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Canon
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
3.
Flat - Rate Program
The Flat-Rate Program provides a flat rate credit to Canon USA full-line
dealers as compensation for warranty expenses that they may incur.
Dealers who purchase an imagePRESS C7011VPS Series device,
Canon branded options for the imagePRESS C7011VPS Series device
product and the PRISMAsync Controller designed for use with the
imagePRESS C7011VPS product will receive Flat-Rate Program credit
during the month following their purchase. This credit covers the dealer’s
cost of defective parts and drums with a dealer cost
under $300.00
that
have been replaced during the term of the end-user’s Limited Warranty.
The Flat-Rate Program enables the dealer to return the more expensive
machine parts to receive reimbursement for in-warranty part failures.
The flat-rate credit is a percentage of your eligible machine purchases,
drums, and accessories. Flat-rate credits are posted monthly in the CNA
(Canon Network Access) section of Canon USA’s
Refer to the
Online Limited Warranty Credit Inquiry
information.
Original defective parts with a dealer cost
over $300.00
that have been
replaced during the term of the end-user warranty are eligible to receive
reimbursement credit through the e-Tag process. Parts that are listed on
the Canon USA Repairable Parts List should be sent to an APRF
(Authorized Parts Repair Facility) to be repaired at no charge.
To request a part reimbursement credit, complete the e-Tag warranty
claim form in the Warranty section of the
Refer to the
section of this Service Guide for further details and
instructions.
imagePRESS C7011VPS/C6011VPS/C6011S Service Guide
January 2015
Revision 3
Page 71
Содержание imagePRESS C7011VPS series
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