CAME CONNECT RETH001, Руководство пользователя, Страница: 18 / 32

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g.
18
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FA
01
02
4M
4A
v.
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1
1/
20
17 ©
Ca
m
e S
.p.
A.
Troubleshooting
Problem Possible causes Solutions
The module
does not
switch on. Power supply
missing. Check the connections and
the electric power
The NETWORK
LED stays
off and the
module does
not connect to
the Cloud. The network
cable is either
disconnected or
damaged. Check and replace the
network cable.
The CONNECT
LED stays
off and the
module does
not connect to
the Cloud. No connectiv-
ity towards the
internet
Ports 8884 and
8883 blocked.
Check your network
settings. You many have
to call your network
administrator.
Check your security set-
tings, that is, the firewall.
You many have to call your
network administrator.
This product complies with the law.
Decommissioning and disposal. Dispose of the packaging
and the device at the end of its life cycle responsibly, in compli-
ance with the laws in force in the country where the product is
used. The recyclable components are marked with a symbol and
the material's ID marker.
THE DATA PRESENTED IN THIS MANUAL MAY BE CHANGED, AT ANY
TIME, AND WITHOUT NOTICE.