22
Adventure Neo AllRoad OMS
Technical Information
Battery Error / Problem Conditions
185533 Rev0 (03/23)
Battery Error / Problem Conditions
The following table can be used to interpret battery error condition or problems:
No.
Issue
Error
Procedure
1
The battery pack can be
turned on, but the
battery pack does not
work normally.
The tri-color LEDs will
flash in red, green and
blue sequentially)
The battery pack voltage
is too low (UV)
Check battery pack output voltage.
If the voltage is lower than:
48V battery - 36.4V
36V battery - 28V
Please charge battery.
The battery pack voltage
is too high (OV)
Stop charging the battery pack immediately!
Check if the charger is the correct or
specified on and discharge the battery pack
until the over-voltage protection is released.
Over current or short
circuit protection is
triggered (DOC/SC)
All LEDs are flashing for 30 seconds then
the 3rd LED will stay on. Please press the
Power/SOC button to turn on the battery
pack. If the LEDs are flashing 30 seconds
again, please remove the battery pack from
the bike and check the motor controller and
external devices.
The battery pack
temperature is too high
(OT)
The 3rd LED will be flashing; please wait for
battery to cool down until the over-
temperature protection automatic release.
The battery pack
temperature is too low
(UT)
The 3rd LED will be flashing; please wait for
battery to warm up and only charge the
battery afterward.
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