Troubleshooting
65
Ink does not eject
properly/Printing is
Blurred/Colors are
Wrong/White
Streaks appear
Print Quality is not set
properly
Be sure to set the Print Quality
Print Quality
Print Quality
Print Quality setting to High
High
High
High for Windows or Fine
Fine
Fine
Fine for
Macintosh.
On the Main
Main
Main
Main tab, click High
High
High
High for the Print
Print Quality
Quality
Quality
Quality setting.
When you cannot choose the High
High
High
High setting or when the print quality does not
improve, select Custom
Custom
Custom
Custom, click Set
Set
Set
Set, and then adjust the Quality
Quality
Quality
Quality bar for higher
print quality.
1. Select Manual
Manual
Manual
Manual in the Print Mode
Print Mode
Print Mode
Print Mode pull-down menu in the Print
Print dialog box
and then click Details
Details
Details
Details.
2. Click the Quality
Quality
Quality
Quality icon and then drag the Print Quality
Print Quality
Print Quality
Print Quality slide bar to the Fine
Fine
Fine
Fine
end.
Printed Paper Curls
or Ink Blots
Paper is too thin
Use Photo Paper Pro to print images that require a lot of ink (i.e. pictures with
intense colors or photographs).
Color Intensity setting
is too high
Reduce the Intensity setting in the printer driver and try printing again.
1. Open the Printer
Printer
Printer
Printer Properties
Properties
Properties
Properties dialog box.
2. On the Main
Main
Main
Main tab, select Manual
Manual
Manual
Manual for Color Adjustment
Color Adjustment
Color Adjustment
Color Adjustment, and then click Set
Set
Set
Set.
3. Drag the Intensity
Intensity
Intensity
Intensity slide bar to adjust the intensity.
1. In the Print
Print dialog box, select Color Option
Color Option
Color Option
Color Option from the pop-up menu.
2. Drag the Intensity
Intensity
Intensity
Intensity slide bar to set the intensity.
Paper feed roller is
dirty
Clean the paper feed roller.
See “Paper Does Not Feed Properly
Paper Does Not Feed Properly
Paper Does Not Feed Properly
Paper Does Not Feed Properly” on page 68.
Printed Surface is
Scratched
Inappropriate paper is
used
Check if the paper you are printing on is too thick or curled.
See “
““
“Print Media to Avoid
Print Media to Avoid
Print Media to Avoid
Print Media to Avoid” on page 3.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See “
““
“Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing” on page 32.
See “Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing
Media Types Suitable for Borderless Printing” on page 35.
Thick paper is used
Select Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion in the printer driver.
1. Open the Printer Properties
Printer Properties
Printer Properties
Printer Properties dialog box.
2. Click the Maintenance
Maintenance
Maintenance
Maintenance tab and then Custom Settings
Custom Settings
Custom Settings
Custom Settings.
3. Select the Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion check box and click Send
Send
Send
Send.
Click OK
OK
OK
OK when the confirmation message appears.
1. Open the Print
Print dialog box.
2. In the Paper Source
Paper Source
Paper Source
Paper Source pull-down menu, select Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion.
When Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion is selected in the Printer Properties
Printer Properties
Printer Properties
Printer Properties dialog box
(for Windows) or the Print
Print dialog box (for Macintosh), the setting is also
applied under direct printing.
Problem
Possible Cause
Try This
i9900_QSG_US.book Page 65 Wednesday, January 7, 2004 6:09 PM