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Maintenance > Trobleshooting > Communication Error > Receiving Failure
Maintenance > Trobleshooting > Communication Error > Receiving Failure
Error
Codes
Cause
Remedy
#706
The Address Book is being imported or
exported from the Remote UI, or it is being
used by another sending component.
Wait until the Address Book Import/Export
function from the Remote UI or the other
sending component is complete, and then try
sending again.
#711
The Mail Box and Fax/I-Fax Inbox
memory is full.
Delete the unnecessary documents stored in
the Mail Box and Fax/I-Fax Inbox.
#712
The maximum number of documents is
already stored in the Mail Box and the
Fax/I-Fax Inbox.
Delete the unnecessary documents stored in
the Mail Box and Fax/I-Fax Inbox.
#713
The document in the Mail Box and the
Fax/I-Fax Inbox was deleted before its link
was sent via e-mail.
Store the necessary document in the Mail Box
and the Fax/I-Fax Inbox again, and then try to
send the link via e-mail.
#753
A TCP/IP error occurred while sending
fax from the Remote Fax client machine.
(Socket, Select error, etc.)
Check the network cables and connectors. If
the machine still does not operate normally,
turn the main power OFF, and then back ON.
#755
The document cannot be sent from the
Remote Fax client machine because TCP/
IP is not functioning correctly.
Check TCP/IP Settings in Network in
Preferences (Settings/Registration).
The IP address is not set.
Check TCP/IP Settings in Network in
Preferences (Settings/Registration).
When the machine was turned ON, an IP
address was not assigned to the machine
by the DHCP, RARP, or BOOTP server.
Check TCP/IP Settings in Network in
Preferences (Settings/Registration).
#771
The setting for Remote Fax Server
Address is not correct.
Check the Remote Fax TX Settings in Function
Settings (Settings/Registration).
The Remote Fax Server has not been
started.
Check the Remote Fax Server.
The network is not connected.
Check the status of the network.
Connection to the Remote Fax Server
failed because connection to the DNS
server failed.
Check the DNS server name in E-Mail/I-Fax
Settings in Send in Function Settings (Settings/
Registration).
Check that the DNS server is functioning
normally.
Error
Codes
Cause
Remedy
#801
You are sending a file to a destination to
which you have no write permission.
Check the destination setting.
#829
Data that contains more than 1,000 pages
is received.
This machine can print or store up to 999 pages
of data in memory, but will delete any data that
exceeds this limit. Ask the sender to resend the
remaining pages.
#847
Could not save the received document in
the Confidential Fax Inbox, as the memory
of the Confidential Fax Inbox is full.
Delete unnecessary documents stored in the
Confidential Fax Inbox or the Memory RX
Inbox.
#851
There is insufficient memory remaining in
the system.
Check the system's available memory, and
delete unnecessary documents in the Mail Box
and Fax/I-Fax Inbox.
The memory for image data is full.
Delete unnecessary documents to make more
memory available.
The scanned document cannot be stored
because there are more than 1,500
documents in the specified Mail Box and
Fax/I-Fax Inbox.
Delete unnecessary documents from the
specified Mail Box and Fax/I-Fax Inbox.
#852
An error occurred because the main
power was turned OFF due to an
unspecified cause while a job was being
processed.
Check to see that the power plug is firmly
inserted into the power outlet and that it is not
in a situation where the power can easily be
turned OFF. Try processing the job again, if
necessary.
#859
A compression error occurred with the
image data.
Check the print settings, and try printing again.
An original was not scanned properly,
or the orientation of the original was
incorrect.
Check the scan settings, and try scanning
again.
Turn the main power OFF, wait for 10 or more
seconds, and turn the main power back ON.
#995
Reserved communication jobs were
cleared.
Reserve the jobs again, if necessary.