Troubleshooting Guide
Burner can't be
light using the
piezoelectric
ignition system
No propane supply or empty supply
Check shut off valves Fill propane
supply
Check regulator call customer service
Ensure electrode is positioned as
shown in "ignition electrode position".
Call customer service
Clean the burner following steps
outlined in "CLEAN THE BURNER"
Have shut off valves checked fill
propane supply
Check regulator. Call customer service
Refer to "CLEANING THE BURNER"
to clean the burner
Replenish propane supply
Verify gas pressure on both inlet side
and outlet side of appliance regulator.
Call customer service
Call customer service
Refer to "cleaning the burner" to
clean the burner
Call customer service
Defective regulator
Electrode not in correct
position or is damaged/faulty
Defective control valve
Obstructions in the burner
Obstructions in the burner
Burner could be damaged
Low gas supply
No propane supply/empty supply
Defective regulator
Obstructions in the burner
Low inlet gas supply pressure
Burner can’t be
light with a match
Burner has small
fire regardless of
knob position
Burner has a
hissing or
roaring noise
Problem
Possible Cause
Solution
Specification of the Griddle
Conforms to ANSI STD Z21.89-2017 Certified to CSA STD 1.18-2017 Outdoor Cooking
Specialty Gas Appliance
This appliance is not intended for commercial use
llustrations below show the Griddle Plate in the stored position.
Burner Input Rate
Unit Size
Unit Weight
13000 BTU/h
22.0"x18.8"x8.1"
21.4 LB
22000 BTU/h
27.3"x18.8"x8.1"
27.6 LB
Portable / Tabletop
GG301S
Model
GG302S
13
Visit Us: Camplux.com
3330-A Marathon Ct Charleston, SC 29418
1(844) 538-7475
www.camplux.com
