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TROUBLESHOOTING
8
PROBLEM
CHECK
ACTION
The heater
does not heat
Check that the display screen
and green light are ON.
Press the ON/Standby key
to ON.
The screen is ON, but the
heating indicator light is OFF.
Set the thermostat.
If the room temperature is
already high enough, the
heater will not heat.
The heater has been set to ECO
or Frost Protection mode by a
Programmer system : set the
Programmer to COMFORT.
The heating indicator light is still
OFF.
Check the home circuit
breakers.
Check that the heater is not
covered or blocked, causing the
overheat control to trip – if so,
allow the heater to cool down
and check its operation again.
The «Open Window» icon and
the green light are flashing.
The heater as detected an
«Open Window» condition and
stopped heating. Check doors
and windows and press the
Open Window key
.
The heater
heats
continuously
Check that the thermostat
is not set too high.
Is the heater affected by
a cold draft (open door
or window, outside air
infiltration).
Set the thermostat.
Eliminate the cold draft.
The heater
does not
respond
to the
Programmer
Check that the
Programmer operates
properly.
Refer to the Programmer
instruction manual.
Press the Mode key
to set
the thermostat in Auto mode.
Remove the Programmer or the
Receiver unit from its receptacle
and put it back in place.
The heater
is ON but
still does not
respond to
commands
The symbol
appears on the
screen when a key is touched.
The control panel is in locked mode.
Simultaneously press on the Window
key
and the Temperature
adjustment knob
, and hold for 3
seconds to unlock the control panel.
IN ALL OTHER CASES, CONTACT YOUR ELECTRICIAN OR THE CLOSEST AUTHORIZED CONVECTAIR SERVICE CENTER
OR CALL THE CONVECTAIR HELP LINE AT 1 800 463-6478.