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Reminder: If you wish to reset the alarm for a short time, tap Remind me in 5 minutes.
3. Remove the appropriate number of medications from the pod.
CAUTION: When removing medications from the medication pod, be careful not to press
down on the pod tray. By doing so, you might damage the sensitive scale located at the
bottom of the tray
Do not attempt to manually manipulate the pod trays because you might damage the
mechanisms that automatically open and close the trays for you.
CAUTION: Keep your fingers away from the device as the door opens and closes so that you
do not catch your finger in a door or hinge. This could result in personal injury.
As you remove medications from the pod, the device weighs the pod. It determines how many
medications were removed.
• If you remove the correct number of medications from the pod, a message displays indicating
that you have taken the correct dosage. Proceed to Step 4.
• If you remove too few medications from the pod, a prompt to remove additional medications
from the pod displays. You have the option to skip this medication or indicate that you took
the correct amount. See WARNING below.
• If you remove too many medications from the pod, an alarm sounds and a prompt to put
the extra medications back into the pod displays. You have the option to indicate that a
medication was lost or damaged or that you took the correct amount. See WARNING below.
WARNING: If you removed the correct number of medications from the pod and the
device is prompting you to remove or add medications, tap I took the correct amount,
and then contact Cardinal Health Technical Support at 1-855-946-7697 (1-855-9IN-POWR).
Note: Do not remove the pod from the tray unless you are prompted to do so. If you do remove the
pod, a message displays prompting you to place the pod back into the tray. You cannot continue
taking your medication until you have done so. Once you return the pod to the tray, tap I’ve put
the pod back. The tray closes, the device verifies that the correct pod is in the tray, and then you are
prompted to continue taking your medication.
Note:
If there is not enough medication in the pod to fulfill the correct dosage, you are prompted to
take what is available and reload the medication with a refill, if a refill is available for you. For
example, if your dose requires you to take two but only one remains. For additional information,
refer to the Reload a Medication procedure in this section.