Finding Information
4-6
T
roub
leshooting
4
Edge of output is missing.
Cause
The gutter width exceeds the allowable range.
Remedy
Make sure the gutter setting for the document is within the specified range. The maximum gutter
width is 30 mm, For envelope, 10 mm.
Cannot print correctly with the resolution of 600 dpi.
Cause
The resolution setting of 600 dpi is not appropriate for the application. Some applications do not
support 600 dpi resolution.
Remedy
Set the resolution to 300 dpi.
Uninstalling CARPS
If CARPS is not working properly, it might help to remove the CARPS software and install it again.
Before you remove the software, make sure the following.
- You have the installation software available for installation.
- No program is running on your computer.
■
From Printer Driver Uninstaller:
1
From the [Start] menu, select [Programs] (in Windows XP, [All Programs])
→
[Canon Printer Uninstaller]
→
click [CARPS Printer Driver Uninstaller Ver. 2.0].
The [Delete Printer] dialog box appears.
2
Select the corresponding printer
→
click [Delete].
The confirmation message dialog box appears.
3
Click [Yes].
The uninstallation is complete.
NOTE
The CARPS software can be uninstalled using the [Run] dialog box from the [Start] menu. To uninstall, enter
“C:\Program Files\Canon\PrnUninstall\CARPS Printer Driver 2.0\UNINSTAL.exe”.
