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67
chapter 6
Troubleshooting
Parts of images are missing or mis-aligned.
Problem:
Some characters are missing from the image in the
Preview Area, or the image is mis-aligned in the
Preview Area.
Cause:
The page has been placed on the scanner
improperly.
Solution:
Check the scanner and place the page improperly
to adjust the image.
Image is too light or too dark compared to the original.
Problem:
Scanned or printed image is much lighter or darker
than the original.
Cause:
Image type or image and color adjustments may
not have been set properly.
Solution:
The best solution is to scan the image using all
default settings again. Then make imaging and
color adjustments as necessary.
The preview image is too small on my monitor
Problem:
The image in the Preview Area is very small, and
cannot be viewed in the Preview Area for
adjustment.
Cause:
If you have a high-resolution setting on your
monitor, the ScanGear CS window is smaller than if
you had a lower-resolution setting.
Solution:
Click the Size button on the ScanGear CS window
to enlarge the entire window or lower your
monitor’s resolution with the Control Panel.
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