Infrared Sauna Limited Warranty
Canadian Spa Company manufacturing extends the following warranties to the original purchasers
of its saunas:
One-year limited warranty on electrical, heater and cabinetry.
Limited warranty on Infrared Sauna re-
placement parts. We warrant our products to be free of defects in material and workmanship. Parts,
which become defective within the warranty period, will be repaired or replaced except for damage
due to negligence, abuse, misuse, misapplication, unauthorized modifications, improper installation,
or normal wear and tear. We recommend that customers replace the carbon heater after one year of
use for a better sauna experience.
NOTE: THIS UNIT IS MEANT FOR INDOOR USE ONLY. WARRANTY IS VOIDED IF THIS INFRARED
SAUNA IS PLACED IN AN OUTDOOR ENVIRONMENT.
Extent of Warranty:
This warranty is extended only to the original purchaser and terminated upon
transfer of ownership. This warranty shall not apply to any product or component used in any indus-
trial, rental, club or commercial purpose. This warranty shall not apply to any claims arising from the
misuse, neglect, accident, abuse, improper installation, including but not limited to exposure to fire
or to excessive heat, and other hazards of nature. Under no circumstances will the manufacturer be
liable for any special or consequential damages arising from the use of the product, components,
and the parts attached, or installed with it. Nor for injury to any person, any claims for damages aris-
ing from the use, installation or servicing of the product. The purchaser is responsible for providing
adequate access to the equipment so that any necessary service may be performed. The purchaser
must establish, by dated sales slip, invoice or delivery receipt, the date of purchase. All costs for
removing and reinstalling the sauna including the freight charges to and from customer shall be at
the customer’s expense. When sent to us, the product must be accompanied by the sales receipt
or other proof of purchase date, as well as the sender’s name, mailing address, daytime telephone
number and any other information relating to the sender’s claim. This warranty applies to products
produced by us after 1st May 2016.
Disclaimer:
We will not cover any labor costs attributable to disassembly and reassembly of the
unit. We will not be responsible for labor costs of the routine maintenance, adjustments or alterations
to the calibration of the electrical devices.
Warranty Registration
We recommend that you register your warranty online at http://support.canadianspacompany.com/.
This ensures that we can quickly respond to you in the unlikely event that you have any issues, or if
you simply need help and guidance with your product.
Warranty
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