imageRUNNER 5570/6570 Service Guide
C.
Canon GPR-4 Drum Unit Limited Warranty
Canon U.S.A., Inc. and Canon Canada, Inc. ("Canon") warrant the Drum Unit incorporated into the imageRUNNER Series product
(the "Product") packaged with this Limited Warranty (the "Drum Unit") to be free from defects in workmanship and materials under
normal use and service, other than exterior defects, such as nicks, scratches, or dents, for a period of 30 days after delivery to the
original purchaser of the Drum Unit or use of it to make 60,000 copies, whichever comes first. If the Drum Unit proves to be
defective within this warranty period, Canon shall, at its sole option, replace it without charge.
Following the expiration of the 30 day warranty period, and continuing for a period of ONE YEAR after delivery to the purchaser of
the Drum Unit or use of it to make 2,000,000 copies, whichever comes first, Canon shall provide a credit ("Credit") to the purchaser
toward a replacement Drum Unit if the Drum Unit fails to operate under normal use and service by reason of any defect in
workmanship and materials, other than exterior defects, such as nicks, scratches or dents. The Credit shall be a percentage of
Canon's then current dealer price for the replacement Drum Unit determined as set forth in the example below.
Warranty replacement shall not extend the original warranty period of the Drum Unit.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES AND CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
RELATING TO THE USE OR PERFORMANCE OF THE DRUM UNIT. NO OTHER EXPRESS WARRANTY, CONDITION OR
GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THE
DRUM UNIT SHALL BIND CANON OR ANY SERVICE PROVIDER. NO WARRANTY IS GIVEN ON ANY USED DRUM UNIT.
This warranty shall be void and of no force and effect if the Drum Unit is damaged as a result of (a) abuse, neglect, mishandling, or
alteration of the Drum Unit, a Product Accessory or a Product in which the Drum Unit is incorporated, electric current fluctuation,
exposure to light, or accident, (b) improper use, including failure to follow operating, maintenance and environmental conditions
prescribed in Canon's operator's manual, (c) installation or repair by other than service representatives qualified by Canon who are
acting in accordance with Canon's service bulletins, or (d) use of supplies or parts (other than those distributed by Canon) which
damage the Drum Unit or cause abnormally frequent service calls or service problems. Nor does this warranty extend to any Drum
Unit on which the original identification marks or serial numbers have been defaced, removed, or altered.
NEITHER CANON NOR ANY SERVICE PROVIDER SHALL BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE
(UNLESS CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER), LOSS OF
REVENUE OR PROFIT, FAILURE TO REALIZE SAVINGS OR OTHER BENEFITS, EXPENDITURES FOR SUBSTITUTE
EQUIPMENT OR SERVICES, LOSS OR CORRUPTION OF DATA, STORAGE CHARGES OR OTHER SPECIAL, INCIDENTAL
OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE OR INABILITY TO USE THE DRUM UNIT, REGARDLESS
OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CANON OR ANY SERVICE PROVIDER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON OR ANY
SERVICE PROVIDER BE GREATER IN AMOUNT THAN THE PURCAHSE PRICE OF THE DRUM UNIT SOLD BY CANON USA
AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE PURCHASER ASSUMES ALL RISKS
AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PERSONS AND PROPERTY OF THE PURCHASER OR OTHERS
ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE ANY DRUM UNIT SOLD BY CANON NOT
CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON OR ANY SERVICE PROVIDER. THIS WARRANTY
SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE DRUM UNIT AND STATES SUCH
PURCHASER'S EXCLUSIVE REMEDY.
CONDITIONS OF WARRANTY
The defective Drum Unit must be returned to Canon, freight prepaid, in the original packaging with all necessary documentation
(machine log, a sample copy, warranty claim tag or other documents as required from time to time) to receive the Credit or
replacement Drum Unit.
Credits will be based on the then current dealer price for the replacement Drum Unit, and will be pro-rated based on the copies
made as indicated by the service report submitted by the Canon Authorized Service Representative.
EXAMPLE OF CREDIT
Drum Unit inoperative after: 1,000,000 copies in less than ONE YEAR of use.
Calculation of the Credit may be illustrated by the following example:
Calculation: 2,000,000 - 1,000,000 = 1,000,000 = 50% of the dealer price of the replacement Drum Unit.
2,000,000 2,000,000
THIS WARRANTY APPLIES TO DRUM UNITS SOLD AND USED IN THE U.S.A. AND
CANADA ONLY.
Canon U.S.A., Inc.
One Canon Plaza
Lake Success, New York 11042-9979
Canon Canada, Inc.
6390 Dixie Road
Mississauga, Ontario L5T 1P7
Canada
FA7-2248 (010)
imageRUNNER 5570/6570 Service Guide
Rev. 0
April 2005 Page 38
