Carlson Rugged Tablet RT4, Руководство пользователя

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Carlson Software
DRAFT
Services and Materials Provided Under Warranty
• Analysis of problem by service technician
• Labor and materials required to fix defective parts
• Functional analysis performed after repair
• Shipping costs to return device to customer
JS strives to provide continued full repair services for our products for up to
five years from the final production date of each product model. However,
in some rare cases (depending on the repair need), it may not be possible
to perform a repair due to an unforeseen discontinuation or lack of
supplied parts from third-party vendors. Repair support for a product may
continue beyond five years if obtaining replacement parts or tools remains
economically feasible. Our policy is that we will do what is best and most
beneficial for our customers and company.
Complete Care Service Plans
We offer service plan options that provide additional benefits through
participating repair centers. Services include:
• Service plan coverage up to five years from the original product ship
date
• Up to a 50% discount on all charged repairs
• Expedited repairs and return shipping at no additional charge
• Replacement of worn and/or damaged parts at no additional charge
• Complete comprehensive coverage to protect your investment even
when accidents occur
• Loaner product option when an expedited repair is not enough
• Priority support through a personal account specialist
For more information about our Complete Care service plans, go to
our website at www.junipersys.com/support/mesa-3/my-product then
Warranty/Complete Care Options or Warranty/Complete Care Terms and
Conditions.
Complete Care
Service Plans