28
TC-003001-30 / Rev 01
Feb-02
TROUBLESHOOTING
Table 9 –Troubleshooting
Issue
Probable
Cause
Repair
Will not open or close
Iced up due to restricted flow or low
temperature
Inject antifreeze solution into valve body.
Check the compatibility of antifreeze solution
to avoid damaging the seals. Drain periodically
to eliminate water accumulation
Improper setting of gear or actuator
stops
Reset gear or actuator stops
Hard to operate
Accumulation of foreign material in
the body
Drain the valve – see drainage procedure
Infrequent operation, lack of
lubrication
Grease the valve – see lubrication procedure
Gear hard to operate or stuck
Check gear. Lubricate or replace
Operator not properly installed
Check gear operator
Leak around the seat
Foreign material between seat and
ball
Grease the valve – see lubrication procedure.
Operate several times to wipe clean
Valve not fully closed
Check the adapter plate or gear operator for
fully closed position
Worn or damaged seat inserts
and/or ball
Disassemble the valve and replace worn parts
Operator stops not properly set
Adjust stops to proper settings
Worn or damaged seat O-ring seal
Disassembly the valve and replace seat O-ring.
Check O-ring material for application*
Leak around stem
Worn or damaged stem O-ring seal
Grease the stem. Disassemble the valve and
replace stem O-ring.
Check O-ring material for application*
Leak between body and
adapter plate
Worn or damaged adapter O-ring
seal
Disassemble the valve and replace adapter O-
ring
Check O-ring material for application*
Adapter studs and nuts not properly
tightened
Tighten nuts to specified torque
Leak between body and
lower cover plate
Worn or damaged lower cover plate
O-ring seal
Disassemble the valve and replace cover plate
O-ring
Check O-ring material for application*
Cover plate cap screws not properly
tightened
Tighten cap screws to specified torque
Grease fitting leaking
Debris in the fitting
Inject small amount of cleaner to flush debris
Damaged fitting
Tighten safety cap or replace fitting.
WARNING: Never remove the entire fitting
with the valve under pressure
*Contact a WKM representative for proper trim selection for the required application