Monitoring Function (e-Maintenance/imageWARE Remote)
Overview of System
■ Function Overview
E-RDS (Embedded RDS) is a monitoring program that runs on the host machine. When the monitoring option is enabled by
making the setting on this machine, information such as the status change of the machine, counter information, and failure
information are collected. The collected device information is sent to a remote maintenance server called UGW (Universal
Gateway Server) via Internet.
The information to be monitored is:
• Billing counter
• Parts counter
• ROM version
• Service call error log
• Jam log
• Alarm log
• Change of status (such as status of consumables)
Since the information shown above is customer information, HTTPS/ SOAP protocol is used for communication between the
UGW server and the host machine to improve security.
㻲㼕㼞㼑㼣㼍㼘㼘
UGW
Internet
DNS Server
This machine
Proxy Server Administrator
Customer
Environment
Sales Company
■ Features
E-RDS is embedded in the network module of the device, and the front-end module of the e-Maintenance/ imageWARE Remote
system is realized without requiring hardware besides the device.
■ Main Functions
Functional cat-
egory
Sub category
Description
Communication
Test
Test
By executing the following service mode, E-RDS communicates with UGW, retrieves
schedule information, and establish communication.
COPIER > FUNCTION > INSTALL > COM-TEST
Transmission of
counters
Billing/all resources/parts/
mode-by-mode counters
E-RDS Periodically send billing/all resources/parts/mode-by-mode counters to the
server.
Transmission of
event logs
Service call/alarm/jam log
Each time a service call, alarm, or jam log occurs, the error log is sent to the server.
Having alarm log or not is different by a model.
Data transmis-
sion
ROM version / Device configu-
ration
E-RDS periodically sends the firmware information of the device to UGW. E-RDS
sends the device configuration information only when there is any change in the
configuration.
E-RDS Debug log
Debug logs of E-RDS are stored in E-RDS, and they are sent to UGW only when
they exceed a specific size.
Sublog transmission
When E-RDS catches the sublog transmission of a message designation than UGW,
send data such as device Sublogs and DCON logs to the server.
Operation in-
struction
Operation check
E-RDS contacts UGW to check if there is processing to be executed next, and re-
ceives the following instructions if any.
• Linkage with CDS
• Sublog transmission
3. Technical Explanation (System)
68
Содержание MF735C Series
Страница 1: ...Revision 2 0 MF735C Series Service Manual ...
Страница 13: ...Product Overview 1 Product Lineup 5 Specifications 7 Parts Name 10 ...
Страница 23: ...No Name 6 Home key 7 Stop key 8 NFC Near Field Communication mark 1 Product Overview 14 ...
Страница 81: ...Periodical Service 4 Periodically Replaced Parts 73 Consumable Parts 74 Periodical Services 75 ...
Страница 82: ...Periodically Replaced Parts This machine does not have any periodically replaced parts 4 Periodical Service 73 ...
Страница 83: ...Consumable Parts This machine does not have any consumable parts 4 Periodical Service 74 ...
Страница 84: ...Periodical Services This machine does not require any periodical service 4 Periodical Service 75 ...
Страница 86: ...List of Parts Major Units ADF Reader 1 2 No Name 1 ADF Unit 2 Reader Unit 5 Parts Replacement and Cleaning 77 ...
Страница 118: ... Procedure 1 Remove the ADF Sensor Unit 2x 5 Parts Replacement and Cleaning 109 ...
Страница 119: ...2 Remove the ADF Sensor Unit CAUTION Be careful not to lose the springs 5 Parts Replacement and Cleaning 110 ...
Страница 144: ... Procedure 1 Remove the Memory Relay PCB 2x 1x 5 Parts Replacement and Cleaning 135 ...
Страница 149: ...10 Loosen the screws and remove the Laser Scanner Unit Fixation Pins 2x 5 Parts Replacement and Cleaning 140 ...
Страница 159: ...3 Remove the PCB Holder 3x 4 Remove the Drum Motor 4x 1x 5 Parts Replacement and Cleaning 150 ...
Страница 180: ...7 Remove the Registration Unit 2x 5 Parts Replacement and Cleaning 171 ...
Страница 181: ...Adjustment 6 Adjustment at Parts Replacement 173 ...
Страница 211: ...Troubleshooting 7 Test Print 203 Troubleshooting Items 216 Debug Log 219 ...
Страница 230: ...Error Jam Alarm 8 Overview 222 Error Code 225 Jam Code 232 Alarm Code 235 ...
Страница 346: ...Installation 10 Copy Control Interface Kit C1 338 MiCARD Attachment Kit B1 345 Copy Card Reader F1 351 ...
Страница 353: ...17 2x 18 1x 19 20 21 Connect the power plug to the outlet 22 Turn ON the main power switch 10 Installation 344 ...
Страница 356: ...6 7 8 9 2x 10 1x 10 Installation 347 ...
Страница 357: ...11 12 Installing the Card Reader 1 1x M4x16 2 10 Installation 348 ...
Страница 358: ...3 4 NOTE Be sure that it does not protrude from the depression 5 6 7 1x 10 Installation 349 ...
Страница 359: ...8 3x 9 1x 1x 10 Connect the power plug to the outlet 11 Turn ON the main power switch 10 Installation 350 ...
Страница 362: ...4 2x 5 NOTE Release the claw while opening the Right Cover Unit in the direction of the arrow 6 7 10 Installation 353 ...
Страница 372: ...APPENDICES Service Tools 364 General Circuit Diagram 365 Backup Data List 368 Soft counter specifications 370 ...