Email:
Please refer to this application note with your request. Once you have an RMA number, please
reference it on the outside of the shipping container, and ship your CR3X0-CELL2XX to Campbell
Scientific. As specified in our warranty policy, you are responsible for all costs associated with
returning the warranty repair to Campbell Scientific. After updating the data logger and modem,
we will return it to you prepaid by surface carrier to locations within the continental United States
of America. To all other locations, Campbell will return it best way CIP (Port of Entry)
INCOTERMS® 2010, prepaid.
Cellular Module Firmware Update
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