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oubleshooting

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If the machine still does not operate normally, follow the procedure below, and
then contact your local authorized Canon dealer.

1. Turn the main power switch OFF.
2. Remove the power plug from the power outlet.

Do not connect or disconnect the power cord with wet hands, as this may result in electrical
shock.

Always grasp the power plug when disconnecting the power cord. Pulling on the power cord may
expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged,
this could cause current to leak, resulting in a fi re or electrical shock.

When you contact your local authorized Canon dealer, have the following information available:
• Product name
• Details of the malfunction
• The error code displayed on the touch panel display

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Содержание imageRUNNER ADVANCE C7260

Страница 1: ...ENG After you finish reading this guide store it in a safe place for future reference Basic Operation Guide ...

Страница 2: ...ions How to Make a Copy 28 Things You Can Do with the Copy Functions 30 Sending a Fax 34 Things You Can Do with the Fax Functions 36 Sending Scanned Data E Mail I Fax File Servers 40 Things You Can Do with the Scan and Send Functions 42 Storing Scanned Data 46 Things You Can Do with the Scan and Store Functions 48 Printing Stored Data 50 Sending Stored Data 52 Things You Can Do with the Access Sto...

Страница 3: ...uency of Paper Jams 241 Clearing Staple Jams For Optional Products 242 If Memory Becomes Full During Scanning 254 When an Error Message Is Displayed 256 When an Error Code Is Displayed 257 Printer Fax Driver Troubleshooting 258 Service Call Message 259 Frequently Asked Questions 266 ...

Страница 4: ...ace for future reference Describes the settings required before using functions such as the network settings for sending e mail Describes how to add applications and update the firmware Setup Guide ENG Setup Guide After you finish reading this guide store it in a safe place for future reference Basic Operation Guide This Manual Provides an overview of the functions and describes the basic operatio...

Страница 5: ...the machine correctly and avoid damage to the machine or property Indicates a clarification of an operation or contains additional explanations for a procedure Reading these notes is highly recommended Indicates an operation that must not be performed Read these items carefully and make sure not to perform the described operations Driver Installation Guide Provides instructions on installing the p...

Страница 6: ...l CD ROM into your computer 2 Drag and drop the iRADV_C9280 PRO_Manual_us folder to the location you want to save it 3 Double click the index html file inside the iRADV_C9280 PRO_Manual_us folder to display the e Manual Depending on the operating system you are using a security protection message may appear In this case allow the content to be displayed When you start the e Manual the following pa...

Страница 7: ...e information of optional product and software 8 Select from purpose This section includes the introduction of functions of the machine for each purpose 9 Office Locations Inquiries for the machine are displayed 10 Trademarks The trademarks are displayed 11 Copyright The information of copyrights is displayed 12 Disclaimers The disclaimers are displayed Performing a Search Enter a keyword in the e...

Страница 8: ...8 MEMO ...

Страница 9: ...This Machine Can Do 10 Main Power and Energy Saver Key 12 Parts and Their Functions 14 External View 14 Internal View 16 Control Panel and Touch Panel Display 18 Upright Control Panel 18 Control Panel Flat 20 Main Menu Screen Settings 23 Changing Settings According to Your Needs 25 ...

Страница 10: ...ltitasking machines What This Machine Can Do Copy You can make two sided copies from one sided originals or copy two pages onto one side of the paper to reduce printing cost There are other modes such as the Collate modes p 28 Fax Scanned documents as well as stored files and computer data can be sent by facsimile You can also send documents to multiple addresses and forward received facsimile to ...

Страница 11: ...AIN compatible computer software You can scan up to 11 x 17 in size at a resolution of 600 x 600 dpi See e Manual Scanner Print Secured File You can send print data protected with a PIN password from a computer to the machine This data can be printed only by entering the correct PIN password on the machine This enables you to print without unauthorized people viewing your data See e Manual Secure ...

Страница 12: ... and Energy Saver Key This section describes how to use the main power switch and the Energy Saver key Do not connect or disconnect the power cord with wet hands as this may result in electrical shock If you are using a login service log in using the procedure for the login service you are using If the main power indicator on the control panel does not light even though the main power switch is ON...

Страница 13: ...he Fax I Fax function Sending or receiving I fax or fax documents cannot be done when the main power is turned OFF If the message Backing up stored data from the Remote UI is displayed on the touch panel display do not turn the main power OFF This may cause the machine to fail to back up the stored data Data stored in the machine may be damaged if the Advanced Box is accessed by another imageRUNNE...

Страница 14: ...1 and Copy Tray P1 are attached 2 4 3 10 8 9 11 15 14 19 17 16 18 1 12 13 6 7 5 For the imageRUNNER ADVANCE C7270 C7260 The Duplex Color Image Reader Unit F1 and Copy Tray P1 are attached 2 Parts and Their Functions This section provides you with the names and functions of all the parts of the machine ...

Страница 15: ...ing a paper jam inside the main unit 8 Paper Drawer 3 4 Holds up to 550 sheets of paper 20 lb bond 80 g m2 9 Paper Drawer 1 2 Right Left Holds up to 1 100 sheets of paper 20 lb bond 80 g m2 10 LAN Port Use a LAN cable to connect the machine to a network 11 USB Port 2 Use the USB port to connect external hard disks and other devices to the machine 12 USB Connector Use a USB cable to connect the mac...

Страница 16: ...16 Parts and Their Functions Internal View THe Duplex Color Image Reader Unit F1 and Copy Tray P1 are attached to the imageRUNNER ADVANCE C9280 PRO C9270 PRO 1 2 3 4 ...

Страница 17: ...er jam in the fixing transport unit 2 Fixing Transport Unit Pull the fixing transport unit out to clear a paper jam 3 Toner Replacement Cover Open this cover to replace the toner cartridge 4 Toner Cartridge When toner runs out pull out the toner cartridge and replace it with a new one ...

Страница 18: ...ounter Check key Press to display the copy and print count totals on the touch panel display 6 Numeric keys Press to enter numerical values 7 Clear key Press to clear entered values or characters 8 Main Power Indicator Lights when the main power is turned ON 9 Edit Pen Use when operating the touch panel display such as to enter characters If you lose the edit pen contact your local authorized Cano...

Страница 19: ...f the touch panel display 16 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 17 Status Monitor Cancel key Press to check the status of jobs or to cancel print jobs Also press to check status of the machine such as checking the amount of paper remaining 18 Quick Menu key Press to retrieve favorite function...

Страница 20: ... If you lose the edit pen contact your local authorized Canon dealer Do not use an object with a sharp end on the control panel such as a pencil or ballpoint pen in place of the edit pen 9 Main Power Indicator Lights when the main power is turned ON 10 Error Indicator Flashes or lights if there is an error in the machine When the Error indicator flashes follow the instructions that appear on the t...

Страница 21: ... adjust the brightness of the touch panel display 17 Volume Settings key Press to display the screen for adjusting settings such as the transmission volume and fax sending receiving alarm volume 18 Status Monitor Cancel key Press to check the status of jobs or to cancel print jobs Also press to check status of the machine such as checking the amount of paper remaining 19 Quick Menu key Press to re...

Страница 22: ... login service such as Department ID Management or SSO H Single Sign On H a log in screen appears If the log in screen appears enter the Department ID and PIN or the user name and password press Log In Out or Log In on the screen Press Log In Out or Log Out after you finish using the machine to log out Use Help If Help is displayed on the top right of the function setting screen press Help to chec...

Страница 23: ...he shortcut button and the function to assign to it 3 Press OK Example of Registration Main Menu Screen Settings Select the function that appears on the list and press Up or Down to change the order in which it is displayed You can place or delete one blank button space by pressing Add Blank or Delete Blank respectively If you do not want to select a function press Unassigned The items displayed w...

Страница 24: ...er settings 3 Press OK If Display Language Keyboard Switch is set to On appears on the Main Menu screen If Display Settings Reg Shortcut is set to On Settings Reg Shortcut appears on the Main Menu screen From Settings Reg Shortcut you can select shortcut buttons to the setting screens for Auto Adjust Gradation Paper Settings and Paper Type Management Settings If Display Show All is set to On Show ...

Страница 25: ...g the gradation and cleaning the feeder Function Settings You can specify and register settings for using each function more conveniently such as registering shortcut buttons for the Copy function setting automatic redialing for the Fax function and setting the maximum data size to send via e mail Set Destination You can register fax and e mail destinations in the address book In addition to regis...

Страница 26: ...26 MEMO ...

Страница 27: ...n Do with the Scan and Send Functions 42 Storing Scanned Data 46 Things You Can Do with the Scan and Store Functions 48 Printing Stored Data 50 Sending Stored Data 52 Things You Can Do with the Access Stored Files Functions File Operation 54 Things You Can Do with the Access Stored Files Functions Print 55 Things You Can Do with the Access Stored Files Functions Send 58 Operating the Machine from ...

Страница 28: ...e Main Menu screen Press Copy Copy Basic Features Screen is displayed You can set various copying functions For more information see from p 30 to p 33 in this manual This section describes the flow of basic copy operations An optional product is required to use the Copy function How to Make a Copy If a log in screen for Department ID Management or SSO H appears you must enter the applicable authen...

Страница 29: ...fter specifying the settings press Start Press Start If you make a mistake when entering values press Clear enter the correct value The specified copy quantity appears on the screen as shown below If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Copying When copying is complete remove your originals ...

Страница 30: ...y reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desired scan ratio 2 Select Color You can select the color mode for copying 3 Select Paper You can select the paper size type and the paper source You can also set the machine to automatically recognize the original size and the copy ratio and then copy 4 Copy Sample You can check the copy result of ...

Страница 31: ...ally interleaves a sheet of paper between each transparency when copying onto transparencies 7 Original Type Image quality for scanning is adjusted according to the type of original such as Text Photo Map Printed Image Photo Printout or Text 8 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the ex...

Страница 32: ...originals You can also erase shadows of the punch holes 6 Gutter This mode enables you to make copies with the entire original image shifted by a designated width to create a margin on the copies You can set different width values for the each side of the paper 7 Shift This mode enables you to make copies with the entire image shifted to the center or a corner You can use the numeric keys to speci...

Страница 33: ...originals with different copy settings and copy them as one document 5 Print on Tab This mode enables you to copy onto the tabs on tab paper 6 Area Designation This mode enables you make copies of a designated area 7 Superimpose Image This mode superimposes an image image form previously scanned registers it in the memory of the machine and then places it on the image of the original 8 Store in Ma...

Страница 34: ...ng originals on the platen glass Open the feeder platen cover Place your originals face down Gently close the feeder platen cover You can set various facsimile functions For more information see from p 36 to p 39 in this manual If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is atta...

Страница 35: ...can specify the destination using the one touch buttons or Address Book For more information on storing the destination see e Manual Fax If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending After a job is sent the send settings may be retained except the specified destinations To cancel the settings press Reset To send oth...

Страница 36: ...er machine by accessing from a client machine on the network 6 Previous Settings You can recall the three most recent destinations or fax settings You can send a fax using the recalled destination or settings 7 Resolution If the resolution is high you can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 8 Scan Siz...

Страница 37: ...t a pause after the country code and at the end of the telephone number 2 Backspace Press when you enter an incorrect number to delete the number before the cursor 3 Set Details Displayed when multiple lines are set to be used Press to set the subaddress and password or to select the telephone line to use for transmission 4 Subaddress You can send or receive fax documents with increased security b...

Страница 38: ...receive the facsimile and then start scanning the originals You can directly send without storing the original in the memory 7 Select Line You can select the telephone line to use for sending a facsimile 8 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 9 Job Build You c...

Страница 39: ...e enables you to preview the scanned data of your originals and to check the page count before sending a fax You can also delete a specified page 3 Finished Stamp You can print a stamp approximately 1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the fax job is done ...

Страница 40: ...ding on the file format optional products are required to use the Scan function Sending Scanned Data E Mail I Fax File Servers 1 2 Selecting Function Select Scan and Send from the Main Menu screen Press Scan and Send Scan and Send Basic Features screen is displayed Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the slide guides to fit ...

Страница 41: ... buttons or frequently used settings Also if you want to send to a new destination not yet stored press New Destination enter the destination If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Sending For more information on storing the destination in the address book see e Manual Scan and Send After a job is sent the send setti...

Страница 42: ...you can specify the destination quickly Press To Remote Add Book to specify destinations registered in the one touch buttons of a server machine by accessing from a client machine on the network 3 New Destination Press to specify a new destination not stored in the Address Book or one touch buttons 4 Send to Myself You can specify your own e mail address as the destination The administrator can re...

Страница 43: ... can send fine text and images clearly If the resolution is low the data size becomes smaller and you can reduce the time it takes to send 5 Scan Size You can select the original scanning size If you press Auto Size the machine automatically recognizes the size of the original when scanning 6 File Format If you are sending to an e mail address or file server you can specify the file format You can...

Страница 44: ...You can scan originals of different size fed together in one group 5 Erase Frame This mode enables you to erase shadows that appear when scanning various types of originals You can also erase shadows of the punch holes 6 Copy Ratio Specify the desired zoom ratios You can change the zoom ratio by reducing enlarging a scanned document to a preset paper size or by entering a value to specify a desire...

Страница 45: ... 1 8 3 mm in diameter on the front side of scanned and sent originals 4 Job Done Notice Press to have the machine notify the user through e mail when the send job is done 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax 7 Subject Message You can specify a subject and enter a message when sending an e ma...

Страница 46: ...an select the type of storage location This section describes the flow of basic Scan and Store operations It also describes an example of how to store scanned data in a mail box Depending on the file format optional products are required to use the Scan function Storing Scanned Data 1 Placing Originals Place the original on the feeder or the platen glass Placing originals in the feeder Adjust the ...

Страница 47: ...box Press Scan The Scan screen is displayed 4 Start Scanning After specifying the settings press Start Press Start You can set various scan functions For more information see from p 48 to p 49 in this manual If the following screen appears press Start to scan the next original After all of the originals are scanned press Start Storing When scanning is complete remove your originals ...

Страница 48: ... Set This mode is useful if you want to clear all settings and reset the settings All settings are cleared 8 2 Sided Original Set to scan two sided originals You can select Book Type or Calendar Type 9 Density Change the exposure You can press to make the exposure darker or to make the exposure lighter You can set the machine to automatically adjust the exposure 10 File Name You can specify a file...

Страница 49: ... adjust image quality for copying You can use this mode when you want to soften and sharpen text lines or the outline of the image 6 Nega Posi This mode enables you to scan and record the original image by inverting the hues and gradations 7 Job Build You can scan originals that are too many to be placed at once by dividing them into multiple batches After all originals are scanned storing is star...

Страница 50: ...mail box This section describes the flow of basic Access Stored Files operations The procedure for printing files stored in a mail box is used here as an example Printing Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login s...

Страница 51: ...screen is displayed 4 Start Printing After specifying the settings press Start Printing Press Start Printing When printing is complete the display returns to the Mail Box Selection screen You can set various print settings on the screen displayed when Change Print Settings is pressed For more information see from p 55 to p 57 in this manual ...

Страница 52: ...s section describes the flow of basic Access Stored Files operations The procedure for sending a file stored in a mail box is used here as an example Sending Stored Data If a log in screen for Department ID Management or SSO H appears you must enter the applicable authentication information ID password PIN If the Copy Card Reader F1 is attached first insert a control card If a login service such a...

Страница 53: ...to send press Send Select the file to send Press Send 4 Start Sending Specify the destination press Start Sending Press Address Book Select the destinations press OK Press Start Sending You can set various send functions For more information see p 58 to p 59 in this manual ...

Страница 54: ...0 Merge Multiple Files You can combine multiple files in the mail box into one file Then you can print the combined files as one file 11 Insert Pages You can insert a specified file from the mail box in front of the specified page of another file from the same mail box 12 Delete Pages This mode enables you to erase specified page from a file that is stored in a mail box 13 Add Files Scan and Store...

Страница 55: ...gister frequently used print settings You can recall the registered frequently used settings for future use 6 Merge Files and Print Press to merge multiple files and print as one file This key is displayed only when multiple files are selected 7 Delete File After Printing Press to have a file automatically deleted after it is printed 8 Restore Default Set Press to cancel all settings 9 Start Print...

Страница 56: ...you to print a watermark and user defined text onto the output You can specify the size position or direction 8 Copy Set Numbering This mode enables you to print copy set numbers You can specify the size position or direction of the copy set number 9 Page Numbering You can print with page numbers You can also specify the size position or direction of the page number 10 Secure Watermark You can emb...

Страница 57: ... size 9 Enlarge Reduce You can set the machine to enlarge or reduce data from JPEG or TIFF image files to fit the desired paper size 4 Enlarge Print Area You can set the blank borders at each side of the page to 0 0 mm and print all the way to the edges of the page 10 Print Position You can select whether to print JPEG and TIFF image data centrally or in the top left or specify to set the print po...

Страница 58: ...ed in the Address Book or one touch buttons 4 Send to Myself You can specify your own e mail address as the destination The administrator can restrict general users to send e mail only to their addresses 5 Specify Destinations Press to display the methods for specifying destinations or the destination list 6 Personal Folder You can specify your personal folder as the destination You need to specif...

Страница 59: ...ically extract the first text block in the document for use as its file name 4 Sender Name TTI You can register a department name or personal name in advance and show this on the destination fax machine Set the Sender Name after specifying the destination 5 E Mail Priority You can set a priority level when sending e mail 6 Reply to You can specify a reply to address when sending an e mail or I fax...

Страница 60: ...fy the following settings 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 4 Turn OFF the main power of the machine and then turn ON the main power again The Remote UI setting is made effective only after turning the machine s main power OFF and then ON For instructions on turning ON OFF the machine see p 12 in this manual The Remote UI User Interface...

Страница 61: ...nd specify the settings To check the job status Click Status Monitor Cancel To specify the settings Click Settings Registration Remote UI Last Page To login as the administrator enter the System Manager ID and System PIN click Administrator Login To login as a general user click General User Login If the Log In screen is displayed enter the user name and password click Log In If a login service su...

Страница 62: ...ter you can use the machine to print data created using application software This section describes the flow of basic operations to print data from your computer Printing from a Computer Printing methods may differ depending on the applications you are using For details see the instruction manuals provided with the application software The screens may differ depending on the operating system and t...

Страница 63: ...ettings click OK Click OK When printing is complete collect the output A printer driver is software required for printing from application software To display detailed descriptions for each print setting click Help on the bottom right of the Properties screen The print job status can be checked from the Remote UI For more information see p 61 in this manual ...

Страница 64: ...64 MEMO ...

Страница 65: ...al Products 107 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher K1 Booklet Finisher K1 107 Replacing the Staple Cartridge in the Saddle Stitcher Unit Booklet Finisher K1 110 Replacing the Staple Cartridge in the Stapler Unit Staple Finisher L1 Booklet Finisher L1 114 Replacing the Staple Case in the Saddle Stitcher Unit Booklet Finisher L1 117 Removing Staple Waste Staple Finish...

Страница 66: ...them Thin paper recycled paper pre punched paper heavy paper transparencies and tab papers should be fanned particularly well before loading it Never place paper or any other items in the empty part of the drawer next to the paper stack Doing so may cause paper jams When you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume ...

Страница 67: ...er in which you want to load paper 2 Grip the handle and pull out the paper drawer until it stops 2 Prepare the paper to load Open the packaging for the paper and remove the paper stack For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding ...

Страница 68: ... matches the size of the paper loaded in the paper drawer 2 Load the paper stack against the right wall of the paper drawer 3 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury ...

Страница 69: ... g m2 If there are instructions on the paper package about which side of the paper to load follow those instructions When the paper is loaded into the paper drawer the side facing down is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and reloading it For more information on the print direction of preprinted paper paper which has logo...

Страница 70: ...d pull out the paper drawer until it stops 3 Remove all of the remaining paper 2 Adjust the position of the paper drawer guides 1 2 1 2 1 Slide the left guide while squeezing it on the top to align it with the mark for the desired paper size 2 Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size Slide the guides until they click into place If the...

Страница 71: ... plate straight down and close the inside cover The paper size that cannot be used depending on the model and settings is also listed on the paper size plate 5 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury On...

Страница 72: ...r LTRR size transparencies into the Paper Drawer 3 and 4 multi purpose tray POD Deck Lite A1 or Multi drawer Paper Deck A1 If you copy print using LTR size transparencies the gloss unevenness may occur This unevenness may disappear if you use LTRR size transparencies You can load only LTR size transparencies for the Paper deck Right and Left You cannot load the transparencies into the Paper Deck U...

Страница 73: ...See e Manual Settings Registration How to Load Tab Paper There are two kinds of tab paper right order tab paper and reverse order tab paper 4 3 2 1 1 2 3 4 Right Order Tab Paper Reverse Order Tab Paper You cannot make copies or prints on tab paper that is loaded in the Document Insertion Unit H1 Document Insertion Folding Unit G1 Document Insertion Unit J1 You can use tab paper set in Document Ins...

Страница 74: ...ght side Document Insertion Unit H1 4 3 2 1 Load reverse order tab paper face down with the tabs to the left side Document Insertion Folding Unit G1 Document Insertion Unit J1 4 3 2 1 Load reverse order tab paper face down with the tabs to the left side For more information on changing the paper size for the Multi drawer Paper Deck A1 and on selecting the paper size or type of the insertion unit s...

Страница 75: ...aper 2 Grip the handle and pull out the paper drawer until it stops 2 Remove the tab paper guide from its holder by sliding it to the left and lifting it up and place it as shown below 1 Remove the tab paper guide 2 Place the tab paper guide aligning to the mark for tab paper LTR 3 Load the tab paper face down with the tabs facing left ...

Страница 76: ...s original position be careful not to get your fingers caught as this may result in personal injury Paper which has been rolled or curled must be straightened out prior to use You will not be able to make copies or print if you load paper that exceeds the loading limit mark or if the paper drawer is not completely pushed into the machine Make sure that the height of the paper stack does not exceed...

Страница 77: ...uthorized Canon dealer Loading Paper into the Paper Deck Unit C1 POD Deck Lite A1 If you select the paper deck when it has no paper or if the paper deck runs out of paper during a print job a screen prompting you to load paper appears on the touch panel display Follow the procedure below to load paper into the paper deck When handling paper take care not to cut your hands on the edges of the paper...

Страница 78: ...es and align the edges to facilitate feeding 3 Lift the feeding support roller If the Paper Deck Unit C1 is attached proceed to step 4 When loading paper be sure to first lift the feeding support roller If you load paper without raising the feeding support roller it may become detached and paper may not be fed properly Use of the paper deck with the feeding support roller detached may cause paper ...

Страница 79: ...and close the paper deck unit 1 Lower the feeding support roller If the Paper Deck Unit C1 is attached proceed to next step 2 Close the paper deck unit The inside lifter automatically ascends and prepares the paper deck for feeding When closing the paper deck unit be careful not to get your fingers caught as this may result in personal injury ...

Страница 80: ...eign objects into the blower port Paper jams may occur if you load paper into the POD Deck Lite A1 in a low humidity environment If paper jams occur follow the instructions on the touch panel display to remove the jammed paper In addition make sure that the loaded paper is not curled See Paper Deck Unit C1 POD Deck Lite A1 Optional on p 172 Paper curls must be straightened out prior to loading You...

Страница 81: ... Lite A1 see e Manual Settings Registration 2 Remove all of the loaded paper the paper size sheet and deck base plate in the paper deck 1 Press the open button 2 Open the paper deck The inside lifter automatically descends to the paper loading position 3 Lift the feeding support roller 4 Remove all of the loaded paper the paper size sheet and deck base plate It may take some time for the paper dec...

Страница 82: ...iner 5 Remove the two blue screws on the outer size change plate using a coin or something similar Do not loosen or remove any screw other than the two blue screws on the outer size change plate 6 Remove the outer size change plate ...

Страница 83: ...ired paper size If the size change plate is not properly aligned the POD Deck Lite A1 may become damaged 8 Fix the outer size change plate with the two blue screws using a coin or something similar while slightly holding its center front portion and pressing it towards you Fix the screws by turning them in the clockwise direction Fasten the left blue screw before fastening the right blue screw If ...

Страница 84: ... aligned with the paper size marks on the top and base of the paper deck 10 Fix the rear edge retainer with the blue screw using a coin or something similar Fix the screws by turning them in the clockwise direction There are two screw holes for fastening the rear edge retainer Make sure that it is fastened properly aligned with the marks for the desired paper size to prevent it from being installe...

Страница 85: ...m 13 19 330mm 483mm SRA3 B4 B5 Make sure to align the inner size change plate properly with the marks for the desired paper size There are two locations with marks for the paper size on the top of the inner size change plate Align the inner size change plate with the desired marks Make sure that the size change plate is properly aligned with the marks for the desired paper size If the size change ...

Страница 86: ...fore fastening the left blue screw If you fasten the blue screws without pressing the inner size change plate away from you the plate may be fixed at an angle If you use the paper deck with a tilted inner size change plate paper may be fed as slanted poor print quality may result and paper jams may occur Therefore make sure to fasten the blue screw while pressing the inner size change plate away f...

Страница 87: ...he deck base plate when loading paper into the paper deck If you load paper without setting the deck base plate the loaded paper may hang over the lifter and paper jam may occur Never place the deck base plate in the empty part of the paper deck Doing so may lead to a malfunction of the machine 16 Place the paper size sheet that matches the new paper size into the paper deck Never place the paper ...

Страница 88: ...ly and paper jams may occur Never place paper or any other items in the empty part of the paper deck Doing so may lead to a malfunction of the machine When loading paper make sure that the height of the paper stack does not exceed 13 16 20 mm If the height of the paper stack exceeds 13 16 20 mm the edges of the paper stack may become curled or creased and poor print quality may result 18 Place a m...

Страница 89: ...awer Paper Deck A1 when it has no paper or if the Multi drawer Paper Deck A1 runs out of paper during a print job a screen prompting you to load paper appears on the touch panel display Follow the procedure below to load paper into the Multi drawer Paper Deck A1 When handling paper take care not to cut your hands on the edges of the paper The Multi drawer Paper Deck A1 can only accommodate paper f...

Страница 90: ... the paper stack For high quality printouts use paper recommended by Canon Before loading paper always fan the sheets several times and align the edges to facilitate feeding 3 Load the paper stack and close the paper deck 1 Load the paper stack against the left wall of the paper deck 2 Close the paper deck The inside lifter automatically ascends and the machine becomes ready for printing When clos...

Страница 91: ... using a thermal transfer printer Heavy paper more than 158 lb index 300 g m2 Thin paper less than 14 lb bond 52 g m2 Tracing paper Envelopes Paper which is curled must be straightened out before loading it into the paper deck Never place paper or any other items in the empty part of the paper deck next to the paper stack Doing so may damage the machine You will not be able to make copies or print...

Страница 92: ...aper on p 66 For instructions on loading transparencies see Loading Transparencies on p 72 If there are instructions on the paper package about which side of the paper to load follow those instructions When paper is loaded in the Multi drawer Paper Deck A1 the side facing up is the one printed on If problems such as poor print quality or paper jams occur try turning the paper stack over and reload...

Страница 93: ... to cut your hands on the edges of the paper 1 Open the paper deck 1 Press the open button 2 Open the paper deck The inside lifter automatically descends to the paper loading position It may take some time for the paper deck to open even if you press the open button 2 Slide the paper holder plate until it does not catch on the paper to set The paper holder plate slides by holding as the diagram sh...

Страница 94: ...aper 4 Squeeze the lever as shown below Without releasing the lever slide the outer size change plate and inner size change plate until it does not catch on the paper to set 5 Load the desired paper to approximately 3 8 10 mm in height ...

Страница 95: ...llel edge to the feeding direction is shorter than 18 457 2 mm Slide the paper holder plate to align it with the desired paper size as shown below If you use a paper which length of the parallel edge to the feeding direction is longer than 18 457 2 mm Press the button on the paper holder plate and fold down the paper holder plate 1 Slide the paper holder plate to the right edge 2 Press the button ...

Страница 96: ...10 Gently push the paper deck back into the machine until it clicks into place in the closed position The inside lifter automatically ascends and prepares the paper deck for printing When returning the paper deck to its original position be careful not to get your fingers caught as this may result in personal injury ...

Страница 97: ...other items in the empty part of the paper deck next to the paper stack Doing so may damage the machine If you use a paper which length of the parallel edge to the feeding direction is shorter than 18 457 2 mm load the paper below the loading limit of the paper holder plate If there are instructions on the package of paper about which side of the paper to load follow those instructions When paper ...

Страница 98: ...n loading paper take care not to cut your hands on the edges of the paper The Document Insertion Unit H1 is an optional product The following paper sizes can be loaded into the Document Insertion Unit H1 13 x 19 12 x 18 12 5 8 x 17 11 16 11 x 17 LGL LTR LTRR EXEC and custom size 7 1 8 x 7 1 8 to 13 x 19 1 4 182 mm x 182 mm to 330 2 mm x 487 7 mm ...

Страница 99: ...99 Routine Maintenance 1 Adjust the slide guides to fit the paper size To use the upper tray Adjust the slide guide To use the lower tray Open the tray cover Adjust the slide guide ...

Страница 100: ... the sheets several times and align the edges to facilitate feeding Also you should always fan paper that has just been removed from a newly opened paper package 3 Load the paper stack into the Document Insertion Unit H1 If you want to load paper into the upper tray Load the paper face up If you want to load paper into the lower tray Load the paper face up and close the tray cover ...

Страница 101: ...of the paper stack does not exceed the loading limit mark You cannot make copies or prints on paper that is loaded in the Document Insertion Unit H1 A maximum of 200 sheets of paper 20 lb bond 80 g m2 can be loaded in the tray of Document Insertion Unit H1 For instructions on loading tab paper into the Document Insertion Unit H1 see Loading Tab Paper on p 73 Rewrap any remaining paper in its origi...

Страница 102: ...J1 13 x 19 12 x 18 12 5 8 x 17 11 16 11 x 17 LGL LTR LTRR and EXEC For more information on available paper stock that can be loaded into the Document Insertion Folding Unit G1 or Document Insertion Unit J1 see e Manual Basic Operations 1 Adjust the slide guides to fit the paper size 2 Prepare the paper to load Open the packaging for the paper and remove the paper stack For high quality printouts u...

Страница 103: ...cial types of paper such as heavy paper be sure to correctly set the paper type If the type of paper is not set correctly it could adversely affect the quality of the image Moreover the fixing unit may become dirty and require a service repair or the paper could jam Only load paper for use as a cover You cannot make copies or prints on paper that is loaded in the Document Insertion Folding Unit G1...

Страница 104: ... the stamp cartridge take care not to allow ink to come into contact with your hands or clothing If ink gets onto your hands or clothing wash it off immediately with cold water The Duplex Color Image Reader Unit F1 is an optional product 1 Open the feeder and open the document scan cover 1 Open the feeder 2 Pull the lever above the feeder and open the document scan cover Open the document scan cov...

Страница 105: ...eezers 2 Push in the new stamp cartridge until it clicks Insert the stamp cartridge so that it is not slanted Insert the stamp cartridge properly or paper jams may occur 4 Close the stamp cover When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 106: ...ocument scan cover 2 Close the feeder When closing the document scan cover and the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder ...

Страница 107: ...cribed below to replace the staple cartridge Take care when handling the optional equipment that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam remova...

Страница 108: ...unit holding it by its green tab 3 Pull out the staple cartridge 1 Pull out the staple cartridge 2 Insert the new staple cartridge Remove the seal that holds the staples together after you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a time ...

Страница 109: ...pler unit until it is securely in place Always make sure to insert the staple case as far as it can go 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Страница 110: ... punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure If necessary remove all of the output paper in the Booklet Tray before replacing the staple cartridge in the saddle stitcher unit This procedure is necessary only if the Booklet Finisher K1 is ...

Страница 111: ...ts tab 3 Open the staple case cover by pressing the light blue area 1 Press the light blue area on both sides of the staple cartridge 2 Open the staple case cover 4 Lift and pull out the empty staple cartridge 1 Squeeze the arrow indicated in step 3 and its twin on the opposite side to release the empty staple cartridge 2 Lift and pull out the empty staple cartridge ...

Страница 112: ... 7 Return the staple case to its original position in the saddle stitcher unit When returning the staple case always make sure to the staple case is inserted until the arrows are aligned as shown in the diagram Follow steps 2 to 7 to replace the other staple cartridge in the saddle stitcher unit ...

Страница 113: ...ways make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When pushing the saddle stitcher unit back into its original position be careful not to get your fingers caught as this may result in personal injury When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Страница 114: ...h panel display Follow the procedure described below to replace the staple cartridge Remove the orange seal that holds the staples together after you place the staple cartridge into the staple case The Staple Finisher L1 and Booklet Finisher L1 are optional products We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out Use only staple cart...

Страница 115: ...rtridge 4 Insert a new staple cartridge into the staple case 2 1 3 1 Insert a new staple cartridge 2 Press the spring loaded case down until it clicks into place 3 Remove the seal holding the staples together by pulling it straight out Do not remove the seal that holds the staples together before you place the staple cartridge into the staple case Only one staple cartridge can be inserted at a tim...

Страница 116: ...ely in place 6 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples ...

Страница 117: ...cedure described below to replace the staple cartridge If necessary remove all output paper in the booklet tray before replacing the staple cartridge of the saddle stitcher unit This procedure is necessary only if the Booklet Finisher L1 is attached the Booklet Finisher L1 is an optional product We recommend that you order staple cases from your local authorized Canon dealer before your stock runs...

Страница 118: ...e stapler unit of the saddle stitcher unit towards you and then push it up 1 Stapler Unit 2 Saddle Stitcher Unit 3 Insert the new staple case 1 1 1 2 2 2 1 Pull out the empty staple case holding it by its left and right sides 2 Push the new staple case in until it clicks into place Only one staple case can be inserted at a time When replacing the staple cases replace both the front and back staple...

Страница 119: ...iginal position When pushing the saddle stitcher unit back into its original position be careful not to get your fingers caught as this may result in personal injury 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury When you have replaced the staple case be sure to manually reposition...

Страница 120: ...le Finisher K1 Booklet Finisher K1 becomes full a screen prompting you to remove the staple waste appears on the touch panel display Follow the procedure described below to remove the staple waste The Staple Finisher K1 and Booklet Finisher K1 are optional products 1 Open the front cover of the finisher 2 Below the stapler unit is the staple waste tray Pull out the staple waste tray ...

Страница 121: ...te as this may result in personal injury 4 Return the staple waste tray to its original position Make sure to insert the staple waste tray as far as it can go 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Страница 122: ... When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure When the punch waste tray is full you cannot make copies or prints using the Hole Punch mode The Puncher Unit B...

Страница 123: ...position Always make sure to insert the punch waste tray as far as it can go until it clicks into place If the punch waste tray is not securely in place you cannot make copies or prints in the Hole Punch mode 5 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Страница 124: ...ouch panel display Follow the procedure described below to remove the punch waste The External 2 3 Hole Puncher A1 is an optional product The External 2 3 Hole Puncher A1 is available only when the Staple Finisher L1 or Booklet Finisher L1 is attached 1 Pull out the punch waste tray 1 2 1 Open the front cover of the puncher 2 Pull out the punch waste tray 2 Discard the punch waste Make sure that t...

Страница 125: ...punch waste tray back into its original position 2 Close the front cover of the puncher When closing the cover be careful not to get your fingers caught as this may result in personal injury If the punch waste tray is not securely in place you cannot make copies or prints in the Hole Punch mode ...

Страница 126: ...ment that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste trim waste staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure This procedure is necessary only if the Inner Booklet Trimmer A1 is attache...

Страница 127: ...im waste tray to its original position and close the front cover of the finisher 1 Return the trim waste tray Always make sure to insert the trim waste tray as far as it can go 2 Close the front cover of the finisher When closing the front cover of the finisher be careful not to get your fingers caught as this may result in personal injury ...

Страница 128: ...dge immediately Do not burn or throw used toner cartridges into open flames as this may cause the toner to ignite resulting in burns or a fire If you accidentally spill or scatter toner carefully gather the toner particles together or wipe them up with a soft damp cloth in a way that prevents inhalation Never use a vacuum cleaner that does not have safeguards against dust explosions to clean up sp...

Страница 129: ...al Settings Registration For instructions on deleting the remaining toner error message see e Manual Settings Registration Complete instructions on how to replace the toner cartridge can be accessed by pressing Previous or Next on the touch panel display If toner runs out during a print job the remaining prints are made after you replace the toner cartridge If black toner is left you can continue ...

Страница 130: ...the control panel press Remove Toner Cartridges If the toner with content remaining is selected the message The selected toner can still be used Do you want to replace it is displayed If you want to continue replacement press Yes If you do not want to replace the toner press No ...

Страница 131: ...s such as closing of the toner replacement cover an error message is displayed Repeat the procedure from step 1 Do not burn or throw used toner cartridges into open flames as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a fire Do not open the internal cover by force as doing so may damage the machine Never touch the tip of the toner cartridge or subject ...

Страница 132: ...new toner cartridge 6 Hold the new toner cartridge in your hands as shown below and gently tilt it up and down 10 times 7 Twist the red protective cap of the new toner cartridge in the direction of the arrow to remove it ...

Страница 133: ...make sure that the color of the toner cartridge matches the color of label on the internal cover 9 Close the internal cover 1 2 1 Black Toner Cartridge 2 Cyan Magenta or Yellow Toner Cartridge If the toner cartridge is not inserted you cannot close the internal cover When closing the internal cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 134: ...34 10 Close the toner replacement cover The toner confirmation screen is displayed When closing the toner replacement cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 135: ... disconnect the power cord Failure to observe these steps may result in a fire or electrical shock Disconnect the power cord from the power outlet regularly and clean the area around the base of the power plug s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed If the power cord is connected for a long period of time in a damp dusty or smoky location dus...

Страница 136: ... platen glass and the underside of the feeder by following the procedure below This procedure is necessary only if the Duplex Color Image Reader Unit F1 is attached 1 Clean the platen glass and the underside of the feeder with a cloth which is wrung after being dampened in water or a mild detergent and then wipe them clean with a soft dry cloth 1 2 1 Clean the platen glass 2 Clean the underside of...

Страница 137: ... may not be scanned clearly and the size of the document may not be detected correctly This procedure is necessary only if the Duplex Color Image Reader Unit F1 is attached 1 Clean the original Scanning area thin glass strip 1 Open the feeder 2 Clean the original scanning area thin glass strip with a cloth dampened in water and then wipe the area with a soft dry cloth 2 Open the covers 1 Pull the ...

Страница 138: ...oth 4 Close the covers and the feeder 1 Close the inside cover 2 Close the document scan cover 3 Close the feeder When closing the covers and the feeder be careful not to get your fingers caught as this may result in personal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder ...

Страница 139: ...y if the Duplex Color Image Reader Unit F1 is attached 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Feeder 3 Place 10 sheets of blank paper into the feeder press Start It takes approximately 20 seconds to clean the feeder Use normal LTR size paper When cleaning is complete try scanning again Feeder Cleaning cannot be performed during printing To cancel feeder clea...

Страница 140: ...ing clean the corona assembly wires inside the main unit 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Wire 3 Press Start It takes approximately 35 seconds to clean the wire When cleaning is complete try printing again Wire cleaning cannot be performed during printing ...

Страница 141: ...an the roller inside of the main unit 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Roller 3 Press Start It takes approximately 20 seconds to clean the roller When cleaning is complete try printing again Roller cleaning cannot be performed during printing ...

Страница 142: ... using the machine If printed images are light or distorted clean the drum inside the machine as necessary 1 Press Settings Registration 2 Press Adjustment Maintenance Maintenance Clean Drum 3 Press Start It takes approximately 35 seconds to clean the drum When cleaning is complete try printing again Drum cleaning cannot be performed during printing ...

Страница 143: ...nel display becomes dirty and the screen may not be seen clearly clean the touch panel display 1 Wipe the touch panel display with a cloth dampened in water or a mild cleaning agent and then wipe the area clean with a soft dry cloth Upright Control Panel Control Panel Flat ...

Страница 144: ...r paper transparencies recommended for this machine tracing paper labels and other types of paper stock are available Do not store paper in places exposed to open flames as this may cause the paper to ignite resulting in burns or a fire Some commercially available paper types are not suited for this machine Contact your local authorized Canon dealer when you need to purchase paper To prevent moist...

Страница 145: ...er cartridges intended for use with this machine For optimum print quality using Canon genuine toner is recommended Product Name Supported Canon Genuine Toner imageRUNNER ADVANCE C9280 PRO C9270 PRO Canon GPR 49 Black Toner Canon GPR 49 Cyan Toner Canon GPR 49 Magenta Toner Canon GPR 49 Yellow Toner imageRUNNER ADVANCE C7270 C7260 Canon GPR 50 Black Toner Canon GPR 50 Cyan Toner Canon GPR 50 Magen...

Страница 146: ...eaner or result in a dust explosion due to static discharge Keep toner out of the reach of small children If toner is ingested consult a physician immediately Store toner cartridges in a cool location away from direct sunlight The recommended storage conditions are temperatures below 86 F and humidity below 80 Be careful of counterfeit toners Please be aware that there are counterfeit Canon toners...

Страница 147: ...147 Routine Maintenance Staple Cartridge in the Staple Unit Finisher Name Shape Staple Finisher K1 Booklet Finisher K1 Staple N1 Staple Finisher L1 Booklet Finisher L1 Staple J1 ...

Страница 148: ...ridge D3 Genuine Supplies Canon has developed and manufactured Toner Parts and Supplies specifically for use in this machine For optimal print quality and for optimal machine performance and productivity we recommend that you use Genuine Canon Toner Parts and Supplies Contact your Canon Authorized Dealer or Service Provider for Genuine Canon Supplies ...

Страница 149: ...aring Staple Jams For Optional Products 242 Locations of Staple Jams 242 Stapler Unit of the Staple Finisher K1 Booklet Finisher K1 243 Saddle Stitcher Unit of the Booklet Finisher K1 246 Staple Finisher L1 Booklet Finisher L1 249 Saddle Stitcher Unit of the Booklet Finisher L1 251 If Memory Becomes Full During Scanning 254 For the Copy Function 255 For the Fax Scan and Send Function 255 For the S...

Страница 150: ...emove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth If the toner gets into your eyes or mouth wash them immediately with cold water and immediately consult a physician The fixing unit and its surroundings inside the machine may become hot during use When removing jammed paper or when inspecting the inside of the machine do not touch t...

Страница 151: ...r jams may occur in the following parts of the machine See the applicable section to clear the paper jam Fixing Transport Unit p 164 Paper Drawers Right Left p 171 Multi purpose Tray p 168 Right Cover of the Machine p 157 Paper Drawers 3 and 4 p 170 ...

Страница 152: ...152 Left Cover of the Machine p 161 Paper Deck Unit C1 POD Deck Lite A1 Optional p 172 Duplex Color Image Reader Unit F1 Optional p 182 ...

Страница 153: ...ional p 188 Front Cover of the Multi drawer Paper Deck A1 Optional p 175 Paper Decks of the Multi drawer Paper Deck A1 Optional p 180 Right Cover of the Machine When the Multi drawer Paper Deck A1 is attached p 159 Paper Folding Unit G1 Optional p 199 ...

Страница 154: ...Optional p 203 Professional Puncher Integration Unit B1 Optional p 195 Left Cover of the Machine When the Buffer Pass Unit J1 is attached p 162 Buffer Pass Unit J1 p 185 Saddle Stitcher Unit p 213 Inside the Front Cover p 208 ...

Страница 155: ...155 Troubleshooting Insertion Unit p 218 Inside the Insertion Unit p 221 Folding Unit p 224 External 2 3 Hole Puncher A1 Optional p 228 ...

Страница 156: ...156 Output Area p 233 Inside the Top Cover p 231 Saddle Stitcher Unit of the Booklet Finisher L1 p 238 Front Cover of the Booklet Finisher L1 p 236 ...

Страница 157: ...lti drawer Paper Deck A1 Paper Deck Unit C1 POD Deck Lite A1 and Copy Tray P1 are the optional products Right Cover of the Machine When the Paper Deck Unit C1 POD Deck Lite A1 is attached move the Paper Deck Unit C1 POD Deck Lite A1 away from the main unit beforehand 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injur...

Страница 158: ... position 1 Close the upper right cover 2 Close the lower right cover When closing the cover be careful not to get your fingers caught as this may result in personal injury When the Paper Deck Unit C1 POD Deck Lite A1 is attached reconnect the Paper Deck Unit C1 POD Deck Lite A1 to the main unit 5 Follow the instructions on the screen The screen indicating the directions on how to clear the paper ...

Страница 159: ...that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the Multi drawer Paper Deck A1 3 Remove any jammed paper from the lower right cover of the main unit 1 Open the lower right cover of the main unit 2 Remove any jammed paper ...

Страница 160: ...personal injury 5 Close the front cover of the Multi drawer Paper Deck A1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 161: ...may result in personal injury 2 Remove any jammed paper from the left cover of the main unit 1 Open the left cover 2 Remove any jammed paper 3 Close the left cover When closing the cover be careful not to get your fingers caught as this may result in personal injury If the Copy Tray P1 is attached to the main unit restore it to its original position 3 Follow the instructions on the screen The scre...

Страница 162: ...Unit J1 is attached 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the Buffer Pass Unit J1 3 Open the lower guide of the Buffer Pass Unit J1 ...

Страница 163: ...areful not to get your fingers caught as this may result in personal injury 5 Close the lower guide of the Buffer Pass Unit J1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Close the front cover of the Buffer Pass Unit J1 When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 164: ...Unit 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the main unit and turn the dial 15 times 1 Open the front cover of the main unit 2 Turn the dial 15 times 3 Remove any jammed paper 1 Grip the green lever and pull out the fixing transport unit 2 Remove any jammed paper ...

Страница 165: ...s caught as this may result in personal injury 5 Remove any jammed paper from the fixing transport unit The fixing unit and its surroundings are subject to high temperatures When removing jammed paper take care not to touch anything in this area The inner output guide and its surroundings are subject to high temperatures When removing jammed paper take care not to touch anything in this area ...

Страница 166: ...jammed paper 7 Gently push the inner output unit back into its original position 8 Remove any jammed paper from the 2 sided guide 1 Open the 2 sided guide holding by the green tab 2 Remove any jammed paper 3 Close the 2 sided guide When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Страница 167: ...nit back into its original position 2 Close the front cover When returning the unit to its original position or closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 168: ...re described below while referring to the display of the screen to remove the jammed paper The Paper Deck Unit C1 POD Deck Lite A1 and Multi drawer Paper Deck A1 are optional products Multi purpose Tray 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Remove the paper that is not jammed from the multi purpose tr...

Страница 169: ... any jammed paper from the inside of the upper right cover 5 Close the right cover of the main unit When closing the cover be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 170: ...ny jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the pap...

Страница 171: ...en pull it back out 2 Remove any jammed paper and push the paper drawer back into the machine 1 Remove any jammed paper 2 Gently push the paper drawer back into the machine until it clicks into place in the closed position When returning the paper drawer to its original position be careful not to get your fingers caught as this may result in personal injury 3 Follow the instructions on the screen ...

Страница 172: ...al 1 Close any open cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Move the paper deck away from the main unit 1 Press the release button 2 Move the paper deck away from the main unit ...

Страница 173: ... of the main unit Remove any jammed paper from the feeding slot 4 Reconnect the paper deck to the main unit If the paper jam message is no longer displayed when you reconnect the paper deck proceed to step 8 When reconnecting the paper deck to main unit be careful not to get your fingers caught as this may result in personal injury ...

Страница 174: ...splayed and only Energy Saver is lit you may be unable to open the paper deck unit In this case press Energy Saver to reactivate the machine and then press the open button on the paper deck unit 6 Remove any jammed paper Look carefully as jammed paper may be difficult to see 7 Close the paper deck When closing the paper deck be careful not to get your fingers caught as this may result in personal ...

Страница 175: ... the paper jam is cleared Front Cover of the Multi drawer Paper Deck A1 Optional The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper A2 A1 A3 A4 B1 B2 Front Cover 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 176: ...aper Deck A1 3 Remove any jammed paper from the guide D A1 1 Open the guide D A1 2 Remove any jammed paper 4 Turn the dial D A2 and remove any jammed paper 1 Turn the dial D A2 in the direction of the arrow counterclockwise 2 Remove any jammed paper ...

Страница 177: ...Remove any jammed paper 6 Turn the dial D A4 and remove any jammed paper 1 Turn the dial D A4 in the direction of the arrow counterclockwise 2 Remove any jammed paper 7 Close the guide D A3 When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Страница 178: ...s caught as this may result in personal injury 9 Remove any jammed paper from the guide D B1 1 Open the guide D B1 2 Remove any jammed paper 10 Turn the dial D B2 and remove nay jammed paper 1 Turn the dial D B2 in the direction of the arrow counterclockwise 2 Remove any jammed paper ...

Страница 179: ...onal injury 12 Close the front cover of the Multi drawer Paper Deck A1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 13 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 180: ...tton of the paper deck indicated on the touch panel display 2 Grip the handle and pull out the paper deck until it stops 3 Remove any jammed paper If the machine is in the Sleep mode the touch panel is not displayed and only Energy Saver is lit you may be unable to open the paper deck unit In this case press Energy Saver to reactivate the machine and then press the open button on the paper deck un...

Страница 181: ...ace in the closed position When closing the paper deck be careful not to get your fingers caught as this may result in personal injury 3 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper am is cleared ...

Страница 182: ...move the jammed original The Duplex Color Image Reader Unit F1 is optional product 1 Remove originals from the original supply tray 2 Remove any originals from the feeder cover 1 Pull the lever and open the feeder cover 2 Remove any jammed originals If there is difficulty in removing jammed paper do not try to remove it forcibly and proceed to step 3 3 Open the inner cover holding it by its front ...

Страница 183: ...med originals 1 Turn the green feed dial 2 Remove any jammed originals 5 Close the inner cover and the feeder cover 1 Close the inner cover 2 Close the feeder cover When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 184: ...sonal injury Be aware that the light emitted from the platen glass may be very bright when closing the feeder If there is difficulty in removing jammed paper close the feeder and open the feeder cover and the inner cover and then proceed to step 4 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam i...

Страница 185: ... the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper 1 Close the cover that is open When closing the cover be careful not to get your fingers caught as this may result in personal injury 2 Open the front cover of the Buffer Pass Unit J1 3 Open the lower guide and upper guide of the Buffer Pass Unit J1 1 Open the lower gu...

Страница 186: ... the lower guide 3 Turn the knob to the left 4 Remove any jammed paper from the upper guide 5 Close the lower guide and upper guide of the Buffer Pass Unit J1 1 Close the upper guide 2 Close the lower guide When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Страница 187: ... J1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 188: ...tions that appear on the touch panel display to remove the jammed paper The part of the Document Insertion Unit H1 may interfere with the finisher when clearing jams Lift up the insertion unit before removing jams from the finisher The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover The Document Insertion Unit H1 is an option...

Страница 189: ...sertion unit 2 Remove any jammed paper 3 Remove any paper jammed in the guide I I2 1 Open the guide I I2 2 Remove any jammed paper 4 Close the guide I I2 and the upper cover I I1 1 Close the guide I I2 2 Close the upper cover I I1 When closing the guide and upper cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 190: ... the guide I 13 2 Remove any jammed paper 7 Close the guide I 13 and the document insertion unit 1 Close the guide I 13 2 Close the document insertion unit When closing the guide and the document insertion unit be careful not to get your fingers caught as this may result in personal injury ...

Страница 191: ...1 Troubleshooting 8 Open the front cover of the Document Insertion Unit H1 9 Open the guide I A1 When opening the guide l A1 be careful not to get your fingers caught as this may result in personal injury ...

Страница 192: ...med paper 2 Close the guide I A1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 11 Open the guide I A2 When opening the guide l A2 be careful not to get your fingers caught as this may result in personal injury ...

Страница 193: ...d paper 13 Close the guide I A2 and the front cover 1 Close the guide I A2 2 Close the front cover When closing the guide and the cover be careful not to get your fingers caught as this may result in personal injury If the paper jam message is displayed even after the paper jam is cleared check whether there is any paper left by opening the entrance guide ...

Страница 194: ...load the paper into the document insertion unit 15 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 195: ...nd follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper Do not place objects in the open space inside the Professional Puncher Integration Unit B1 as this may cause the machine to malfunction The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover...

Страница 196: ...t clicks into place 2 Remove any jammed paper 3 Close the guide R A until it clicks into place When closing the guide be careful not to get your fingers caught as this may result in personal injury 3 Turn the lever of the guide R B1 and open the guide R B1 1 Turn the lever of the guide R B1 to the right 2 Open the guide R B1 until it clicks into place ...

Страница 197: ...mmed paper 5 Turn the lever of the guide R B1 to the left until it clicks into place When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Open the guide R B2 until it clicks into place ...

Страница 198: ...sult in personal injury 9 Close the front cover of the Professional Puncher Integration Unit B1 When closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 199: ... on the touch panel display Follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper Front Cover The Paper Folding Unit G1 is an optional product 1 Open the front cover of the Paper Folding Unit G1 ...

Страница 200: ...ny jammed paper 4 Remove any paper jammed in the left guide M B2 1 Pull out the paper folding unit M B1 2 Open the left guide M B2 3 Remove any jammed paper in the inside guide 4 Remove any jammed paper in the outside guide 5 Close the left guide M B2 When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Страница 201: ...ight guide M B3 When closing the guide be careful not to get your fingers caught as this may result in personal injury 6 Remove any paper jammed in the exit slot 1 Push out any jammed paper toward the exit slot 2 Remove any jammed paper 3 Return the paper folding unit M B1 to its original position When returning the paper folding unit to its original position be careful not to get your fingers cau...

Страница 202: ...r fingers caught as this may result in personal injury If the paper jam message is displayed even after the paper jam is cleared check whether there is any paper left by opening the entrance guide 8 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 203: ... attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The following illustration indicates the location of the paper ...

Страница 204: ...204 2 Slide the guide F A1 to align it with the mark Slide the guide once to align with This procedure is necessary only if the Puncher Unit BF1 is attached 3 Open the entrance guide ...

Страница 205: ...shooting 4 Remove any jammed paper 1 Remove any jammed paper 2 Close the entrance guide When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the guide F B1 ...

Страница 206: ...er 1 Remove any jammed paper 2 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 7 Turn the lower dial F B2 in the direction of the arrow counterclockwise ...

Страница 207: ...t to get your fingers caught as this may result in personal injury 9 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 208: ...o the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The Booklet Finisher K1 is an optional product Inside the Front Cover The ...

Страница 209: ...209 Troubleshooting 2 Slide the guide F A1 to align it with the mark Slide the guide once to align with This procedure is not necessary only if the Puncher Unit BF1 is attached 3 Open the guide F B1 ...

Страница 210: ...10 4 Remove any jammed paper 1 Remove any jammed paper 2 Close the guide F B1 When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the guide F B2 ...

Страница 211: ...mmed paper 1 Remove any jammed paper 2 Close the guide F B2 When closing the guide be careful not to get your fingers caught as this may result in personal injury 7 Turn the lower dial F B3 in the direction of the arrow counterclockwise ...

Страница 212: ...t your fingers caught as this may result in personal injury 9 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 10 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 213: ...g Saddle Stitcher Unit The following illustration indicates the location of the paper jam Please refer to it to remove the jammed paper C1 C2 C3 C4 C6 C5 Front Guide Delivery Guide 1 Open the front cover of the finisher ...

Страница 214: ...paper 1 Turn the lower dial F C3 in the direction of the arrow counterclockwise Jammed paper is fed to the guide F C2 2 Remove any jammed paper 3 Close the guide F C2 When closing the guide be careful not to get your fingers caught as this may result in personal injury ...

Страница 215: ...e guide be careful not to get your fingers caught as this may result in personal injury 6 If the lamp is ON while pushing in the dial F C4 turn it in the direction of the arrow counterclockwise until the lamp turns off Lamp If the lamp is OFF proceed to step 7 ...

Страница 216: ...er unit F C5 9 Remove any jammed paper from the right cover of the saddle stitcher unit F C6 1 Open the right cover F C6 2 Remove any jammed paper 3 Close the right cover F C6 When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 217: ...tached 11 Push the saddle stitcher unit F C5 and close the front cover of the finisher 1 Gently push the saddle stitcher unit F C5 back into the machine Always make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When returning the saddle stitcher unit to its original position or closing the cover be careful not to get your fingers caught as thi...

Страница 218: ...th the External 2 3 Hole Puncher A1 or the finisher when clearing jams Lift up the insertion unit before removing jams from the External 2 3 Hole Puncher A1 or the finisher Take care when handling the optional equipment that is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste or clear paper or staple jams prints may still be outp...

Страница 219: ... the paper that is not jammed 2 Remove any jammed paper 3 Close the top cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 3 Open the front cover and the insertion unit 1 Open the front cover 2 Open the insertion unit ...

Страница 220: ...ay result in personal injury 5 Close the insertion unit and the front cover 1 Close the insertion unit 2 Close the front cover When closing the insertion unit and the cover be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper ...

Страница 221: ...221 Troubleshooting Inside the Insertion Unit 1 Open the front cover of the Document Insertion Folding Unit G1 or Document Insertion Unit J1 2 Open the upper delivery guide 3 Remove any jammed paper ...

Страница 222: ...222 4 Close the upper delivery guide When closing the guide be careful not to get your fingers caught as this may result in personal injury 5 Open the lower delivery guide ...

Страница 223: ...areful not to get your fingers caught as this may result in personal injury 7 Close the front cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 8 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 224: ...224 Folding Unit 1 Open the front cover of the Document Insertion Folding Unit G1 2 Open the lower delivery guide 3 Pull out the folding unit ...

Страница 225: ...the exit slot 1 Push out any jammed paper toward the exit slot 2 Remove any jammed paper 5 Remove any jammed paper from the left guide 1 Open the left guide 2 Remove any jammed paper from the inside guide 3 Remove any jammed paper from the outside guide ...

Страница 226: ...o get your fingers caught as this may result in personal injury 7 Close the left guide and return the folding unit to its original position 1 Close the left guide 2 Return the folding unit to its original position When closing the guide and returning the unit to its original position be careful not to get your fingers caught as this may result in personal injury ...

Страница 227: ...uide 2 Close the front cover When closing the guide and cover be careful not to get your fingers caught as this may result in personal injury 9 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 228: ... jam and follow the procedure described below while referring to the directions that appear on the touch panel display to remove the jammed paper The External 2 3 Hole Puncher A1 is an optional product 1 Open the front cover of the puncher waste tray 2 Set the green knob to the fixed position If the Document Insertion Folding Unit G1 or Document Insertion Unit J1 is attached open the insertion uni...

Страница 229: ...cover of the puncher 2 Remove any jammed paper 4 Close the top cover of the puncher If you opened the insertion unit in step 2 gently push down the insertion unit back into its original position When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 230: ... closing the cover be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared ...

Страница 231: ...bed below while referring to the directions that appear on the touch panel display to remove the jammed paper The Staple Finisher L1 Booklet Finisher L1 Document Insertion Folding Unit G1 and Document Insertion Unit J1 are optional products Inside the Top Cover 1 Open the front cover of the finisher 2 1 1 Booklet Finisher L1 2 Staple Finisher L1 If the Document Insertion Folding Unit G1 or Documen...

Страница 232: ... the insertion unit When closing the cover be careful not to get your fingers caught as this may result in personal injury 4 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 5 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly unt...

Страница 233: ...n the output slot 2 Remove any jammed paper 3 Close the output slot If a paper jam occurs when you are printing in the Staple mode do not remove the output sheets that are waiting to be stapled Printing and stapling resume after you clear the paper jam 2 Open the front cover of the finisher 2 1 1 Booklet Finisher L1 2 Staple Finisher L1 If the Document Insertion Folding Unit G1 or Document Inserti...

Страница 234: ...234 3 Open the top cover of the finisher 4 Open the delivery guide 5 Remove any jammed paper ...

Страница 235: ...e the top cover If you open the Document Insertion Folding Unit G1 or Document Insertion Unit J1 in step 2 close the insertion unit 2 Close the front cover When closing the cover be careful not to get your fingers caught as this may result in personal injury 8 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the ...

Страница 236: ...ver of the Booklet Finisher L1 1 Open the front cover of the finisher If the Document Insertion Folding Unit G1 or Document Insertion Unit J1 is attached open the insertion unit 2 Open the top cover of the finisher ...

Страница 237: ... may result in personal injury Springs are attached to the upper delivery guide so it returns to its original position when released 4 Remove any jammed paper from the lower delivery guide 1 Tilt the lower delivery guide to the right 2 Remove any jammed paper 3 Return the lower delivery guide to its original position When releasing the upper delivery guide be careful not to get your fingers caught...

Страница 238: ...rtion unit 2 Close the front cover of the finisher When closing the covers be careful not to get your fingers caught as this may result in personal injury 6 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the paper jam is cleared Saddle Stitcher Unit of the Booklet Finisher L1 1 Open the front cover of the finis...

Страница 239: ...small knob on the right in the direction of the arrow counterclockwise 3 While pushing in the larger knob on the left turn it in the direction of the arrow clockwise 4 Remove any jammed paper protruding from the saddle stitcher unit ...

Страница 240: ...very guide to its original position be careful not to get your fingers caught as this may result in personal injury 6 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury 7 Follow the instructions on the screen The screen indicating the directions on how to clear the paper jam is displayed repeatedly until the ...

Страница 241: ...n pieces of paper left inside the machine Pulling jammed paper out of the machine by force may leave parts of the paper torn inside leading to frequent paper jams If paper tears while you are trying to remove jammed paper from the machine make sure that you remove all of the torn pieces The paper loaded in the paper drawer differs from the setting Make sure that the paper loaded in the paper drawe...

Страница 242: ...ou press Close you can continue operations such as setting modes or scanning originals even if the jammed staple is not removed immediately Locations of Staple Jams For information on the parts of the machine in which staple jams occur and instructions on clearing staple jams see the following A B Stapler Unit of the Staple Finisher K1 Booklet Finisher K1 p 243 Saddle Stitcher Unit of the Booklet ...

Страница 243: ... is attached to the machine When an optional unit s cover is opened to replace a staple cartridge discard the punch waste discard the trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure The Staple Finisher K1 and Booklet Finisher K1 are optional ...

Страница 244: ...244 3 Pull out the staple case 4 Push up the bracket on the staple case 5 Remove all of the jammed and protruding staples from the staple cartridge ...

Страница 245: ... Gently push the staple case back into the stapler unit until it is securely in place Always make sure to insert the staple case far as it can go 8 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury ...

Страница 246: ... trim waste discard the staple waste or clear paper or staple jams prints may still be output if other optional units are operating normally and are not involved in the paper or staple jam removal procedure Before clearing the staple jam remove all output sheets from the booklet tray The Booklet Finisher K1 is an optional product If a paper jam occurs at the same time as a staple jam remove the ja...

Страница 247: ...g 3 Hold the staple case by its left and right sides and lower the bracket on the staple case 4 Remove the jammed and exposed staples from the staple case 5 Return the bracket on the staple case to its original position ...

Страница 248: ...7 Push the saddle stitcher unit F C5 back into the machine and close the front cover of the finisher 1 Gently push the saddle stitcher unit back into the machine Always make sure to push the saddle stitcher unit in as far as it can go 2 Close the front cover of the finisher When returning the saddle stitcher unit and closing the cover be careful not to get your fingers caught as this may result in...

Страница 249: ...the touch panel display to remove the jammed staple Make sure to close all covers and paper drawers of the machine before clearing any staple jams The Staple Finisher L1 and Booklet Finisher L1 are optional products 1 Open the front cover of the finisher 2 1 1 Booklet Finisher L1 2 Staple Finisher L1 2 Lift and pull out the staple case from the stapler unit holding it by the green tab ...

Страница 250: ...ase to its original position 4 Gently push the staple case back into the finisher and push down firmly until it is securely in place 5 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury After the cover is closed the stapler unit may automatically perform a dry stapling operation to reposition the staples ...

Страница 251: ...chine before clearing any staple jams Before clearing a staple jam in the saddle stitcher unit remove all paper that has been output to the booklet tray The Booklet Finisher L1 is an optional product 1 Open the front cover of the finisher 2 Pull out the saddle stitcher unit 1 2 2 1 1 Stapler Unit of the Saddle Stitcher Unit 2 Saddle Stitcher Unit 1 Grip the handle of the saddle stitcher unit and p...

Страница 252: ...he jammed staples holding it by its left and right sides 4 Push up the tab on the staple case A B 1 1 Push down Part A to unlock 2 Push up Part B 5 Remove any jammed staples B 1 Remove any jammed staples 2 Return Part B to its original position ...

Страница 253: ...of the saddle stitcher unit and return it to its original position When returning the saddle stitcher unit to its original position be careful not to get your fingers caught as this may result in personal injury 8 Close the front cover of the finisher When closing the cover be careful not to get your fingers caught as this may result in personal injury When you have cleared the staple jam be sure ...

Страница 254: ...mputer 100 pages excluding Secure Print jobs For example the Copy function can store up to approximately 6 100 pages of scanned images 6 000 100 6 100 pages approximate figures However the number of pages that the machine s memory can store may differ depending on the amount of memory required for files stored in the Mail Box and Fax I Fax Inbox and jobs that are in the print queue If memory becom...

Страница 255: ...sed on the message that appears on the touch panel display If the message Scanning will be canceled because the memory is full Do you want to send the scanned pages appears Select Yes or No Yes No The pages scanned into memory are sent When storing is complete scan the remaining originals The pages scanned into memory are not sent For the Scan and Store Function Follow the directions below based o...

Страница 256: ...cannot be performed because of an operational error When you need to make a decision or take some action during scanning or printing When you need to make a decision or take some action while browsing the network Example of an Error Message on the Touch Panel Display Example of an Error Message on the Web Browser For information on error messages and instructions on resolving errors see e Manual P...

Страница 257: ...en When a job or operation is not completed normally Results row of the Communication Management Report If an error occurs during a send receive or fax job the error code is printed iRADVXXXX 04 12 2012 START TIME END TIME TYPE DELIVER DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DEPT ID ADDRESS BOOK DELIVER DELIVER DELIVER TO FROM DATA DETAILS RESULT DEVICE INFORMATION COMMUNICA...

Страница 258: ...ems when using the printer driver or fax driver for Windows The following screens indicate the directions on how to display Troubleshooting from the screen for the printer driver The screens may differ depending on the operating system and the type and version of the printer driver you are using ...

Страница 259: ...may still be available When Limited Functions Mode Is Displayed If Limited Functions Mode is displayed you can temporally set the Limited Functions Mode to continue to use the machine until the cause of the malfunction is cleared For more information see Setting the Limited Functions Mode from the Service Call Message Screen on p 262 When a Service Call Message Is Displayed on the Bottom of the Sc...

Страница 260: ...ain power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover If you turn OFF the main power switch when there is a job waiting to print that job is erased 2 Wait at least 10 seconds after the Main Power Indicator is turned off and then turn the main power switch back to ON 3 1 Open the main power switch cover 2 Press the main power switch to the I side 3 Clo...

Страница 261: ...ds as this may result in electrical shock Always grasp the power plug when disconnecting the power cord Pulling on the power cord may expose or snap the core wire or otherwise damage the power cord If the power cord is damaged this could cause current to leak resulting in a fire or electrical shock When you contact your local authorized Canon dealer have the following information available Product...

Страница 262: ...anual Security 1 Press Limited Functions Mode Yes A message prompting you to restart the machine turning the main power switch OFF and then ON appears 2 Turn OFF the main power of the main unit b_04_076_00_C 3 1 Open the main power switch cover 2 Press the main power switch to the side 3 Close the main power switch cover 3 Wait at least 10 seconds after the Main Power Indicator is turned off and t...

Страница 263: ...When the Scan function is restricted Copy Fax 1 Scan and Send Scan and Store 2 Access Stored Files 3 Fax I Fax Inbox Secure Print Remote Scan Hold Web Access Shortcut to Settings Registration Tutorial Workflow Composer Document Scan Code Analyzer for MEAP 4 Other MEAP Applications 5 Control Panel Available Unavailable Available Functions When the Print function is restricted When the Scan function...

Страница 264: ...e available depending on the restricted functions 6 The registered button may not be available depending on the restricted functions 7 Print List on the Job Log screen and Register on the Consumable screen are not available A print job is automatically canceled when the Print function is restricted A scan job is automatically canceled when the Scan function is restricted The machine may not enter ...

Страница 265: ...265 Troubleshooting MEMO ...

Страница 266: ...make use of multiple telephone lines p 276 Q15 How do I register edit destinations in a one touch button p 277 Q16 Can I add an arbitrary subject when sending e mail p 278 Q17 How do I change the storage period for the scanned file stored in the Mail Box p 278 Q18 How do I access the Advanced Box from a computer p 279 Q19 How do I forward received data to the Advanced Box p 279 Q20 How do I set to...

Страница 267: ... replacement cover is opened p 290 Q40 Numbers such as 751 and 801 are displayed on the touch panel display What do they mean p 291 Q41 I cannot print from the computer Did the machine malfunction p 291 Q42 It seems as though turning OFF the machine is different from the previous imageRUNNER I am afraid that this may be a wrong operation p 292 Q43 The touch panel display is completely black p 292 ...

Страница 268: ...el 2 Press Copy Print Job Status from the Print drop down list 3 Select the job press Interrupt Priority Print 4 Press Interrupt and Print Additional Information You can scan the original even if the machine is waiting or printing Reserved Copying For more information see e Manual Copy 2 When copying the Scan screen for the next document is displayed Is there a way to not display this screen When ...

Страница 269: ...is set as the default settings you can reduce the printing cost Color Selection Full Color Color Selection Black Changing the Color Mode to the Black Mode 1 Press Copy Select Color Black Setting the Color Mode as the Default 1 Press Change Default Settings Register Yes Additional Information You can also save paper by using the Image Combination mode or Two sided Copy mode For more information see...

Страница 270: ...mote UI 1 Click Address Book select the destination to register 2 Click Register New Destination select the type of destination enter necessary items 3 Click OK Storing from the Touch Panel Display 1 Press Scan and Send or Fax Address Book Register Edit 2 Press Register New Dest enter information following the instructions on the touch panel display press OK Additional Information You can also sto...

Страница 271: ...the same time You can also register a group destination in a one touch button to send to multiple destinations at the same time For information on registering one touch buttons see e Manual Scan and Send or Fax 7 Can you give me information on how to send to the SMB server and specify its settings You can specify the settings using the following method Setting the Shared Folder on the Computer Sid...

Страница 272: ... are using Specifying the File Server on the Touch Panel Display Specifying the File Server by Host Search 1 Press Scan and Send New Destination File 2 From the protocol drop down list press Windows SMB press Search Host 3 On the search criteria screen enter the IP address for the computer you are using press Start Searching 4 Specify the file server confirm the settings press OK Specifying the Fi...

Страница 273: ...ement for Management Settings 2 Click Address Lists for Import Export Individually Import 3 Select the file you want to import and specify the desired settings click Start Importing Additional Information To perform this procedure you must have administrator privileges For more information see e Manual Security You can also export and import forwarding settings For more information see e Manual Re...

Страница 274: ...me I Fax Address or Fax Number Page Number Destination Name FAX 404 XXX XXXX CANON SALES Sender s Name TTI Sender Information Registering the sender s name 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Register Sender Name TTI Register Edit enter the sender s name 4 Press OK Displaying Printing the TX Terminal ID 1 Press Fax Options Sender Name TTI 2 Select the ...

Страница 275: ...Entered Fax Number in Settings Registration is set a screen to enter the number for confirmation is displayed By entering the number again you can reduce the risk of transmission error Setting procedure 1 Press Settings Registration 2 Press Function Settings Send Fax Settings 3 Press Confirm Entered Fax Number On OK Additional Information To perform this procedure you must have administrator privi...

Страница 276: ...en Additional Information If Register Options Shortcuts is selected from you can register the Options shortcut button on the Fax Basic Features screen 14 How can I make use of multiple telephone lines You can specify the settings using the following method Selecting a telephone line when sending 1 Press Fax Options Select Line 2 Select the telephone line press OK Close Setting the sending and rece...

Страница 277: ...in a one touch button Press on the Fax screen or One Touch on the Scan and Send screen Registering Editing from the Fax Screen 1 Press select the button to register edit press Register Edit 2 Register edit the address press Close Registering Editing from the Scan and Send Screen 1 Press One Touch Register select the button to register edit 2 Press Register Edit register edit the address press Clos...

Страница 278: ...ge period for the scanned file stored in the Mail Box You can change the time until files are automatically erased from Set Register Mail Boxes in Settings Registration Change the setting as necessary You can set the time until the files are automatically erased to 0 none 1 2 3 6 12 hours 1 2 3 7 30 days The default setting is 3 days Setting procedure 1 Press Settings Registration 2 Press Function...

Страница 279: ... to Off Additional Information For more information see e Manual Security 19 How do I forward received data to the Advanced Box Specify an Advanced Box destination registered in the Address Book as the forwarding destination Registering an Advanced Box Destination in the Advanced Box 1 Press Settings Registration 2 Press Set Destination Register Destinations Register New Dest 3 Press File register...

Страница 280: ... Press Booklet Booklet Scan Fold Saddle Stitch 4 Specify the cover settings orientation and detailed settings press OK Additional Information For details on the Booklet mode settings see e Manual Access Stored Files Use a document that was stored with the Booklet Scan mode set For details on the Booklet Scan mode settings see e Manual Scan and Store 21 I cannot print PDF files stored in the Advanc...

Страница 281: ...ncluding one cover sheet maximum 140 lb index 256 g m2 Thin Plain paper 16 lb bond to 21 lb bond 60 g m2 to 81 g m2 16 sheets Plain paper 21 lb bond to 28 lb bond 82 g m2 to 105 g m2 10 sheets Heavy paper 29 lb bond to 40 lb bond 106 g m2 to 150 g m2 5 sheets Heavy paper 40 lb bond to 75 lb cover 151 g m2 to 209 g m2 4 sheets Heavy paper 80 lb cover 210 g m2 to 220 g m2 2 sheets Coated paper 29 lb...

Страница 282: ... exposure of the original image on the reverse side can be manually adjusted Adjust Overall Adjust by Color Additional Information For more information see e Manual Copy 24 The printed paper appears dirty Also the color appears to be different from the original If streaks are printed on the paper or the image is not printed evenly the inside of the feeder may be dirty Follow the procedure below to...

Страница 283: ... Use paper with a low moisture content When you remove paper from its packaging load it into the paper source immediately When there is paper remaining in the packaging after you have loaded the paper store it with the packaging closed properly to prevent the paper from absorbing moisture Additional Information For information on loading paper see e Manual Maintenance 26 I had printed from the com...

Страница 284: ...nd then switch the network scan function to online To Install the Driver Install using the UFR II User Software CD ROM that comes with the machine To Switch the Network Scan Function to Online Press Scanner Online Additional Information For instructions on installing the Network ScanGear Driver see the Network ScanGear User s Guide on the UFR II User Software CD ROM 28 Can I make copies or send a ...

Страница 285: ...ide of the preprinted paper You can use 2nd Side of 2 Sided Page for the multi purpose tray to print on paper already printed on Setting procedure 1 Load the paper in the multi purpose tray with the side to print on face up 2 Select the paper size press Next 3 Select the paper type press 2nd Side of 2 Sided Page OK 4 Press OK 5 Press Start Additional Information A paper jam is more likely to occur...

Страница 286: ...he output tray for each function see e Manual Settings Registration 31 Can I print on envelopes Load the envelopes to print on in the multi purpose tray Setting procedure Take about five envelopes fan them and then stack them together Place the envelopes on a level surface and press all the way around the envelopes by hand to remove any air inside Open the multi purpose tray adjust the slide guide...

Страница 287: ...to 13 x 19 1 4 100 mm x 148 mm to 330 2 mm x 487 7 mm Type Thin Plain 1 Plain 2 Recycled 1 Recycled 2 Color Pre Punched Bond Heavy 1 Heavy 2 Heavy 3 Heavy 4 1 Sided Coated 1 1 Sided Coated 2 1 Sided Coated 3 1 Sided Coated 4 2 Sided Coated 1 2 Sided Coated 2 2 Sided Coated 3 2 Sided Coated 4 Textured 1 Textured 2 Textured 3 Textured 4 Tracing Paper Transparency Labels Letterhead Envelope Additiona...

Страница 288: ... jobs with forwarding errors are printed If you select Off no jobs with forwarding errors are printed Additional Information For more information see e Manual Settings Registration 35 When a fax fails to be sent both the TX Report and the Fax TX Report are output Is there a way to not output the Fax TX Report Disable the output function for the Fax TX Report Specify the following settings Disablin...

Страница 289: ... Additional Information If the Fax Memory Lock is being used received data is stored in the Memory RX Inbox without being printed For more information see e Manual Settings Registration 37 What is the model number of the staple cartridge for the finisher or the stamp cartridge for the feeder The model numbers of the consumables for the feeder and finisher are as follows Stamp Ink Cartridge C1 For ...

Страница 290: ...d see Chapter 4 Troubleshooting 39 I cannot remove the toner cartridge after the toner replacement cover is opened Check the touch panel display The following screen is displayed To remove the toner cartridge Press Remove Toner Cartridges the inner cover for the toner to replace opens follow the instructions on the touch panel display to remove the toner cartridge Black Toner Cartridge Additional ...

Страница 291: ...l Problem Solving Additional Information For instructions on using Status Monitor Cancel see e Manual Status Monitor Cancel 41 I cannot print from the computer Did the machine malfunction Check the following possible causes Is the network cable disconnected Hub Ethernet Cable Is it possible that there is a network problem Is the machine turned ON Is there a paper jam or a toner shortage Did you ex...

Страница 292: ...e touch panel display is completely black The main power has not been turned ON or the machine may have entered the Auto Sleep mode to save energy Follow the procedure below Turning the main power ON 1 Check whether the power plug is firmly inserted into the outlet 2 Open the main power switch cover located on the right side of the machine and switch the main power switch to the I side to turn the...

Страница 293: ...TX Report every time Also if the Fax Activity Report is set you can output and check Fax Report from the past For more information see e Manual Basic Operations 45 Can I restrict the number of copies prints If Department ID Management is used you can restrict the color copy or print output within groups Setting the Department ID Management and Registering the Password 1 Press Settings Registration...

Страница 294: ... Settings Language Keyboard Switch On Off 3 Press On OK Language Keyboard Switch 4 Select the language to display press OK Additional Information You can follow the procedure below to display a shortcut to the language switch on the Main Menu screen 1 Press Other Main Menu Settings On for Display Language Keyboard Switch 2 Press OK For more information see e Manual Basic Operations 47 Can I change...

Страница 295: ...t are previously stored as settings for frequently used functions from For more information see e Manual Quick Menu 48 I want to check the IP address for this machine to run the Remote UI but I do not know how to check it You can check the IP address from the touch panel display of this machine Checking the IP Address of This Machine IPv4 Address 1 Press Settings Registration 2 Press Preferences N...

Страница 296: ...s 1 Press Settings Registration 2 Press Management Settings License Other Remote UI 3 Press On OK 49 Can I change the default settings of the printer driver You can change the print settings of the printer driver from the computer you are using Using Windows 1 On the Start menu click Control Panel Printer 2 Right click the printer icon click Printing Preferences specify the printer settings 3 Clic...

Страница 297: ... Printer The name of your printer 3 Click the Settings drop down list Save As Default OK Print Settings 1 Click Print from the File menu in the application software 2 Click the Printer drop down list select the name of your printer 3 Click the Presets drop down list Save As 4 Specify Save Preset As click OK 5 Click the Presets drop down list select the saved preset name click Print ...

Страница 298: ...tion Platform and is a software platform for the Canon multitasking machines You can expand the functions or customize them by installing the MEAP application from the computer to the multitasking machine Workflow Composer The Workflow Composer is an application that increases the efficiency of operations that use multiple functions of the machine By creating and registering combinations of functi...

Страница 299: ......

Страница 300: ...ur regional dealer CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON CHINA CO LTD 15F Jinbao Building No 89 Jinbao Street Dongcheng District Beijing 100005 China CANON SINGAPORE PTE LTD 1 HarbourFront Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG CO LTD 19 F The Metr...

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