Canon 7994a001 Скачать руководство пользователя | Manualshive

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background image

8

8-11

❚

The Alarm indicator comes on.

The machine may have a paper jam, or there may be no paper in the cassette or multi-purpose tray.

• Clear the paper jam, or load paper in the cassette or multi-purpose tray. (

→

pp. 8-1 to 8-4, 2-3 to 2-7)

• If the machine has no paper jam, or paper is loaded in the cassette or multi-purpose tray, unplug the machine

and wait approx. 3-5 minutes, then plug it in again. If the problem is fixed, the Alarm indicator will turn off,
and the LCD will return to standby mode. If the Alarm indicator remains lit, unplug the machine, and call your
service representative.

❚

Printout does not match paper size.

Paper may not be loaded and aligned correctly in the cassette or multi-purpose tray.

• Make sure the paper is loaded and aligned correctly. (

→

pp. 2-3 to 2-7)

❚

The machine has no power.

The power cord may not be plugged in securely.

• Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord

straight into the power cord connector on the left side of the machine. Do not insert it at an angle. Otherwise,
the machine may not be properly connected to the power source and may not turn on. If this happens,
disconnect the power cord, and reconnect it correctly after a minute or more. (

→

Set-Up Sheet

)

❚

Nothing appears in the LCD.

The power cord may not be plugged in securely.

• Check that the power cord is plugged securely into the machine and into the wall outlet. Insert the power cord

straight into the power cord connector on the left side of the machine. Do not insert it at an angle. Otherwise,
the machine may not be properly connected to the power source and may not turn on. If this happens,
disconnect the power cord, and reconnect it correctly after a minute or more. (

→

Set-Up Sheet

) If the LCD

remains blank, unplug the machine and wait more than approx. 3-5 minutes until the temperature inside the
machine lowers, then plug it in again. If the LCD remains blank, unplug the machine, and call your service
representative.

The

Energy Saver

key lights up.

• The energy saver mode activates. To restore the machine from the energy saver mode, press

Energy Saver

.

❚

The letter “E” and numbers appear in the LCD.

An abnormality has occurred in the machine.

• Unplug the machine and wait approx. 3-5 minutes, then plug it in again. If the message is still displayed,

unplug the machine and call your service representative.

General Problems

Printing Problems

T

roubleshooting

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Содержание 7994a001

Страница 1: ...TD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON SINGAPORE PTE LTD 79 Anson Road 09 01 0...

Страница 2: ... guide is the imageCLASS D340 model Copyright Copyright 2003 by Canon Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Canon Inc Trademar...

Страница 3: ...he laser beam cannot escape from the machine during any phase of user operation CDRH Regulations The Center for Devices and Radiological Health CDRH of the U S Food and Drug Administration implemented regulations for laser products on August 2 1976 These regulations apply to laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States Use of con...

Страница 4: ...eption which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an ex...

Страница 5: ...Chapter 1 Introduction Customer Support 1 1 Important Safety Instructions 1 1 Main Components of the Machine 1 4 Operation Panel 1 6 Standby Display 1 7 Energy Saver Mode 1 8 Setting the Energy Saver Mode Manually 1 8 Restoring from the Energy Saver Mode 1 8 Chapter 2 Paper Handling Print Media Requirements 2 1 Printing Areas 2 2 Loading Paper 2 3 Loading Paper in the Cassette 2 3 Loading Envelope...

Страница 6: ...del 8 4 LCD Messages 8 5 Paper Feeding Problems 8 7 Copying Problems 8 8 Print Quality Problems 8 9 Printing Problems 8 11 General Problems 8 11 If You Cannot Solve the Problem 8 12 Chapter 9 Setting the Additional Functions Understanding the Additional Functions 9 1 Accessing the Additional Functions 9 1 Menu Descriptions 9 2 Appendix Specifications A 1 Index I 1 ...

Страница 7: ...umber in this guide which contains more information on the topic of the previous sentence Set Up Sheet Refer to the Set Up Sheet for details on the topic of the previous sentence Printer Guide Refer to the Printer Guide for details on the topic of the previous sentence machine The word machine refers to the imageCLASS D340 D320 models default A setting that remains in effect unless you change it d...

Страница 8: ... Troubleshooting for common problems On Your CD ROM See the Printer Guide for help with the printer driver CARPS Customer Care Center For e mail support the latest driver downloads and answers to frequently asked questions visit www usa canon com consumer For live technical support call 1 800 828 4040 Monday Friday 8 am 8 pm EST except holidays 24 hour 7 days week automated support for troubleshoo...

Страница 9: ... use of the images scanned printed or otherwise reproduced you should consult in advance with your legal advisor for guidance Paper Money Traveler s Checks Money Orders Food Stamps Certificates of Deposit Passports Postage Stamps canceled or uncanceled Immigration Papers Identifying Badges or Insignias Internal Revenue Stamps canceled or uncanceled Selective Service or Draft Papers Bonds or Other ...

Страница 10: ...ces If inflammable substances come into contact with electrical parts inside the machine it may result in a fire or electrical shock Do not block or cover the ventilation port or any openings on the machine with objects as this may result in a fire Place the machine on a flat stable vibration free surface that is strong enough to support its weight approx 35 2 lb 16 0 kg imageCLASS D340 31 9 lb 14...

Страница 11: ...t with appliances such as an air conditioner television or copier These devices generate an electrical noise and may interfere with your machine s ability Plug the machine into a standard 120 V AC 60 Hz three prong grounded outlet Operate the machine only from the type of power source indicated on the machine s label If you are not sure of the type of power available consult your local power compa...

Страница 12: ...y to avoid catching your hand Failing to do so may result in personal injury Do not press down hard on the platen glass cover when using the platen glass to scan a thick book This may damage the platen glass and or result in personal injury Do not subject the machine to strong physical shock or vibration Unplug the machine before moving it Do not lift the machine by any of its attachments If the m...

Страница 13: ...mmed paper POWER CORD CONNECTOR USB INTERFACE CONNECTOR ADF AUTOMATIC DOCUMENT FEEDER Holds documents for copying and feeds them automatically into the scanning unit DOCUMENT OUTPUT TRAY Documents come out here OPERATION PANEL Controls the machine LEFT COVER Open it when you output paper face up or remove jammed paper POWER CORD CONNECTOR USB INTERFACE CONNECTOR DOCUMENT FEEDER TRAY Place document...

Страница 14: ...N GLASS Place documents for copying PLATEN GLASS COVER Open it when you place documents on the platen glass for copying OUTPUT TRAY Outputs printed pages MULTI PURPOSE TRAY Load paper stack RIGHT COVER Open it when you install the cartridge or remove jammed paper CASSETTE Load paper stack PLATEN GLASS Place documents for copying PLATEN GLASS COVER Open it when you place documents on the platen gla...

Страница 15: ...played in the LCD Exposure key Adjusts the copy exposure Image Quality key Adjusts the quality of copy image Numeric keys Enter copy quantity and other numerical values Stop Reset key Cancels copying and other operations and returns the machine to standby mode Also this key is used to confirm the copy job you reserved Energy Saver key Sets or cancels the energy saver mode manually The key lights g...

Страница 16: ...splay is as follows When the machine is plugged in the LCD displays PLEASE WAIT for a while then the standby display appears NOTE Copy Ratio Exposure Copy Quantity Paper Size Image Quality Standby Display Introduction 1 ...

Страница 17: ... copy or other functions are operating When paper jams occur When no paper is loaded in the cassette or multi purpose tray When PRESS SET KEY is displayed Setting the Energy Saver Mode Manually Restoring from the Energy Saver Mode NOTE Energy Saver Mode 1 Press Energy Saver The LCD is turned off and the Energy Saver key lights up Right after the machine is restored from the energy saver mode or ri...

Страница 18: ...inters Paper which has already been copied using a digital full color copier Do not copy on the reverse side either Paper which has been printed on using a thermal transfer printer Do not copy on the reverse side either Never attempt to make copies on full color transparencies Doing so may result in copier malfunction Acceptable Paper The printing speed may be slower than usual depending on the pa...

Страница 19: ...rinting area light shade Canon recommends that you print within this area Paper Envelope The scanning areas when you copy are a little larger than printing areas p 3 2 NOTE 13 32 10 mm 13 32 10 mm 13 32 10 mm 13 32 10 mm 13 32 10 mm 13 32 10 mm 13 32 10 mm 13 32 10 mm FEEDING DIRECTION FEEDING DIRECTION DL COM10 13 64 5 mm 15 64 6 mm 5 32 4 mm 5 32 4 mm FEEDING DIRECTION Letter Legal ...

Страница 20: ...the top of the paper feeds first in the cassette 4 Adjust the slide guides to fit the size of the paper stack Adjust the slide guides so that there is no space between the slide guides and the edge of the paper stack 5 When loading paper other than letter size specify the paper size Press Additional Functions then select PAPER SETTINGS PAPER SIZE Use 4 or e to select the appropriate paper size LTR...

Страница 21: ...he envelopes with the print side up flaps should not be visible and load them so that the left side sender s address side feeds first in the cassette If the envelope to be loaded has a flap on the short edge this edge must enter the machine first Not loading it this way will result in paper jams After loading envelopes push them lightly toward the inside of the machine The cassette holds up to app...

Страница 22: ... logo on position the paper with the print side up logo side and load it so that the top of the paper feeds first in the multi purpose tray 4 Adjust the slide guides to fit the size of the paper Adjust the slide guides so that there is no space between the slide guides and the edge of the paper 5 Specify the paper size To specify the paper size follow the procedure below Press Additional Functions...

Страница 23: ...on the short edge this edge must enter the machine first Not loading it this way will result in paper jam 3 Adjust the slide guides to fit the size of the envelope Adjust the slide guides so that there is no space between the slide guides and the edge of the envelope 4 Specify the envelope size and type Press Additional Functions then select PAPER SETTINGS PAPER SIZE ENVELOPE Use 4 or e to select ...

Страница 24: ...sted correctly for the paper size the quality of your copy images may be adversely affected When you insert an envelope and thick paper push the paper toward the inside of the machine lightly to feed paper firmly If the paper is curled uncurl it before placing it in the cassette or multi purpose tray Failure to do so will cause paper creases and a paper jam Some types of paper may not feed properl...

Страница 25: ...n paper output Do not open or close the left cover while copying and printing Paper Type and Paper Output Area Select the suitable paper output area depending on the paper type and your purpose IMPORTANT Selecting the Paper Output Area Paper Type Plain paper Transparencies Labels Envelopes Paper Output Area face up face down face up face down face up face down face up face down The Number of Outpu...

Страница 26: ...ur Face Up Paper Output Area Face up paper output is convenient for paper media such as transparencies and labels because the paper is delivered straight through the machine Do not pull the paper forcibly This machine has no face up output tray Remove the delivered paper with your hand Do not place obstacles in front of the face up paper output area to prevent paper jam IMPORTANT IMPORTANT Paper H...

Страница 27: ...2 10 ...

Страница 28: ... W L Quantity Weight Platen Glass Plain paper Thick documents Photographs Small documents e g index cards Special types of paper e g tracing paper 1 transparencies 1 etc Book imageCLASS D340 Max Letter size 8 1 2 11 216 mm 279 mm imageCLASS D320 Max Legal size 8 1 2 14 216 mm 356 mm 1 sheet Max 4 4 lb 2 kg ADF imageCLASS D340 Plain paper Multiple page documents of the same size thickness and weigh...

Страница 29: ...rea of a Document The shaded area in the illustration below shows the scanned area of a document Make sure your document s text and graphics are within this area when copying Wrinkled or creased paper Curled or rolled paper Torn paper Carbon paper or carbon backed paper Coated paper Onion skin or thin paper MAX 5 32 MAX 4 0 mm MAX 7 32 MAX 5 5 mm MAX 15 64 MAX 6 0 mm Letter Legal MAX 5 32 MAX 4 0 ...

Страница 30: ... document conforms to a standard paper size e g LTR or STMT align the document between the appropriate paper size marks If you do not know the size of your document or if your document does not match any of the paper size marks align the center of your document with the mark The illustration below shows how to place a letter size original Setting Up Documents 1 Open the platen glass cover 2 Place ...

Страница 31: ...p in the ADF The document is now ready for scanning For multiple page documents the pages are fed one by one from the top of the stack from the first page Wait until all pages of your document have been scanned before starting a new job 50 sheets of letter size 17 to 20 lb bond or 64 g m2 to 80 g m2 documents can be set in the ADF If more than 50 sheets letter size of documents are set in the ADF ...

Страница 32: ...When documents are set in the ADF the scanning unit moves to the position shown in the figure above and it is fixed there When documents are not set in the ADF the scanning unit moves to scan it NOTE 3 2 1 4 Scanning unit The machine scans documents from the first page Document Handling 3 ...

Страница 33: ...3 6 ...

Страница 34: ... If the paper in the cassette or multi purpose tray runs out during copying the LCD displays SUPPLY REC PAPER Load paper in the cassette or multi purpose tray When paper is loaded the machine automatically resumes copying If you load paper while making copies do not load a different paper size You can reserve the next copy job while the machine is outputting copies p 4 11 After the machine finishe...

Страница 35: ...nts in the ADF Only for the imageCLASS D340 model After Scanning Documents 1 Press Stop Reset 2 Press 4 for YES CANCEL COPYING YES NO 1 Press Stop Reset 2 Press Set The document that has stopped in the ADF will come out STOP KEY PRESSED PRESS SET KEY ...

Страница 36: ...he output tray as it is output Specifying the Paper Size At the factory the paper size has already been set to LTR Normally you can make copies in this setting However when the copy images or the back of the paper are dirty you can prevent the paper from getting dirty by specifying the paper size according to the following To set the Additional Functions see Accessing the Additional Functions p 9 ...

Страница 37: ... correctly To set the Additional Functions see Accessing the Additional Functions p 9 1 Press Additional Functions then select PAPER SETTINGS PAPER TYPE Then choose the paper type from the following PLAIN PAPER TRANSPARENCY SPECIAL PAPER 1 25 32 lb bond or 91 128 g m2 Thick paper SPECIAL PAPER 2 Rough paper NOTE Inch Millimeter Inch Millimeter Inch Millimeter 3 3 1 4 3 1 2 3 3 4 4 4 1 4 4 1 2 4 3 ...

Страница 38: ...copy function To reset the copy ratio press Enlarge Reduce several times to display DIRECT 100 ratio then press Set If you want to reduce LTR to STMT select 64 and choose FREESIZE in the Additional Functions Then specify the STMT size NOTE 78 LTR TEXT PRESET RATIO 78 LGL LTR PRESET RATIO 100 01 1 Press Enlarge Reduce twice Ex 2 Use the numeric keys to enter the copy ratio Ex You can enter the copy...

Страница 39: ...rinted photos PHOTO Suitable for making copies from photos printed on photographic paper Copy exposure automatically changes to manual mode when TEXT PHOTO or PHOTO is set To sharpen the black and white contrast of an image adjust the image as follows Press Additional Functions then select COPY SETTINGS SHARPNESS p 9 3 NOTE TEXT TEXT PHOTO PHOTO 100 LTR TEXT PHOTO 1 Press Exposure to select the au...

Страница 40: ...ly for the imageCLASS D340 model 4 3 2 1 4 3 2 1 4 3 2 1 4 3 2 1 Set 3 sets of copies Copy 1 Copy 2 Copy 3 Special Features 1 Load documents face up in the ADF 2 Press Collate 2 on 1 Ex COL appears in the LCD 3 Use the numeric keys to set the copy quantity p 4 3 Ex 4 Press Start The machine begins scanning from the first page of the document After scanning the scanned documents will come out in or...

Страница 41: ...canning 5 Place the next page of the document on the platen glass 6 Press Start Repeat step 5 and 6 to scan all documents 7 Press Set The machine begins printing out When scanning multiple page documents MEMORY FULL may appear in the LCD and scanning is canceled In this case reduce the documents to be scanned Or change image quality mode to TEXT NOTE NEXT PAGE START FINISH SCAN SET SCANNING COPY N...

Страница 42: ...unctions Be sure to load A4 size paper in the cassette or multi purpose tray When Loading Documents in the ADF Only for the imageCLASS D340 model 2 1 1 2 Originals Copy 2 on 1 NOTE 1 Press Collate 2 on 1 twice Ex 2ON1 appears in the LCD 2 Load documents face up in the ADF If you are making a 2 on 1 copy of a document with an odd number of pages add one more blank letter size paper to scan 3 Use th...

Страница 43: ... 6 to scan all documents 7 Press Set to finish the 2 on 1 copy function If the available memory decreases SCANNING PLEASE WAIT and MAKING SPACE IN MEM are displayed alternatively If memory space becomes available the scanning begins again automatically If image quality mode is set to other than TEXT when making a 2 on 1 copy of a document which has many graphics or photos MEMORY FULL will appear i...

Страница 44: ...job begins If the machine s memory becomes full while scanning MEMORY FULL appears in the LCD When the ADF is used for scanning the document being scanned stops in the ADF In this case press Set to make the document come out automatically All of the scanned documents will be erased if MEMORY FULL appears so divide the document and copy each part separately or select a lower image quality mode and ...

Страница 45: ... to display the job to be deleted Ex 3 Press Set 4 Press 4 for YES The reserved copy job is deleted To cancel deleting the copy job press e for NO Once the copy job is deleted it is impossible to restore the job again NOTE CANCEL COPYING YES NO SELECT JOB TO CANCEL 0045 01 20 SELECT JOB TO CANCEL A0044 02 30 ...

Страница 46: ... not selected Printing Ex Windows 98 Before Printing Basic Printing from Your Computer 5 Basic Printing from Your Computer Chapter 5 1 On the Windows desktop click Start point to Settings then click Printers 2 In the Printers window click the machine icon 3 On the File menu click Set as Default or Set as Default Printer 1 With your document open in the Windows 98 application click the Print comman...

Страница 47: ...98 application click the Print command 2 In the Print dialog box click Properties 3 In the Properties dialog box define your settings on the appropriate tabs or dialog boxes If you are dissatisfied with your changes on a particular tab and want to revert to the default settings click Restore Defaults 4 To accept your changes and close the dialog box click OK To cancel your changes and close the di...

Страница 48: ...nce the job is deleted it is impossible to restore the job again The LCD can display characters in ASCII cord Using characters other than those in ASCII cord may have the LCD display garbled characters NOTE CANCEL PRINTING YES NO PRINT STATUS ______________ NOTE PRINT STATUS ______________ 1 Press Status Monitor Ex If there is no job NO COPY JOBS EXIST is displayed 2 Press 4 or e to confirm the jo...

Страница 49: ...S EXIST is displayed 2 If there are report jobs and if you want to delete them press Set 3 If you decide to delete the job press 4 for YES To cancel deleting the job press e for NO Once the job is deleted it is impossible to restore the job again NOTE CANCEL REPORT YES NO NOTE REPORT STATUS A00 USER DATA LIST ...

Страница 50: ...oid scratching the components Never use volatile liquids such as thinner benzene acetone or any other chemical cleaner to clean the interior of the machine these can damage the machine s components Cleaning the Exterior Wipe the machine s exterior with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution Cleaning the Scanning Area Wipe the scanning area shade...

Страница 51: ...ppearing on copies If you have trouble getting the glass clean wipe with a cloth moistened with water or a mild neutral detergent and then wipe the glass dry with another cloth Glue ink correction fluid and other foreign matter can soil the platen glass when you copy a document through the ADF while the glue ink or correction fluid on the original is still wet This can cause black lines on copies ...

Страница 52: ...hat the side with the written instructions facing upward Do not forcefully move or push the protective shutter of the drum in any way Rock the cartridge 5 or 6 times to distribute the toner evenly Re install the cartridge in the machine Then make a few test copies If white streaks or light bands are displayed on copies the toner in the cartridge is running low You can use the cartridge however a n...

Страница 53: ...appear on copies Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality Handling Precautions Do not throw cartridge into open flames as this may cause the toner to ignite and result in burns or a fire The cartridge emits low level magnetic flux If you use a cardiac pacemaker and feel abnormalities please move away from the cartridge and consult you...

Страница 54: ...40 C The recommended storage conditions are as follows Temperature 59 F to 80 6 F 15 C to 27 C Relative Humidity 20 to 80 Do not stand the cartridge on end or turn it upside down Storing Partially Used Cartridges If you remove a cartridge from the machine store the cartridge as described below Place the cartridge in its protective bag so that the side with the written instructions is facing upward...

Страница 55: ...e cartridge from the machine 4 Rock the cartridge 5 or 6 times to distribute the toner evenly 5 Place the cartridge on a flat and stable surface Grip the sealing tape tab and snap it in the direction as shown below Make sure that the tab itself is detached from the cartridge 6 While grasping the cartridge with one hand firmly and slowly pull the sealing tape tab straight out with the other hand to...

Страница 56: ...cartridge into the machine until the right cover slightly rises up location The right cover moves simultaneously with the action of the cartridge Do not push the cartridge farther than location Doing so will result in catching your hand in the right cover 9 Close the right cover and the cartridge will be set in place location If the LCD displays INSTALL CARTRIDGE reset the machine by opening the r...

Страница 57: ...on The Canon Cartridge Recycling Program has collected millions of cartridges that otherwise would have been discarded into landfills or similar facilities Instead this rapidly growing program returns used cartridges to the manufacturing process thus conserving an array of resources Becoming a part of this worthwhile program is easy When your cartridge is of no further use simply follow the instru...

Страница 58: ...n box Option A 2 Multiple Box Return We encourage you to use this option as a more efficient way to ship cartridges Complete Option A 1 Bundle multiple cartridge boxes together securely with tape Please be sure that the shipment does not exceed UPS specifications Maximum weight 70 pounds Maximum length 108 inches Maximum girth length 2 width 2 height 130 inches If your shipment exceeds the above l...

Страница 59: ...tion A UPS Pick up Give the shipment to your UPS driver when you receive your next regular delivery or Take the shipment to your local UPS receiving point Option B MBE Drop off Take the shipment to a participating MBE Mail Boxes Etc Center For location please call 1 800 949 6660 By using either of the above methods of shipment your used cartridge s will be forwarded to the Canon Cartridge Collecti...

Страница 60: ...idge boxes Place your eight individually packaged boxes of empty cartridges into the Canon collection box Seal the box Apply the Canon Canada Inc Canada Post label provided in this brochure Canon s labels are specially marked so that Canon pays the postage Deliver to any local Canada Post outlet or franchise Customers who hold a Commercial pick up agreement with Canada Post may have their collecti...

Страница 61: ...ages may be adversely affected Repacking and Transporting Your Machine 1 Unplug the power cord 2 If the machine is connected to a PC remove the PC cable 3 Open the right cover 4 Grip the end of the cartridge and remove it from the machine In order to avoid direct sunlight put the removed cartridge in the protective bag that the cartridge was in when you purchased it 5 Remove the document feeder tr...

Страница 62: ... original packing material and box Place the machine on a level stable surface Do not leave the machine inside a car for a long period of time the temperature can become very high or low Avoid rough roads excessive vibration may damage the machine or adversely affect the quality of your copy images Place a cover over the machine Do not leave the machine in direct sunlight When moving the machine u...

Страница 63: ...7 14 ...

Страница 64: ...he toner stains NOTE CAUTION Clearing Jams Troubleshooting Troubleshooting Chapter 8 1 Open the right cover If there is paper left in the cassette or on the output tray remove it first 2 Remove the cartridge Don t expose the cartridge to light for more than 5 minutes If necessary put the cartridge in its original protective bag or wrap it with a thick cloth to prevent exposure to light Remove watc...

Страница 65: ... the printed surface is on the inside of the roll then gently pull the rolled up paper out of the machine 5 If the leading edge of the paper is visible but has not entered the imaging area pull the paper forwards and roll it inwards Do not pull the jammed paper upward the toner on the paper will stain the printer and cause a permanent reduction in print quality 6 Open the left cover and push down ...

Страница 66: ...n the paper release levers while printing This could result in damage to the fixing assembly 11 Return the cartridge back into the machine then close the right cover For details refer to Replacing the Cartridge p 7 6 After you replace the cartridge and close the right cover the machine should be ready for operating If the machine returns to the ready state for operating troubleshooting has been su...

Страница 67: ...he document and the paper NOTE 1 Open the ADF and gently remove the jammed paper from the ADF 2 Widen the slide guides until they stop remove the paper so as not to be caught by the slide guides Open the ADF and gently remove the jammed paper from the ADF 3 Open the ADF and gently remove the jammed paper from the document output tray After removing jammed paper even edges of the document and load ...

Страница 68: ...ake sure that the document is not too long or too short p 3 1 Then reset the machine by opening the right cover and then closing it Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack Reset the machine by opening the right cover and then closing it If the message remains unplug the machine from the power supply and cal...

Страница 69: ...e Additional Functions all the print jobs are deleted Clear the paper jam pp 8 1 to 8 4 and reload paper in the cassette or multi purpose tray Then reset the machine by opening the right cover and then closing it When memory space becomes available as printing continues the scanning resumes automatically After loading paper in the cassette replacing the cartridge clearing jams or specifying the co...

Страница 70: ...ore loading it in the cassette This keeps the sheets of paper from sticking together The cassette may contain too many sheets Make sure the paper stack in the cassette does not exceed the capacity of the cassette pp 2 3 to 2 7 Do not force the paper stack into the cassette Different types of paper may be loaded in the cassette Load only one type of paper Make sure you load paper that meets the pap...

Страница 71: ...et the requirements for the machine Envelopes must be COM10 MONARCH DL ISO C5 p 2 6 The machine will not make a copy The cartridge may not be installed properly Make sure the cartridge is installed properly Set Up Sheet The sealing tape may not be removed from the cartridge Remove the sealing tape from the cartridge Set Up Sheet The cassette may not be inserted completely into the machine Insert t...

Страница 72: ... be adjusted correctly Adjust the copy exposure correctly using the Exposure key p 4 6 Adjust the copy exposure correctly in the PRINT EXPOSURE of the COMMON SETTINGS of the Additional Functions p 9 2 Copies are dirty The platen glass or the platen glass cover may be dirty Clean the platen glass or the platen glass cover p 7 1 There may be a scratch on the cartridge Replace the cartridge with a ne...

Страница 73: ...INGS of the Additional Functions may not be set correctly Select SPECIAL PAPER 2 in PAPER TYPE p 9 2 The copy images are missing when you make copies using the 2 on 1 function The documents may not be the letter size Be sure to use 2 sheets of letter size documents when you make copies using the 2 on 1 function The edges of copies are dirty when you make copies PAPER SIZE of PAPER SETTINGS of the ...

Страница 74: ...cted to the power source and may not turn on If this happens disconnect the power cord and reconnect it correctly after a minute or more Set Up Sheet Nothing appears in the LCD The power cord may not be plugged in securely Check that the power cord is plugged securely into the machine and into the wall outlet Insert the power cord straight into the power cord connector on the left side of the mach...

Страница 75: ...to disassemble or repair the machine yourself Attempting to repair the machine yourself may void the limited warranty If you need to call your service representative make sure you have the following information Product name imageCLASS D340 D320 Serial number The serial number is on the label located at the back of the machine Printer driver version number Printer Guide Place of purchase Nature of ...

Страница 76: ...ons 2 Press 4 or e to select the menu you want to change Ex 3 Press Set 4 Use 4 or e to select the sub menu you want to change Ex 5 Press Set Ex Details for sub menus pp 9 2 to 9 4 After selecting the item or value with 4 or e press Set to enter the setting If you press Stop Reset before Set is pressed the item you have selected will not be registered Press Stop Reset to exit from Additional Funct...

Страница 77: ... type PLAIN PAPER TRANSPARENCY SPECIAL PAPER 1 SPECIAL PAPER 2 COMMON SETTINGS PRINT EXPOSURE The exposure can be adjusted to one of five levels center TONER SAVER MODE Sets the toner saver mode ON The toner saver mode is turned on OFF The toner saver mode is turned off DISPLAY LANGUAGE Select the message language ENGLISH FRENCH SPANISH PORTUGUESE Name Descriptions The factory default setting is i...

Страница 78: ... paper size group is changed the preset copy ratios 2 on 1 copy ratio and 2 on 1 paper size will change INCH Preset copy ratios 50 64 78 100 129 200 2 on 1 copy ratio 64 LTR size A Preset copy ratios 50 70 100 141 200 2 on 1 copy ratio 70 A4 size AB Preset copy ratios 50 70 81 86 100 115 141 200 2 on 1 copy ratio 70 A4 size SHARPNESS Black and white of an image can be sharpened When you want to ma...

Страница 79: ...ror when no data is received from the computer ON The error time out is on 005 to 300SEC 015SEC OFF The error time out is off PRINTER RESET Cancels the job currently being received and the job already received TIMER SETTINGS AUTO CLEAR Sets the auto clear function ON The auto clear function is turned on 1 to 9MIN 2MIN OFF The auto clear function is turned off ENERGY SAVER The energy saver mode can...

Страница 80: ...1 2 000 1 1 294 1 0 786 1 0 647 1 0 500 Zoom 0 500 to 2 000 in 1 increments Paper Feeding System Cassette Feeding 250 sheets of 17 to 20 lb bond 64 g m2 to 80 g m2 Multi purpose Tray 10 sheets of letter size paper 20 lb bond or 75 g m2 1 sheet of other paper types Multiple Copies 1 99 Power Requirements 120 V 60 Hz Power requirements differ depending on the country in which you purchased the copie...

Страница 81: ...A 2 ...

Страница 82: ...ENT message 8 5 CHECK PRINTER message 8 5 Cleaning machine exterior 7 1 periodic 7 1 scanning area 7 1 Collate copy 4 7 key 1 6 COMMON SETTINGS 9 2 Convention type vi COPY SETTINGS 9 3 Copy yield 7 4 Copying adjusting the copy exposure 4 6 document requirements 3 1 paper requirements 2 1 problems 8 8 setting enlarging reducing 4 5 setting the image quality 4 6 Customer support 1 1 D DISPLAY LANGUA...

Страница 83: ...message 8 5 J Jams clearing 8 1 in ADF 8 4 inside the main unit 8 1 L LCD 1 7 Left cover 1 4 2 8 8 2 Loading an envelope in the multi purpose tray 2 6 documents in the ADF 3 4 envelopes in the cassette 2 4 Loading paper in the cassette 2 3 in the multi purpose tray 2 5 LOAD LTR SIZE PAPER message 4 9 8 5 Location safety instructions 1 1 M Maintenance safety instructions 1 3 MAKING SPACE IN MEM mes...

Страница 84: ...s 2 1 size 2 1 type 2 1 weight 2 1 Print quality problems 8 9 Printing areas 2 2 Problems cannot solve 8 12 copying 8 8 documents 3 2 general 8 11 paper feeding 8 7 print quality 8 9 printing 8 11 Q Quality print problems 8 9 Quantity document 3 1 setting 4 3 R REC PAPER JAM message 8 6 Replacing cartridge 7 3 7 6 7 7 Reserve Copy 4 11 Right cover 1 5 7 6 8 1 S Safety instructions handling 1 3 loc...

Страница 85: ...ER message 8 6 SYSTEM ERROR message 8 6 T TIMER SETTINGS 9 4 Toner in the cartridge 7 3 TONER SAVER MODE setting 9 2 Transparencies 2 1 3 1 Tray multi purpose 1 5 output 1 5 U USB interface connector 1 4 USER DATA setting 9 4 W Weight document 3 1 machine A 1 print media 2 1 Z Zoom 4 5 ...

Страница 86: ...TD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite 400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON SINGAPORE PTE LTD 79 Anson Road 09 01 0...

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