32 Instruction manual WMi4001
Please keep this instruction manual for future reference
T R O U B L E S H O OT I N G
B E F O R E C A L L I N G F O R S E RV I C E
Reviewing the charts on the following pages may save you from calling for service.
E R R O R C O D E F O R M AT
MODELS WITH A DISPLAY:
The error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
E R R O R S H OW N
P O S S I B L E C AU S E S A N D P R AC T I C A L S O L U T I O N S
E2 (with display)
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
Close the water supply tap, unscrew the filler hose from the back of the washing machine
and make sure the “anti-sand” filter is clean and not blocked.
E3 (with display)
The washing machine does not drain water.
Make sure the filter is not clogged
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing water to flow
through without obstruction. Try to drain the water in the sink.
E4 (with display)
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7 (with display)
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a programme. If the error occurs again contact an
Authorised Customer Service Centre directly.
