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SYSTEM 2316E/2316EC Installation Manual
Question:
How do I enter Receiver and RPS Phone Numbers? Why do I have to enter the E at the end of the number?
Answer:
The System 2316E/2316EC is designed to handle phone numbers up to 18 digits long, but the firmware
can only handle 6 digits per Command Location. This means that 3 Command Locations are required to
store a phone number. With variations in number length and special characters which may need to be
included, the software needs some method of determining the end of the number. The E (entered by
pressing [*][4]) tells the software that it has reached the end of the phone number and to ignore any
additional digits.
For Example:
To program the panel for Receiver #1 with a phone number of 555-1212 and disable
the call waiting feature using *70, enter the following sequence:
Command Location 0D
(1)
(2)
(3)
(4)
(5)
(6)
Command Location 0E
(1)
(2)
(3)
(4)
(5)
(6)
Command Location 0F
(1)
(2)
(3)
(4)
(5)
(6)
C 7
0
5
5
5
1
2
1
2
E
0
0
0
0
0
0
0
NOTE:
Entering [*] [2] in CL 0D (1) will display the value "C" and entering [*] [4] in CL 0E (5) will display the value "E".
Question:
How can I correct the problem of two Alpha Plus keypads with the same address?
Answer:
When two keypads have been given the same address, a conflict occurs on the data bus since two
keypads are trying to communicate at the same time. The only way to correct the problem is to discon-
nect one of the keypads and then readdress the remaining one, ensuring that the new address is not in
use by any other keypad. To readdress the keypad, enter Alpha Plus Keypad Programming ([Installer
Combination] [*] [0] [1] [#]) and scroll backward one step ([*] [BYPASS]). Then enter the new address.
Don't forget to reset the panel ([Master Combination] [*] [6] [8] [#]) after changing the address, so the
panel knows how to properly address the keypad. For additional information about keypad addressing,
see page 7.
Question:
Why can't my panel communicate with the Central Station?
Answer:
There are several reasons for the panel not communicating. The first place to look is CL 2F (1). This is
the Unit Control, if Digit Position (1) is programmed with a 1, all communication except RPS is disabled.
If 2F (1) is programmed with a 0, check to ensure that all of the following parameters are properly set:
Account Number 1 is programmed into CL 0C
Receiver #1 Phone Number is correctly programmed into CL 0D - 0F
Receiver Format and Message Format agree (CL 0A)
Communication Control (CL 0B) is correctly programmed
The RJ-31X jack is correctly wired (terminals 4 & 5 are not switched with 1 & 8)
Question:
How do I disarm my panel if I accidently locked myself out by programming my user code as Arm Only?
Answer:
The only way to correct this problem is to access the panel through Remote Programming (RPS) or
Direct Connect (also RPS) and disarm the panel. Then use the remote programming to reprogram the
panel. For additional information about RPS, see the COMMANDER II/MONITOR II Operating Manual.
Question:
Why doesn't my keypad respond? The Power LED is lit, but nothing happens.
Answer:
The panel may be in the KILL mode. On the LED keypad, only the Power LED will be lit. On the Alpha
Plus keypad, the Power LED will be lit and the Service Message, if programmed, will be displayed. To
restore the panel, press [Installer Combination] [*] [6] [9] [#].
Question:
Why do my loops fail to respond after changing the programming?
Answer:
In order for the panel to recognize the programming changes for the loops, either the loops have to be
tripped and restored or the panel must be reset ([Master Combination] [*] [6] [8] [#]).