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PROBLEM
POSSIBLE SOLUTIONS
8. SALT WATER IN SERVICE LINE
A. Plugged injector system
B. Timer not operating properly
C. Foreign material in brine valve
D. Foreign material in brine line flow control
E. Low water pressure
F. Improper programming
A. Clean injector and replace screen
B. Replace timer
C. Clean or replace brine valve
D. Clean brine line flow control
E. Raise water pressure
F. Check programming and reset as needed
9. CONDITIONER FAILS TO DRAW BRINE
A. Drain line flow control is plugged
B. Injector is plugged
C. Injector screen is plugged
D. Line pressure is too low
E. Internal control leak
F. Improper programming
G. Timer not operating properly
A. Clean drain line flow control
B. Clean or replace injectors
C. Replace screen
D. Increase line pressure (line pressure must be at least 20 psi at all times)
E. Change seals and spacers and/or piston assembly
F. Check programming and reset as needed
G. Replace timer
10. CONTROL CYCLES CONTINUOUSLY
A. Timer not operating properly
B. Faulty microswitches and/or harness
C. Faulty cycle cam operation
A. Replace timer
B. Replace faulty microswitch or harness
C. Replace cycle cam or reinstall
11. DRAIN FLOWS CONTINUOUSLY
A. Foreign material in control
B. Internal control leak
C. Control valve jammed in brine or backwash position
D. Timer motor stopped or jammed teeth
E. Timer not operating properly
A. Remove piston assembly and inspect bore. Remove foreign material and check control in various regeneration
positions
B. Replace seals and/or piston assembly
C. Replace piston and seals and spacers
D. Replace timer motor and check all gears for missing teeth
E. Replace timer
12. (ERROR CODE) (ERROR E1) - ELECTRICAL TROUBLE SHOOTING:
Issue1:
When the controller is plugged, the buzzer beeps and the screen
displays ” System Error E1”
Cause:
The wire of micro switch is not plugged or loose.
Check the micro switch and connect the wire well.
13. (ERROR CODE) (ERROR E1) - ELECTRICAL TROUBLE SHOOTING:
Issue2:
The buzzer beeps and the screen displays “System Maintaining E1”
Cause:
The wire of micro switch is not plugged or loose.
Check the micro switch and connect the wire.
14. (ERROR CODE) (ERROR E2) - ELECTRICAL TROUBLE SHOOTING:
Issue:
The buzzer beeps and the screen displays “System Error E2”
Cause:
The motor can not find its right position, micro switch or motor
malfunction, automatic circuit protection action.
Check the current of micro switch and motor.
15. (ERROR CODE) (ERROR E2) - ELECTRICAL TROUBLE SHOOTING:
Issue 2:
The buzzer beeps and the screen displayed “ System Maintaining
E2”
Cause:
The motor can not find its right position.
Replace Motor or PCB.
TROUBLESHOOTING GUIDE
(CONTINUED)
