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T H U N D E R   B A Y   S E

Pre-Delivery Information

Access:

 Canadian Spa hot tubs are usually delivered on a flat 

bed trailer, up to 5 metres long, 2.4 metres wide and 3.5 

metres high. Please ensure that there is adequate access for 

such a vehicle to reach your property. When off loading from 

our vehicle to the spa site, a minimum of 1100mm width is 

required, (some models vary) this also needs to be flat and a 

minimum clear vertical height of 9ft should be considered also. 

Electrical supply: 

If you are having your spa installed, it will 

be necessary to have a dedicated electrical circuit supply 

fitted. You will require a 32 or 40 Amp (type C Breaker) supply, 

dependent on the length from the service point. Your spa must 

be protected via a RCD and suitable over current protection. A 

minimum of 5 metres of cable is required for connection into 

your spa from the Isolator.

Electrical installation:

  Arrange for a licensed electrician run 

the required 230-volt power line to the spa installation site. 

This power line must be permanently connected (hard-wired) 

to the mains supply. Do not use extension cords or plug-in type 

connections. At the site where the spa is to be located leave 5 

metres of cable and the appropriate cable gland. All electrical 

wiring to a spa must be installed by a qualified, licensed 

electrician, and meet required electrical standards.

Water: 

The best means of filling your spa is with a garden 

hosepipe (use cold water not hot water). Please ensure that 

you have one readily available. If you are aware that your water 

pressure is poor, we should be advised prior to delivery. The 

design of our spas allows for easy drainage, again, using the 

hosepipe which conveniently fits onto the drain valve situated 

at the base of your spa. Ideally, you should empty the water to 

a nearby drain. You may wish to purchase a suitable 

submersible pump to speed up this process. 

Decking around your spa:

 Ensure that you are aware of the 

above measurements. Always consider during your planning 

that any decking boards and supporting beams that you install 

allow access to the sides of your Spa. It is the customers’ 

responsibility to ensure that any decking is clear of these areas 

prior to any visit by our technicians (Allow 1 metre clearance 

around your hot tub and if you have decking ensure part of 

your decking can be removed in order to gain access for future 

repair or servicing). If you are unsure then please ask before 

ground construction and the delivery of your spa. 

Your spa must be sited on a solid, flat, level base which is the 

same size or larger than the spa. The base can be either a 10-

15cm concrete slab or suitably strengthened timber decking 

or existing patio area assuming it has suitable foundations of 

hardcore. Whatever base area is chosen, it must be of suitable 

load bearing capacity. Please ensure your base has suitable 

drainage.

Preparing for the delivery of a hot tub:

 

•  The site you select for your spa must be a flat surface that   

  contacts the bottom of your spa completely.

•  Spas weigh between 900kg and 1,400kg when full, 

  therefore a solid support is essential. 

•  The base needs to be at least the same size as the footprint  

  of your spa.

•  The power supplied must be a dedicated RCD protected 

 circuit,

  You will need to get a qualified electrician to undertake this  

 work.

A 10-15 cm 

concrete base is 

ideal preparation 

for a hot tub.

Ensure part of your decking can be removed in order to gain access for future 

repair or servicing

Optional Crane 

Service is 

available 

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Содержание KH-10030

Страница 1: ...T H U N D E R B A Y S E Thunder Bay SE Spa Owners Manual 218x 218 x 82cm 86 x 86 x 33 KH 10030 For Service Support please contact us anytime support canadianspacompany com canadianspacompany com...

Страница 2: ...s product yourself as opening or removing audio covers may expose you to dangerous voltage or other risk of injury Refer all servicing to qualified service personnel 12 CAUTION Risk of Electrical Shoc...

Страница 3: ...mation Cancellation Policy We require a 48 hour cancellation notice in writing or email prior to your scheduled delivery If we are notified later then a reasonable cancellation charge will be applied...

Страница 4: ...in conjunction with the air control system to create an aromatic experience 8 AUDIO VOLUME CONTROL Allows control of MP3 functions from within the hot tub 9 TOPSIDE CONSOLE Button pad and temperature...

Страница 5: ...tes ozone to aid in maintaining water quality Ozone helps eliminate organic material such as body oils dead skin cells and hair DRAIN VALVE Valve located on the outside of spa cabinet used to drain wa...

Страница 6: ...check with your local council Installation and Ground surface requirements Ground preparation is not included in the sale of any spa or gazebo The location where you are planning to put your spa and o...

Страница 7: ...n using the hosepipe which conveniently fits onto the drain valve situated at the base of your spa Ideally you should empty the water to a nearby drain You may wish to purchase a suitable submersible...

Страница 8: ...tly into filter housing Push hose pipe into filter housing until it stops Fill up to middle of the skimmer Secure hose placement and turn on water Filling the spa through the filter housing prevents a...

Страница 9: ...livery might cause a leak Remember to pay particular attention to barrel unions adjoining the heater Contact your Canadian Spa dealer directly if there is a problem If your new spa pump does not prime...

Страница 10: ...wever you have insufficient Amps you will need to use other connection see below 2 Single Phase connection B is used in circumstances where the power supply is limited and where you need more Amps 3 P...

Страница 11: ...e Heater is on another service Everything else is on the remaining service For 3 phase connection 1 Completely remove jumper on J51 and J88 2 Completely remove jumper on J52 and J62 3 Make a connectio...

Страница 12: ...d relaxation benefits Proper care and maintenance outlined in this section is necessary to ensure the longevity of the spa Damage caused by not following care and maintenance guidelines in this sectio...

Страница 13: ...levels using pH Up or decrease with pH Down The granules are dosed directly into the spa water pH Up KA 10051 pH Down KA 10050 FREE Water Test App Chemical Guide Starter Chemical Kit KA 10122 Deluxe...

Страница 14: ...inants combined chlorine Chlorine level too high A pH too low B combined chlorine due to high concentration of organic contaminants A high concentration of organic contaminants using up sanitizers B t...

Страница 15: ...nge the temperature in the opposite direction e g DOWN The temperature can be set between 16 C and 40 C 60 F and 104 F Press and Hold If a Temperature button is pressed and held when the temperature i...

Страница 16: ...use operate Burned out UV bulb Replace unit Component failure Contact dealer No water Flow from Jets Air lock See air lock procedure Adjustable jets turned off Turn jets on Faulty pump or motor Contac...

Страница 17: ...every 30 minutes to detect the spa temperature polling and then to heat to the set temperature if needed When the low speed turns on automatically it cannot be deactivated from the panel however the h...

Страница 18: ...he control panel will be disabled until power is re established Based on the spa controller configuration will return to the Factory Default Settings After the Pump has been running for 2 minutes the...

Страница 19: ...again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will help it to prime Do not do this more than 5 times If the pump s will not prime shut off the power...

Страница 20: ...0 minutes after the pump is turned off or times out The pump and the ozone generator will run for 30 minutes or more depending on the system This cycle is used to clean the water within the spa after...

Страница 21: ...ng during programmed filter cycles Since polling does not occur the temperature display may not show a current temperature until the heater pump has been running for a minute or two Circulation Mode I...

Страница 22: ...o reset when water is below 108 f 42 2 C See Flow Related Checks below A Reset Message may Appear with other Messages Some errors may require power to be removed and restored Flow Related Checks Check...

Страница 23: ...gular schedule e g every 30 days Clean the filter media as instructed by the manufacturer Appears on a regular schedule e g every 30 days The Residual Current Device RCD is an important safety device...

Страница 24: ...anty becomes void if the spa is placed in commercial application Guarantee of the insulating cover Canadian Spa Co guarantees that the cover the purchase is free from defects in materials and workmans...

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