Setting The Date/Time & Firmware Update
Error code
Cause
Solution
8000 2028
Server certificate error:
• Date/time on the device are not correct
• Root certificate to server is not registered in
the device
• The user is using a different certificate, and the
official certificate file is not registered
Set the accurate date/time in the device.
If the date/time in the device were correct,
update to the latest firmware.
8000 2029
Server certificate URL check error
8000 2046
Server certificate expired:
• Date in device is past expiry on certificate
• Root certificate registered in the device is
expired
• The root certificate first registered by the user
is being used, and the official certificate file is
not registered
Carrying out a communication test
Error code
Cause
Solution
0000 0003
No schedule/communication test not
completed
Run and complete the communication test.
8000 0101
Remote monitoring server reply error
8000 0207
8000 0208
Internal schedule invalid
8000 2000
Other communication error
8000 0304
Signal consumption error during
communication test
Wait and run the communication test again.
8000 2004
Succeeded in communicating with the remote
monitoring server, but an error occurred
8000 2047
Reply from remote monitoring server timed out
8000 2003
Communication test was run while network
connection was still not ready immediately after
turning the device’s main power off/on
After turning the device on, wait about 60
seconds before running the communication test.
For details
"Setting the Date/Time", "Updating the Firmware" in the Online Manual
Connecting to a Remote Monitoring Service
EN
Network & Remote Monitoring Service Connection
44