Troubleshooting Canon Inkjet Cloud Printing Center
If you do not receive the registration e-mail
If you cannot print
Printing starts on its own even if you do not do anything
If you are unable to log in correctly even after entering the correct password in iOS or Mac
If an app cannot be installed
Check the country or region where the printer was purchased.
If the printer is taken outside the country or region where it was purchased, apps cannot be installed.
If the registered app is not in the Apps list
Check the display language of Canon Inkjet Cloud Printing Center.
If the display language is switched to a language that does not support an app, the app will not be
displayed in the apps list but will continue to be registered.
If you switch back to the target language of the app, it will be displayed in the apps list and you will be
able to start, register, or unregister the app.
If the information is not updated when you press the Update button
Because the Properties screen requires network connection with this product, the information may not be
reflected immediately. Please wait awhile, and then try updating the information again.
If the information is still not updated, then check that the product is connected to the Internet.
If you do not receive the registration e-mail
You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud
Printing Center.
Displaying Printer Information
->
IJ Cloud Printing Center setup
->
Delete from this service
to delete
the service registration.
After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from the
beginning.
If you cannot print
Check the following if you cannot print.
• Check that the printer is connected to the Internet.
• Check that the printer is connected to a LAN and the LAN environment is connected to the Internet.
• If printing does not start even after you wait awhile, first turn off the printer, and then turn it back on
again.
If the problem is not resolved, use the printer driver from your computer to perform the print job and check
whether the data can be printed normally on the printer.
If you still cannot print, see the troubleshooting page for your model on the Home of the
Online Manual
.
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Содержание Pixma PRO-100S series
Страница 58: ...58 ...
Страница 75: ...Note The windows used in the explanations may differ from those displayed by your Apple device or app 75 ...
Страница 81: ...Safety Guide Safety Precautions Regulatory and Safety Information 81 ...
Страница 86: ...86 ...
Страница 87: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer 87 ...
Страница 88: ...Main Components Front View Rear View Inside View 88 ...
Страница 100: ...The specification of the power cord differs depending on the country or region of use 100 ...
Страница 101: ...Loading Paper Loading Paper Placing a Printable Disc 101 ...
Страница 104: ...104 ...
Страница 124: ...124 ...
Страница 130: ...Recommended printing area A 1 18 inches 30 0 mm B 1 18 inches 30 0 mm C 0 25 inch 6 4 mm D 0 25 inch 6 3 mm 130 ...
Страница 140: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 140 ...
Страница 186: ...Information about Network Connection Useful Information about Network Connection 186 ...
Страница 233: ...5 Delete Deletes the selected IP address from the list 233 ...
Страница 277: ...PRO 10S 277 ...
Страница 278: ...Printing Printing from a Computer Printing from a Digital Camera 278 ...
Страница 279: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 279 ...
Страница 299: ...Note Selecting Scaled changes the printable area of the document 299 ...
Страница 332: ...Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 332 ...
Страница 334: ...Related Topic Adjusting Tone 334 ...
Страница 391: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 391 ...
Страница 467: ...Problems while Printing from Smartphone Tablet Cannot Print from Smartphone Tablet 467 ...
Страница 540: ...1250 Cause The paper output tray is closed Action Open the paper output tray to resume printing 540 ...
Страница 545: ...1403 Cause The print head may be damaged Action Contact the service center 545 ...
Страница 546: ...1405 Cause The print head may be damaged Action Contact the service center 546 ...
Страница 547: ...1410 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 547 ...
Страница 548: ...1411 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 548 ...
Страница 549: ...1412 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 549 ...
Страница 550: ...1413 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 550 ...
Страница 551: ...1414 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 551 ...
Страница 552: ...1415 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 552 ...
Страница 553: ...1416 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 553 ...
Страница 554: ...1417 Cause The ink tank cannot be recognized Action Open the top cover and replace the ink tank which lamp is off 554 ...
Страница 556: ...1660 Cause The ink tank is not installed Action Install the ink tank 556 ...
Страница 583: ...5B00 Cause Printer error has occurred Action Contact the service center 583 ...
Страница 584: ...5B01 Cause Printer error has occurred Action Contact the service center 584 ...