5.5 cu.ft. Undercounter Refrigerator
Frequently Asked Questions | 23
Frequently Asked Questions
How does this refrigeration technology work?
Premier Plus uses a non-toxic, non-hazardous refrigerant
embedded in the walls to absorb and channel heat energy to
an internal, solid-state heat pump. The heat pump cools the
refrigerant material when it channels the heat energy out of
the system and into the ambient environment.
How reliable is the system?
We have conducted strenuous-life testing studies to develop
confidence in the construction and system design of our
refrigerator. Our studies indicate at least a 10-year life
expectancy based on these stringent test protocols. Premier
Plus systems are easy to operate and require minimal
maintenance.
What is the product warranty?
Cardinal Health offers a 2-year product warranty on parts and
labor.
Is the power cord healthcare/NEMA approved?
Yes, it is a National Electrical Manufacturers Association
(NEMA) approved plug (indicated by a green dot on the
cable).
Why is there a battery?
The included internal, standard-sized, non-rechargeable
lithium CR123A battery provides continuous power to the
audible and visual alerts of power loss.
How long before I can use the product?
In a normal ambient environment, your refrigerator should pull
down to the target set point within a couple of hours. It is
common industry practice to monitor the unit over 48 hours to
ensure it is holding the set point temperature.
Why is there condensation building up on the walls?
Condensation is completely normal in a cold wall refrigeration
system. Condensation occurs when humid air cools when in
contact with the cold walls and excess water vapor
condenses on the walls as droplets. There is an out-of-sight
system that collects and evaporates the excess runoff. You
may see excess condensation during the initial cool down
period.
Where can I find the Serial Number?
You can find your important and specific product information
by accessing the user interface.
The product Serial Number can also be found on the shipping
label (on the shipping box) and on the product label (on the
side of unit).
Is the unit calibrated? Can I calibrate my refrigerator?
The refrigerator can be ordered with a National Institute of
Standards and Technology (NIST) certificate. To ensure
proper calibration in the working environment, the air sensor
can be calibrated. See the Calibration section for instructions.
What Kind of refrigerator maintenance is required?
Occasionally you will want to check the external fans for dust
build up and clean as necessary. Otherwise there is no
maintenance required to
keep the system working at
peak performance.
Can the units be placed in a Pyxis cabinet?
As with any electrical or mechanical system, heat
accumulation in a closed environment can impact the cooling
performance of the refrigerator. We recommend adequate
ventilation at the front of the cabinet to dissipate heat outside
of the cabinet.
