinder valve is closed or
tank is empty.
Open LP cylinder valve.
Replace LP cylinder.
Blockage in burner from insects,
spider webs, dirt dauber or wasp
nests, and/or debris.
Remove the blockage.
Burner will not light and burner
tube is not blocked.
Air to gas mixture is too high.
Close air shutter. Once burner is lit, open air shutter until flame turns
blue.
Insufficient gas flow.
Fully open gas valve on LP cylinder and shutoff valve.
Bad burner assembly.
Replace with new factory certified part.
Low gas pressure; tank is almost
empty.
Refill or replace tank.
Faulty burner.
Replace burner with factory certified replacement part.
Yellow, sooty, or irregular flame.
Air to gas ratio is set incorrectly.
Adjust air shutter until flame is blue in color.
Blockage in the burner tube or
diffuser.
Clean the burner.
Flame will not remain lit.
Low gas pressure; tank is almost
empty.
Refill or replace tank.
Too much wind.
Block the wind if possible. Do not move appliance to an interior
location.
Blockage in the burner tube or
diffuser.
Clean the burner.
Water in burner head.
Remove water and make sure burner is completely dry before
relighting.
Faulty burner.
Replace burner with factory certified replacement part.
14. Troubleshooting
